4617 results found

1. Not working when searching for an agreement

   Get the product to search agreements!

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2. Subscription refund request

   I asked for this account to be closed over 12 months ago. Can you please organise a fee refund for the last 18 months. Thanks Sam

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   0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi,

   
   

   For cancelling the subscription, please follow below steps:

   
   

   Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

   If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

   There are no charges for the free service. You get charged only when the trial period ends.

   For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

   For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html

   
   

   Thanks,

   Acrobat web team

3. HINDI LANGUAGE TYPE/EDIT PROBLEM

   I CAN'T ABLE TO TYPE/EDIT TEXT IN HINDI LANGUAGE . PLEASE ADD HINDI LANGUAGE

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   1 comment  ·  Edit PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Vinod,

   Thanks for your request. We have made a note of the same and shall try to incorporate it soon

   Regards,

   Harshpreet

4. Help with deleted docment

   I delete a important document, but I cant find the trash. How can I this document recover?

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   0 comments  ·  Documents/Upload  ·  Edit…  ·  Delete…  ·  Admin →
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5. difficulty to access documents

   We have been trying to access documents signed in May. Unfortunately Adobe fails to upload them. Would appreciate if you can check it out.

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   0 comments  ·  Documents/Upload  ·  Edit…  ·  Delete…  ·  Admin →
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6. Two scan files shows same name

   "Sometimes two files show the same name or title."
   Due to this issue I accidently deleted a important scan, which i did not have any backup.
   So, please fix this issue.
   Also, There should be a Trash Bin or Recycle Bin for deleted files, where they get auto deleted after 30 or 60 days.

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   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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7. I'm wondering if I did this right

   Idk

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   0 comments  ·  Reviews  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Isaac, 

   Thank you for contacting us! We would be happy to help.

   Would you be able to elaborate on what it is you are trying to do?

   Regards,

   Acrobat web team

8. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

   Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminWanda (Admin, Adobe) responded

   Hi Julie,

   Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

   Thanks,

   Adobe Sign Team

9. Accessibility checker error (missing grade A failure when no headings are marked up in the document)

   Accessibility Checker in Adobe Acrobat does not find issues of missing headings in a pdf.

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10. Document upload improve navigation within Adobe products/Apps with MS

    It would be useful to have a plugin app for Microsoft Applications to send/attach a document for email via Adobe document file share - which is very useful for large files. Or to at least have this option linked in Creative Cloud and via desktop apps such as Acrobat to navigate to the page quickly. Its very well hidden!

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11. PDFs will NOT open on my laptop!

    Cannot open any PDFs on my laptop. Have spent hours upon hours and my IT guy has spent hours upon hours trying to resolve it.
    NOT HAPPY!

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    0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Sally,

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat application on Desktop or Web ?
    • Is it possible to share any pdf that you are trying to open ?

    Regards,

    Harshpreet

12. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,

    
    

    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?

    
    

    Regards,

    Shweta

13. Najgorszy probram

    Porażka. Najgorsze co może być a teraz jak chce usunąć to nie mogę

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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14. Spam

    I dont need a e-mail a day to tell me to download a software i allready have, not able to unsubscribe to adobe document cloud. please stop spamming my work mail.

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    0 comments  ·  Notifications  ·  Edit…  ·  Delete…  ·  Admin →
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15. Bad product, demands personal info

    Impossible to reorder pages successfully, at least on Firefox. Ridiculous to require a login at the last moment. I regret giving you my email address.

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    Need Info  ·  AdminAditya Gautam (Acrobat Web Team, Adobe) responded

    Hi Kai-yang,

    We are sorry to see you are having issues with Organize PDF feature. Can you please tell us a little bit more about the issue you faced while trying to re-order pages? 

    This will help us debug the issue on our end.

    
    

    Regards,

    Acrobat Web Team

16. Horrible new interface for adobe sign

    new Adobe sign still very ****
    the E-sign/manage agreement bottom never work????!!! please fix it

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17. INCORRECT FINAL INFO

    Your new version is messing up with my documents.
    I input "1" but the downloaded file shows "4"
    And this is not the only case.
    I have had to redo so many times to get the correct docs.

    • 

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    0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Matthias,

    Thank you for contacting us. To assist you better, can you please help to share the. file with us ?

    Regards,

    Harshpreet

18. comment features too minimal

    Hi. Is that the only comment functions in Adobe? I attach a photo from pdf x-change editor (for comparison). It has easier and more comment functions

    •  

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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19. Can't use the application unless on the Internet

    Hello,

    I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better back In the 90's when you could install it from a CD. You'd still have to activate it online, but at least you could use it. I understand everyone is moving away from CD's, but a Flash drive version would be useful. I currently use an application which requires me to have the flash drive installed while in use. I don't use "Creative Cloud". I feel these things are to easily hacked and security is breached. The OSC software from Isreal has all the tools needed to break in to anything. Regards

    Hello,

    I would like to point out that Acrobat may need to be used offline. The way it's configured now, you can't use the application without being online. Sometimes Documents need to be edited for personal use. Making Acrobat unusable while offline is ridiculous. Sometimes people travel on a Train or Bus where the Internet is not available. These situations exist out there in the world and a Customer should be able to use it anytime they want. Sometimes, people run out of minutes from their Cell carrier and therefore any document(s) being created are lost. I liked it better… more

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20. 希望能使用獨立顯示卡加速PDF 轉成JPG 的功能（Windows)

    希望PC版可以使用獨立顯示卡的資源，加速PDF 轉成JPG 的速度，我有大量的檔案需要轉換。

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    0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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