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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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4527 results found

  1. missing signed documents

    2 votes

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  2. The functionality for creating forms on my desktop or online does not work! Tried different browsers (Google and Chrome) and still no joy. I'm paying for this a functionality that I cannot use. It is clunky, slow and whirls away not doing anything.

    2 votes

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  3. It would be really helpful in the "Sign Agreements" section to have a column for signer so I can see which signers have yet to sign without having to open the document. I have quite a few signers that have to sign their version of the standard document and can't currently show who is who.

    1 vote

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  4. Hi! I am an Adobe Employee, Emily Jansen. The upload functionality has not been working on Document Cloud for 2 weeks. I keep getting the message "Error Uploading - Timeout or network error". My colleagues have told me that they are experiencing the same issue. I use the Document Cloud to share presentations with customers and this is forcing me to use competing solutions like DropBox. I primarily use Google Chrome as my browser.

    3 votes

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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

  5. beschissen

    2 votes

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  6. bad experience with adob

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. HI, I am based in Singapore and I purchased Adobe Acrobat DC Cloud on-line yesterday (3 Nov 2018). I have problems downloading (including saving or printing) my PDF files into my computer. Can you help? Please contact me urgently to resolve my Adobe Acrobat problems, thanks.

    31 votes

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    Resolved  ·  2 comments  ·  View PDF files  ·  Admin →
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  8. FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    6 votes

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    0 comments  ·  Home  ·  Admin →
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    cfrench responded

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  9. Ainakin siten, että varmistatte sen toimivuuden! Sovellus käynnistyy nykyisin (päivityksenne jälkeen) lähinnä silloin kun sitä huvittaa!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.

    4 votes

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    1 comment  ·  Home  ·  Admin →
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    cfrench responded

    You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.

  11. Why doesn't the Adobe Sign Manager work on Safari?

    3 votes

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    0 comments  ·  Home  ·  Admin →
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  12. Fix whatever you broke that makes the sad face come up 60% of the time I want to use the software. Since the interface upgrade done, the software is working so infrequently after 5yrs of using it I am looking for alternatives.

    2 votes

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  13. New version of cloud is HORRIBLE. I am no longer able to delete documents prepared for signature when they are in the DRAFTS stage. I now have several unnecessary documents sitting in my cloud that I could have previously deleted without issue.

    1 vote

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  14. To better compete with DocUSign, I suggest increasing the flexibility to restrcuture signing lists. Also really important to be able to edit signature fields and resend for signature. Date fields with time stamp are common in legal contract but there is no time option in the list of date configurations. Take a look at what DocuSign is offering. I don't think it would take major back end changes on your part to provide as competitive a product.

    1 vote

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  15. Since the update, Document Cloud is completely broken. It no longer supports any of the PDFs that I normally use (and worked before the update), nor does it function in Chrome now. This is severely interfering with my workflow pipeline. PLEASE FIX.

    2 votes

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  16. Porqué quitaron la vista de cuadrícula?
    Hicieron cambios pero no la mejoraron en absoluto¡¡¡
    Regrésenla a la versión anterior.
    Sirve de algo dejar un comentario?

    1 vote

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    0 comments  ·  Home  ·  Admin →
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  17. Adobe Sign confirmation emails say "signed and Filed!" This is confusing verbiage for a law firm retaining clients, since "filed" typically means lawsuit was filed.

    1 vote

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  18. I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.

    The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:

    Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…

    20 votes

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    0 comments  ·  Home  ·  Admin →
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  19. Why are the highlighting and comments I added on the iOS app not visible on the web page?

    4 votes

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  20. The new update is extremely Frustrating!!!!!!!!!!!!!!! I cant delete anything, contracts I have sent are not viewable! Personally if you dont figure this out im dropping this entire service! Can I please go back to the old way?

    1 vote

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