493 results found
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Does not let me download my file after I have signed the pdf. Says the document is still loading, while it has loaded the entire thing
How do I download the document after signing it? It says the document is still loading. I have tried refreshing the page, and it still does not work.
1 voteHi Malav,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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System überschreibt meine bereits ausgefüllten Formularfelder
Vorbereitete Dokumente werden von dem System willkürlich verändert. Werte überschrieben. Als wenn das System mein alles was auf dem einen Formular steht muss auch so auf dem anderen stehen.
Geht gar nicht.
Ich habe die Dokumente so hochgeladen wie sie auch bleiben sollen und es stehen plötzlich andere Sachen in den Feldern.
Er darf doch bereits beschriebene Formularfelder nicht einfach bearbeiten wie er will.
Die Vorherige Version war wesentlich besser.
Ich komme mit der neuen nicht klar.
Liebe Grüße
1 voteHi Andrea,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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****
This "product" is a truckload of ****!
1 vote -
adobe is getting worse
E-sign is unusable when trying to sign your own documents. the process has changed several times in the last few weeks and each update has made the process so much worse.
and why can't we sign our own documents from within adobe desktop? so stupid.
my ability to edit, combine/organize docs has been lost on adobe desktop. the tools are just gone. the apps online suck to use and constantly glitch. the experience must improve.
1 voteHi Justin,
We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
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Need to be able to download individual docs in a signed binder.
I don't like that it combines all the documents into one binder when I send a packet out to be e-signed. I can no longer download the completed documents as separate documents which is incredibly important because there is sensitive information on some of the documents so I don't want to save those with the other documents. By keeping them all as one "binder" I am forced to either save them all together OR print the pages I want and scan/save just those. That is a time-consuming and unnecessary step that also ends up costing money in supplies.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Adobe update
Hi, the new update is horrible. Can we please go back to the feature where we can download signed documents individually? Had we wanted a singular documents we would upload a singular document. Please advise.
1 voteHi Joe,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Signature in wrong place
very very frustrating. specified the signature zone at bottom of the page for third party signatures but the signed version has come back twice with signatures at the top of the page AND NOT IN THE SIGNATURE AREA I HAD SPECIFIED. Very frustrating. DocuSign next time.
1 voteHello Alban,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example, if it happens with a specific file or any information you think might help. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Dropping multiple documents in to be signed - bring back functionality
Bring back the old e-sign functionality. There's no way to combine 2 documents anymore, or a document with one of your templates.
How do we toggle back? This is ruining our workflow.
1 voteHi Benjamin,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Just doesn't work
Recently this service has been terrible. We use Adobe to send contracts for our business and it has been problem after problem. Documents aren't sending, having trouble saving documents, a client wasn't able to sign a contract yesterday, and the software is often not responding. It worked great before, but something is not right now.
1 voteHi Jake McMullin,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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E-Signature Update is not working properly
The latest update is not working properly. The e-signature fields are not where we are placing them in the documents and our clients are not able to sign properl;y.
1 voteHi Justin Weisberg,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. Another thing to try is update the browser, the app works better with recent versions. If you have any further questions or concerns, please do not hesitate to contact us.
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Disapointment
This new format is the worst edition you have ever offered. It is the least user friendly! I would love to have the past edition back!
1 voteHi Katie Jacobs,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. -
You broke the usefulness of your platform by no longer allowing multiple e-sign templates
You broke the ability to send multiple e-sign templates WITHOUT warning & in the middle of a month. We have used your platform in this manner for 5+ years.
This is insanely disruptive & a horrendous decision. You destroyed the flexibility of the platform.
How in the world is this a good business decision?
We will be moving to an alternative platform, good bye Adobe.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Ugh
I have less successful Signatures with your service, it's not easy to see or use for normal people.
1 voteHello Yolanda,
We understand you are encountering some trouble with this feature. Could you provide more information about? If is related to the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Keyboard keys not working in comment
When I try to write a comment related to a new E-sign PDF, all the keyboard buttons work except the arrows right and left! this only happens with this program at this point in building a new E-sign PDF request. It is super annoying to have to use the mouse to move one letter right or left!!
1 voteHi Nahla Ibrahim,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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issues with repeating info
On this form, we are experiencing responses repeating multiple times and text is not wrapping, which results in loss of important information.
1 voteHi Latasha Brown,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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difficult and very time consuming
it is so difficult and time consuming trying to fill out an application from lining up the sentence area to activating the sentence I want to continue on as clicking on the sentence does multiple things including moving the sentence plus finding what I need to click on just to start filling out the form
1 voteHi Cressy,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us. -
I can't upload a signed document.
I can't upload a signed version and your user UI is horrible.
That help topic doesn't work.
1 voteHi,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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Stop tweaking the program!
Seems like every couple of weeks you change the e-sign program! So frustrating! This particular version creates fields that are too big for my document -- it worked just fine before.
1 voteHi Mike,
We are sorry you are experiencing troubles with the current version of our app. Could you please provide some additional information?- Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
- Specific File: If the issue relates to a particular file.
- Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.
Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
If you continue to encounter this issue, you have the option to revert to the previous version:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
4. Click "Save" and wait for the confirmation message.
We appreciate your patience and cooperation in resolving… -
Hostile Pricing
I was filling in a pdf job application online using acrobat.adobe.com. Now I would like to change some of my answers but my text is no longer editable after closing and reopening the browser.
1 vote -
E-signature change is TERRIBLE!!!!!
OMG this new version I used today for E-signatures is TERRIBLE!!! It takes forever and is not easy to use at all! It wouldn't send automatically send to me for signature. I had to go and find out how to start the process. VERY un-user friendly. Why change something that isn't broken? How can I use the previous version (from last week!!!)?
1 voteHi Rebecca Richardson,
We are sorry you are experiencing trouble with the new feature. Could you please provide some additional information?
- Steps to Reproduce: A video or detailed description of the steps you take to encounter the issue.
- Specific File: If the issue relates to a particular file.
- Additional Details: Any other information you believe might be relevant, such as error messages or unexpected behavior.
Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
If you continue to encounter this issue, you have the option to revert to the previous version:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
4. Click "Save" and wait for the confirmation message.
This change will only affect new drafts created after making…
- Don't see your idea?