434 results found

1. overly scanned and photocopied documens

   OCR needs to be standard in all PDF documents. If some documents have been scanned or photocopied multiple times and it's hard to identify the images or the text is hard to recognize with OCR, there should be a banner that says something like "We recommend you use a different copy of this document as it is no longer up to accessibility standards."

   Jus to clarify teachers/professors who are transitioning their handouts to digital will often scan in their overly photocopied documents which are hard to make out the pictures and could be hard for OCR to identify text (not sure how OCR works when trying to identify text). Their are also annotations that make it hard for OCR to make out too.

   OCR needs to be standard in all PDF documents. If some documents have been scanned or photocopied multiple times and it's hard to identify the images or the text is hard to recognize with OCR, there should be a banner that says something like "We recommend you use a different copy of this document as it is no longer up to accessibility standards."

   Jus to clarify teachers/professors who are transitioning their handouts to digital will often scan in their overly photocopied documents which are hard to make out the pictures and could be hard for OCR to identify text (not… more

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2. Maintenance

   On Tuesday, I downloaded Adobe Acrobat to my laptop with the 7 day free trial. I was able to download the software to the hard drive.

   I needed to convert .pdf files to PowerPoint so that I could edit and modify and pull selected slides into a new PowerPoint. Here's what happened.

   1) I got an error message saying "Something went wrong. Sorry for the inconvenience. Try again later."

   2) I tried again. It was at the point in the process where I was exporting the .pdf file. It told me that 3.5 of 8 MG was loaded. The box appeared with the option of convert to PPTX which I selected. It said "Your file is ready." Then "Something went wrong. Please try again later."

   3) On the third try, I got to the point where it was exporting the .pdf file and said "An error has occurred that stopped the process."

   At this point, I had been screwing around with Adobe for 2 1/2 hours and it was 12:30 in the morning. I was frustrated, tired and ****** off. I tried to figure out how to contact someone for help. I got your Chatbot which was worthless. It kept asking me to choose from options that weren't the problem.

   I then sent a message that I wanted to talk to a real person. I was finally connected to Prateek on the chat function. He wanted to help me where I left off rather than hearing all the problems that I'd had. Then Prateek told me that Adobe was undergoing maintenance and I couldn't do anything for a few hours until that was over.

   My suggestion to you is that when you have routine or special maintenance planned or in progress, that a POP UP box appear on the screen saying "Adobe is undergoing maintenance tonight from X:00 o'clock to X+:00 o'clock. Please try again later."

   I'm sure I'm not the only person that was trying to get something accomplished on Adobe and ran into error messages with no explanation what was going on.
   Vivian Leopold

   On Tuesday, I downloaded Adobe Acrobat to my laptop with the 7 day free trial. I was able to download the software to the hard drive.

   I needed to convert .pdf files to PowerPoint so that I could edit and modify and pull selected slides into a new PowerPoint. Here's what happened.

   1) I got an error message saying "Something went wrong. Sorry for the inconvenience. Try again later."

   2) I tried again. It was at the point in the process where I was exporting the .pdf file. It told me that 3.5 of 8 MG was loaded. The box… more

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3. Settings

   Why oh Why when i ask to "View" a download, do you also "SAVE" i want to view not save. Then you make me try to find a "Delete" button which you hide so well. What does "Remove" really mean? The same as Delete???

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4. BUG REPORT: Classic Accessibility Checker Not catching all issues

   In our office we have somepeople that have Adobe Acrobat Pro 2020 - Classic and some people have Adobe Acrobat Pro - Continuous Release. 
   We believe there are missing accessibility issue flags in the Acrobat Pro 2020 - Classic, specifically with the table headers, however, we are not certain if the issue extends byond this. 
   We will run the checker on a document and in Acrobat Pro - Continuous Release there are more issues flagged than there are in Acrobat Pro 2020 - Classic. 

   Here are the following steps we follow on both Classic and Continuous Release:

   Step 1: In your PDF, go to your Accessibility tool on the right-hand side of the window.

   Step 2: Click on Accessibility Check

   Step 3: Click on Start Checking (same result regardless of category)

   Step 4: Review the Issues - this is where the error shows up. We see more in the current release version than we do in the classic version.

   I included the Abouts for both to show the versions.
   I also included the results for the Classic version and the Current Release version for the issues flagged by the accessibility checker. The current release is the expected outcome and the Classic is the observed outcome.

   This is being done on Windows 10 Pro.

   In our office we have somepeople that have Adobe Acrobat Pro 2020 - Classic and some people have Adobe Acrobat Pro - Continuous Release. 
   We believe there are missing accessibility issue flags in the Acrobat Pro 2020 - Classic, specifically with the table headers, however, we are not certain if the issue extends byond this. 
   We will run the checker on a document and in Acrobat Pro - Continuous Release there are more issues flagged than there are in Acrobat Pro 2020 - Classic. 

   Here are the following steps we follow on both Classic and Continuous Release:

   Step 1: In your PDF, go… more

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5. Adobe Acrobat wrong location selected using tab navigation on links

   The problem occurs if you have a Link and the text content has a break-line; when you navigate through tab selection, normally the text is selected, the selection for those cases, the reader locates the selection in the wrong place, it depends on the resolution or the scale of the window, at more resolution, the selection place is worse.

