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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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Acrobat Web

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5300 results found

  1. I am frustrated that my pdf have a flashing line which makes it super irritating to read. Second, I can not highlight documents I need to read for a doctoral program. Again, frustrating when I need to study.

    Please contact me to help me solve this problem. rgould842@gmail.com

    1 vote

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    Hi Rebecca Gould,

    We apologize for any inconvenience you may have experienced while using Acrobat Web. Can you share more details about the issue you're facing regarding Highlight, it will help us in resolving the issue quickly. A screenshot of the issue you are facing would be greatly appreciated.

    Regards,

    Amit Gupta

  2. I am being forced to sign into the desktop application but the sign in screen will not allow a copy and paste out of my password manager. This is very irritating given I use a password manager that generates a long string password. Please fix this and allow copy paste. Seriously it is insane to not allow paste.

    1 vote

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  3. I am no longer receiving emails when documents are e-signed. All my notifications settings are set to send emails, but as of recently those have stopped. I won't be able to keep using this service if I am not properly notified when docs are signed.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Lindsay,

    We are sorry that you are having trouble with this feature, could you provide more information about your problem? Since when have you stop getting the emails?  if you don't have them in your junk email? and any other information you deem relevant.

    You can also check the status of your agreements in Acrobat web, in Documents under Agreements or you can search for it 

    Hope this helps,

    Adobe Acrobat Sign Team

  4. why do you advertise that it is a free pdf editor online, if I have to pay?

    1 vote

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  5. bakwas because headline is free and when i creat my account then show me subscribe for more convert files . this is bad site

    i thought site is real but all fake .0000000000 ratings for your site

    1 vote

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  6. 1 vote

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  7. Hi the product is working awful with anything that is not english. Moving and editing lines is simply impossible, you add something and after applying all kinds of right to left tricks (like adding the dot in the beginning of the line to view it at the end) - when I hit save - It does not show on the changed document!! if there's another step needed to show changed on print you should mention this.
    Your product is not better than any of the pdf converter tools that are available online, yours is over priced and given the fact…

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Dan Iluz,


    Thank you for contacting us. We are investigating this internally. We will let you know once this is resolved.


    Thanks,

    Indu

  8. This entire thing is useless. What is the actual point of this? I thought I would be able to edit the pdf and cannot. I should be able to edit text and images without needing to use other websites.

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Shenique Porteous,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot and description of what exact issue you're facing in editing the PDF file.
    2) The device configuration that you're using (Platform/Browser)
    3) Subscription (Go to Profile > Account > Subscription Status)

    Hoping to hear from you soon.


    Thanks,

    Indu

  9. It’s good

    1 vote

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  10. 1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  11. **** yo

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  12. Al editar un archivo, presenta errores con el guardado automatico,cuando se esta editando los cambios. la herramienta no puede guardar sobre el documento y pide guardarse como una copia o descartarse por cada cambio

    1 vote

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    Hi Israel Calva Ochoa,

    Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards Amit

  13. Why can't I find privacy seetings to protect my infomation

    1 vote

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  14. 1 vote

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    Resolved  ·  0 comments  ·  Create PDF  ·  Admin →
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  15. When I open files in the extension on Chrome, the boxes to fill in the forms are not where they should be. If I open the same file in firefox (no extension) the boxes are where they ought to be.
    It will only let me attach one file, so I've shown what it looks like with the extension in chrome.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. 1) Page labels in the web app does not work the same as the desktop app. I would even say it does not work at all.

    2) Bookmarks in the web app sometimes show and sometimes do not show. Sometimes Refreshing the page helps (the bookmarks appear), but then they dissappear again. I would say bookmarks are not being supported in the web app.

    3) I cannot change the color properties of the bookmarks in the web app. If I have changed the color properties of a PDF in the desktop add to red, and then upload the pdf in…

    1 vote

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    Hi Cynthia,

    Thank you for contacting us. Please find reply below

    1. Can you please help to elaborate the issue you faced while using Page Labels? Meanwhile please find the documentation for Page Labels(Numbered Pages) on Acrobat Web https://helpx.adobe.com/document-cloud/help/number-pages.html to assist you with the feature on the web.
    2. For bookmark issue, Is the issue happening only on one file or happening for others also? Is it possible to share the file with us to look into this further?
    3. Sorry to hear that, Colour properties are not available in Web yet, it is highly recommended to use desktop for properties feature on bookmarks.
    4. We looked into details and found out your Acrobat Pro subscription on Enterprise profile is not active anymore, Only Acrobat web free service is enabled with your personal account.


    Regards,

    Acrobat Web team

  17. I am really enjoying the shareable PDFs however it seems that if I have an embedded video in my PDF, it won't work on the online version. I'm not sure if this is a user error of if the feature is not supported. In any case I haven't been able to find any documentation on this.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Harry Taylor,

    Thanks for reaching out to us. Currently, Acrobat Web doesn't support embedded videos.

    We will be discussing your suggestion internally to determine how we can incorporate it into our future plans.

    Regards,

    Amit

  18. I found it hard to find the print and save options for this shared pdf. I eventually found them under the three dots menu, but I think they really should have been in the main navigation along with Edit, Convert and E-Sign. A print and save link there would make way more sense.

    1 vote

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  19. কাকা

    1 vote

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  20. I have been having a horrible experience with Adobe Pro for a number of months. I noticed that the program started to make my taskbar glitch and flash rapidly when turning the app on or opening a PDF. I also noticed that the top bar of the app doesnt have the "minimize, maximize or close" button visible. IF you click in the empty space they appear but the only button that responds is the close button. The app seems to struggle to run even when its the only program actively on. I did counltess things and the most recent fix…

    1 vote

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