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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5120 results found

  1. Converting error file not attaching

    after signup when i convert one file than it didn't convert 2nd file please do something i have lot of work to done. :-(

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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  2. Add Products > Windows Only

    Admin Console > Products > Buy More > Add Products
    Add a note to products that are Windows Only OR add a link to the tech specs. Thank you!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. PDF to WORD conversion ignores original Layout 100%

    Original PDF Layouts, which are crucial to remain 100% intact in a PDF to Word Doc conversion, are not retained at all. The original PDF Layout of text blocks, and images, are completely ignored, resulting in an utterly unusable, and completely messed up converted Word Layout afterwards. It is incredible that ADOBE as a company, is not capable to do this correctly. And a true testament to the ignorance of their current inhouse Engineers , Coders and Programmers !

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  4. Ordering of files either impossible or not obvious on how to do it.

    I was just putting a bunch of different pdf files together. I selected all my files in the order I wanted them and when I combined them they were in a random order that is completely useless. It might be in your interests to make your program put the files in the order that they are selected.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  5. Changing words

    I really love the convert pdf to word, however I noticed when doing so throughout my entire document it changed anything with double l's. For example if the word is well it changed it to we!
    Also anything with fr. So for example 'from' became !om,
    So in the end it make the whole thing really inconvenient.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Marie,

    Thanks for reaching out to us and we are glad to hear that you like to use our conversion service. The issue you ate facing, we are currently reviewing it internally.

    Thanks,
    Shweta

  6. Combine files doesn't work

    Why can't i combine files? I can add them but the combine button never enables?

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Sean,
    Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
    Please let us know if you still face any issues.

    Regards,
    Shweta

  7. 0/10 dont buy

    0/10 - So difficult to use, locks you into an online version of pdf editor. literally usless for working on site. cannot figure out how to access the actual pdf editor without it trying to send me to a website. have to cancel payments and choose another product. useless.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lukice Fryer, 

    We apologize that our service did not satisfy your expectations. We would appreciate if you can share below details to improve the experience:
    - Issue you are facing while using the product.
    - Workflow / steps to repro issue

    Regards,
    Harshpreet

  8. not working

    it keeps saying my free trial has expired even though i paid the monthly fee and i cannot run adobe on my desktop

    1 vote

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    1 comment  ·  View PDF files  ·  Admin →
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  9. Allow to combine files in the software and don't send users to a website.

    Few times I've been able to combine files into PDF without having to use a web based service. Why I can't do it anymore? I tried to disconnect from the internet to see if it will force Acrobat Reader DC to work, but it was sending me again to this website. This is an accessibility issue. Secondary, I already have the files on my computer - why should I upload them somewhere and then download again?! Why install Acrobat Reader DC if it just sends me to a website? Please, invest in some UX exports and do some user tests…

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  10. Issues with quality of Word file after conversion

    Hi Adobe, lately we are encountering issues with the quality of converted files. Since a while, when we convert from Pdf into Word... we are getting more and more codes instead of some letters in the converted Word file. We thought this was because of the poor quality of Pdf files, but it's in almost every file lately. Any idea why? Has there been a sort of update?
    Thanks!

    1 vote

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    Under review  ·  1 comment  ·  Export PDF  ·  Admin →
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  11. Scrambled sheets when uploading

    When I upload several pdf sheets to be combines into one pdf, the pages are always scrambled, and I have to go through and reorder them, even if I upload them in the proper order or ordered bunch. Can you fix this so it stays the same as uploaded by users?

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Rachel,

    Thanks for reaching out to us. Could you please help in providing more information with us? How you are uploading files, files are in specific order or size?
    It will help us in improving the experience that you are facing.

    Thanks,
    Shweta

  12. I am a paying and always paying dev ops subscriber since 2009 at least. Please fix

    I am a paying subscriber. FYI

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Recover lost 7zip password

    If you want to recover lost 7zip password just download SysInspire 7z password recovery software this is smoothly recovers lost 7zip file password using by three algorithms that are brute force attack, mask attack, dictionary attack, and mask attack. FREE DEMO is offered to all the user to recover the first three characters of the password.

    Get the details - https://www.sysinspire.com/7z-password-recovery-software/

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  14. error de procesamiento

    cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  15. unlock 7z password

    SysInspire 7z password recovery software is recover all combination password without any lose data. It is right solution for unlock 7z password using by three recovery techniques - Mask attack, Brute force attack, and Dictionary attack .it is give you free demo you can recover first three character.

    Get the details - https://www.sysinspire.com/7z-password-recovery-software/

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  16. Combining support

    Whenever I try to combine PDFs into a larger PDF, I get "This file has not been processed. An error has occurred which stopped the processing of this PDF". I've tried logging out, clearing the cache and logging back in. I'm using Chrome. I'm still getting the error.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  17. File sharing online cloud features SUCK

    where the **** is the share again option!!!!!!!! wanted to modify the share feature to not allow comments but UGHHHHHHHHH@!!!!!! This service SUCKS!

    1 vote

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    1 comment  ·  Share files  ·  Admin →
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  18. Need more advanced options simple easy to reach

    Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Hector,

    Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.

    Regards,
    Shweta

  19. Recover 7z password

    If you want to recover complex and long passwords I would ask you to download the SysInspire 7z password recovery software this software is 100% recover 7z password with three major techniques like brute force attack, mask attack, and dictionary attack. This software recover English and non English combination password without creating any problem.

    Get the details - https://www.sysinspire.com/7z-password-recovery-software/

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  20. NSF to PST converter

    To proceed with the selective transfer of lotus Notes emails with attachment to outlook in the latest versions, I would ask you to download the SysInspire NSF to PST converter. I suggest SysInspire tool to transfer Lotus Notes emails because this is a three-step process which means scan, preview and then transfer the Lotus mails to Outlook. This tool even does not bother about the windows version because all versions are acceptable here. All the email properties will be easily transferred. Email contents which include the To, CC, BCC, DATE, etc. Also, Lotus Notes version 9.1, 9.0, 8.5 and the…

    1 vote

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    6 comments  ·  Other  ·  Admin →
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