   Example of the FO structure used for a link with break-line is as follows:

         <fo:block space-before="0pt" start-indent="0.63in" space-after="9pt">The Quick Response
           (QR) code images in some parts of this guide provide links to additional video
           explanations of particular topics. For example, you can find examples of such images in
             <fo:basic-link axf:pdftag="''" internal-destination="unique_14"><fo:inline
               axf:pdftag="Link" color="rgb(71,89,245)" text-decoration="underline"
                   ><fo:inline><fo:inline>Customer Self-Repair parts</fo:inline> on page
                   <fo:page-number-citation ref-id="unique_14"
             /></fo:inline></fo:inline></fo:basic-link>.</fo:block>
   

   Open the pdf output.
   Go and click content from the first page.
   Press the Tab Key from your Keyboard.
   Continue pressing the Tab Key to see how the text from links are selected (if the link doesn't have a break-line the selection is correct, but with break-line the selection is wrong located)
   Increase the resolution of the text, the tab selection change over the document content.
   Thanks.

   The problem occurs if you have a Link and the text content has a break-line; when you navigate through tab selection, normally the text is selected, the selection for those cases, the reader locates the selection in the wrong place, it depends on the resolution or the scale of the window, at more resolution, the selection place is worse.

   Example of the FO structure used for a link with break-line is as follows:

         <fo:block space-before="0pt" start-indent="0.63in" space-after="9pt">The Quick Response
           (QR) code images in some parts of this guide provide links to additional video
           explanations of particular topics. For example, you

   … more

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6. I was a prolific user of Acrobat Pro in my work-life, and I miss it now in retirement. Please consider offering a discount for seniors.

   I am sure that lots of now-retired people - myself included - who used (and loved) Adobe Acrobat Pro in their professional lives would be happy to pay for access to that software if there was pricing that considered that we now are living on carefully managed fixed incomes. Please consider offering a discount for seniors. Thank you.

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7. Search function needs beginning of word -> bad

   I want to be able to search for words in the documents even if I don't type the beginning of the word.

   To explain: in swedish lung cancer is spelt lungcancer and now if I search for "cancer" lungcancer don't show up. **** annoying.

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8. Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span ISSUE FOR NEWEST UPDATE

   I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

   My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer panel) is incorrect. To replicate the issue, I saved the document as a PDF in Microsoft Word and opened it in Adobe to run an accessibility check. While Adobe recognizes the original tags created in the Word document in the Tags panel of the accessibility tool and the bookmarks appear to have the correct structure, the order viewer panel displays everything as a large mass of span and does not reflect the proper tag structure from the tag panel. I am using a Mac for this entire process.

   Please refrain from mentioning any inability to perform this task on a Mac. I have not encountered any issues with this task prior to the update. The issue is more likely to be a problem where the Adobe Acrobat is not coded correctly or is failing to make sure that Tag panel information is reflected in the viewer panel(Reading order) correctly.

   Here is what the original post said about the issue:

   ---

   This issue of InDesign and Acrobat incompatibility in regards to Acrobat displaying all spans even when the Reading Order is correct has been around for over two years. We deserve to know what Adobe is doing about it.

   Acrobat Team acknowledges the problem and blames InDesign:

   "It's actually not an Acrobat issue, it's an issue with InDesign and how it's generating the Content that Acrobat is displaying correctly"

   https://forums.adobe.com/message/10005333#10005333

   InDesign Team acknowledges the problem and blames Acrobat:

   "You'd have to talk to the Acrobat team about why they display in the Tags panel the way they do." - Adobe
   https://forums.adobe.com/message/10225230#10225230

   OR

   "Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
   The problem has been communicated to the relevant team.
   In the meanwhile we are closing this thread for InDesign."

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

   And closes the issue.

   What is Adobe doing to fix this issue? And don’t tell us that it is not a real problem for screen readers because the Tags panel is ok. When a certain government agency reviews files, they just use the Reading Order Tool when they make complaints against people who use your product. These are not the kind of people who will read all these posts of Adobe blaming each other and then saying it does not matter because some screen readers don't use the reading order. Adobe is basically saying that this feature is pointless. If it is pointless remove it or merge it fully with the Tags panel.

   Besides, there is a lot more assistive technology and applications than just JAWS and NVDA that depend on the reading order and reflow being correct.

   What is Adobe doing to fix this span issue?

   And don’t ask me for more info or more files. You have these posts with detailed explanations and you have already acknowledged the problem exists yourselves and acknowledged that you can reproduce it yourselves. And don’t tell us to go to Forums for help. Because they will send us back to UserVoice.

   Thank you.

   I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

   My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer… more

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9. Comment icon - Utter joke

   In general, I was happy with last version (although I dont like upgrades). you can call me +447501636720 to know my feedback personally. This new app style upgrades is definatelly rubbish and adobe should roll back to old version. Comment icon is not working 9 out of 10 times and once it is on, it just put comments on the page at every click. Having files in same window make alt+tab function history. Abode is becoming a joke app style web based product now instead of authentic sound user friendly product that it used to be. No wonder now my employer offers two options to users for PDF and many are choosing the 'other' one and not adobe. I am going soon move. Thanks Adobe for your services but you have become blackberry and nokia of PDF now.

   In general, I was happy with last version (although I dont like upgrades). you can call me +447501636720 to know my feedback personally. This new app style upgrades is definatelly rubbish and adobe should roll back to old version. Comment icon is not working 9 out of 10 times and once it is on, it just put comments on the page at every click. Having files in same window make alt+tab function history. Abode is becoming a joke app style web based product now instead of authentic sound user friendly product that it used to be. No wonder now my… more

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10. não ficou boa a nova atualização

    Não ficou boa a nova atualização, falta de personalizações de botão atrapalha a produtividade. os botoes devem ser flexiveis par serem colocados onde o usuário quiser. Principalmente de zoom.

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11. two page movement by rate of two issue

    when I use the feature ( fit two pages by side within the window ) the pages sheet on window is not running by the rate of two, the number are changing by 1-2 ,3-4------etc but the run rate should be 1,3,5,7,9,-------or (n-1) for even number and and (n) for odd number do improve this code go on keep it up

    only when I use right and left arrow to move forward and backward respectively

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12. Hightlight the text being read aloud by Adobe.

    When We use Adobe Read Aloud function, We are able to hear the words/Speech. However, We are never able to find out which text is being read by Adobe Currently. Adobe Must highlight the text being Read by Adobe read aloud and Auto Scroll to keep the highlighted text visible to us. It will help us read the document along With Adobe Read Alound. Please provide this function/Feature.

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13. Edit PDF features are not keyboard accessible.

    Although the buttons to add elements such as text and images are accessible, and existing elements when focused with the mouse can be changed, there is no way to focus any elements or add new elements without the mouse.

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14. Preflight fixes list scrolls too fast

    In the Preflight window, when trying to scroll through the list of fixes using two-finger touchpad scroll, the scroll is much too fast and it's impossible to find anything. This is on an M1 Macbook Pro 2021 14" with MacOS 14.3.

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15. Can't type when I try to search

    I can't type when I try to search keywords in a PDF document after updated into the newest version of Adobe Reader.

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16. Barre d'outils et panneaux latéraux

    Le 19/10/23
    Bonjour,
    Je n'aime pas du tout la nouvelle version d'Adobe Acrobat et plus précisément la disposition de la barre d'outils et des panneaux latéraux. Faire des nouvelles versions d'amélioration c'est bien mais ce qui est encore mieux c'est de pouvoir offrir le choix au client de mettre ces éléments où il veut dans un souci de confort de travail. Chaque personne est différente, on n'a pas la même façon de travailler, ce que vous pensez être bien ne correspondra pas forcément à tout le monde ! Donc, s'il préfère que la barre d'outils reste encrée en haut dans la barre des menus, il faut qu'il puisse en avoir la possibilité.
    Pour l'instant, je n'ai pas encore essayé les autres fonctionnalités donc je ne peux pas me prononcer mais le fait de ne pas avoir un confort de travail avec cette nouvelle version, je suis revenue à l'ancienne qui me correspond nettement mieux. Pour moi, l'ancienne version est beaucoup plus claire et agréable.
    Le fait de prendre vos clients en otage de cette manière, je ne suis pas sûre que ce soit bon pour votre image !!
    En espérant voir une modification rapide de votre part.
    Merci.

    Le 19/10/23
    Bonjour,
    Je n'aime pas du tout la nouvelle version d'Adobe Acrobat et plus précisément la disposition de la barre d'outils et des panneaux latéraux. Faire des nouvelles versions d'amélioration c'est bien mais ce qui est encore mieux c'est de pouvoir offrir le choix au client de mettre ces éléments où il veut dans un souci de confort de travail. Chaque personne est différente, on n'a pas la même façon de travailler, ce que vous pensez être bien ne correspondra pas forcément à tout le monde ! Donc, s'il préfère que la barre d'outils reste encrée en haut dans… more

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17. búsqueda en el texto

    Al intentar buscar frases o palabras en el texto la aplicación trabaja muy lento y varias veces deja de responder. Esto sucede en un dispositivo con procesador compatible Hyper-Threading, frecuencia de reloj de hasta 4.10 GHz y almacenamiento SSD.

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18. assgnment

    mok thib

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19. J'ai deux documents similaires et je voudrais les comparer pour voir les différences. Comment procéder ?

    Il faudrait pouvoir mettre les deux fenêtres côte à côte et faire défiler le texte en parralléle.

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20. The Swedish UX texts for accessibility tools in new interface are very confusing and inconsistent..

    I do tutorials and online courses, about accessibility among other things.
    I noted that the new interface has really confusing UX in Swedish.

    Very confusing terms have been chosen, compared to the old interface, and this causes real problems for learners.

    Also, the texts are inconsistent - please look att my pic in the enclosed file.

    I really hope to get an answer within short !

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