5924 results found

1. Uhmm...don't be a ****?? (excuse the French). Also, home screen options, please.

   Dear Sir/Madame web administrator,
   The front page is annoying. I want to change it.
   Also, stop saying "..., Mun" "..., Mun" - there's a way to address people properly, and cutting off people's names into bits isn't one of them. If you really must address me directly, "Mr. Choi" is fine; we're not on first name terms, and it's not professional of you. If you really want to dispense with formalities, then at least have the courtesy to use my full name. Whichever way you go, no more of this "Hi, Mun" ****, please.
   Thank you and have a good day.

   Dear Sir/Madame web administrator,
   The front page is annoying. I want to change it.
   Also, stop saying "..., Mun" "..., Mun" - there's a way to address people properly, and cutting off people's names into bits isn't one of them. If you really must address me directly, "Mr. Choi" is fine; we're not on first name terms, and it's not professional of you. If you really want to dispense with formalities, then at least have the courtesy to use my full name. Whichever way you go, no more of this "Hi, Mun" ****, please.
   Thank you and have a good… more

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2. Loading sign

   Screen keeps loading and will not allow me to use the forms.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Kevin,

   We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about this issue? For example if it happens with a specific document or the steps that you do or anything that you think might be helpful to us.

   Thanks,

   Sign in Acrobat Web Team

3. Online version - can't save

   I use the browser version because the Desktop version doesn't seem to cope with fonts, but on my browser version, after editing a document, I have no idea how to 'save' or 'close' the document. Please help.

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4. Seriously, enough with the constant "upgrades"

   Why do you keep changing the way this program works? I feel like it has been changed 3 or 4 times now in the past few years. Why are you making your users constantly re-learn how to set up documents? This is contrary to every principle of UX design, it puts too great a burden on users to have to constantly figure out how to set up documents because you ******* decided to **** with the layout and process to set up a simple ******* document. If this happens again I am cancelling my subscription, I'll just use Docu-sign. I'm completely over the constant 'upgrades' that demand I relearn the same ******* thing, again. I don't have time for this BS. I want this to be a fast, painless process. I want to learn it once and then streamline my process so I don't have to think about how to do something that DOES NOT MATTER. I don't want to have to spend any more time on it than absolutely necessary. When you change **** around, you WASTE MY TIME having to go find it and relearn the same process just to set up a ******* document. Never do you make it easier. You just make it different. PLEASE FOR THE LOVE OF ALL THINGS HOLY, STOP THIS *. JUST STOP. SERIOUSLY, ***** ALL.

   Why do you keep changing the way this program works? I feel like it has been changed 3 or 4 times now in the past few years. Why are you making your users constantly re-learn how to set up documents? This is contrary to every principle of UX design, it puts too great a burden on users to have to constantly figure out how to set up documents because you ******* decided to **** with the layout and process to set up a simple ******* document. If this happens again I am cancelling my subscription, I'll just use Docu-sign. I'm… more

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5. Adobe Sign approver initial glitch

   There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

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   Resolved  ·  AdminHector Luna (Admin, Adobe) responded

   Hi Alex Ramirez,

   Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

   If you have any other doubt, we will be happy to resolve it. 

   Thanks,

   Sign in Acrobat Web Team

6. I would like to comment on your latest update 20 Jan 2024) on the apps. First, the signature field size cannot be adjusted to the user needs

   I would like to comment on your latest update 20 Jan 2024) on the apps. First, the signature field size cannot be adjusted to the user needs. Second, the signature field is sometimes misplaced upon being received by the recipient. Third, the signature field has name and initial in its box that confuses the user when using it for the first time, suspecting whether once signed later on, recipient signature is going to appear with their name and initial or only the signature itself. Fourth, when using the update for the first time, I couldn't find the send button and it turns out that I have to minimize the display of my screen to be able to locate the button. Overall, it is not so nice update you guys did with the apps.

   I would like to comment on your latest update 20 Jan 2024) on the apps. First, the signature field size cannot be adjusted to the user needs. Second, the signature field is sometimes misplaced upon being received by the recipient. Third, the signature field has name and initial in its box that confuses the user when using it for the first time, suspecting whether once signed later on, recipient signature is going to appear with their name and initial or only the signature itself. Fourth, when using the update for the first time, I couldn't find the send button and… more

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   1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi,

   We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

7. Message Body - can't be deleted - Send out for Signature

   I had issues when Sending the document to signature, I could not delete any of the text in the message body.

   2 votes

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   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi,

   We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

8. Einstellungen werden nicht synchronisiert

   Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

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   Resolved  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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9. Getting scammed in adobe, support not doing anything about it

   Very disappointed with support, closed my chat before resolving anything, said they will transfer to a supervisor... total failure

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10. Creative movement song listed wrong

    Creative Movement T/Th song is You’ve Got A Friend in Me
    Thank you :)

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11. Worst Support ever

    The people that are in support at Adobe are the worst support I've ever encountered. None of them know anything about the product they are supporting.

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Greetings Lisa Lynch,

    Sorry to heart that, please, let us know any issue or doubt that you have, I'll answer back as soon as posible. 

    Thanks, 

    Sign in Acrobat Web Team

12. Yükleme Sorunu- 1,5 aydır

    Creative Cloudu 2023 Aralık başında aldım, Adobe Acrobatı bile indiremedim. Sürekli hata alıyorum. Şöyle :
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

    -------------------------------------- Summary --------------------------------------

    • 0 fatal error(s), 2 error(s)

    ----------- Payload: Adobe Acrobat 23.8.20470.0 Adobe Acrobat\Setup.exe_23.008.20470 -----------

    ERROR: DW071:

    ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

    ---

    Ayrıca lisans bedellerini ödemiş olmama rağmen hala ürünü satın alın ibarelerinin çıkması da çok anlamsız. Bir müşteri olarak çok mutsuzum

    3 votes

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13. Error message

    Why am I constantly getting this pop up? How do I make it go away?

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14. NEED DOWNLOAD BUTTON ON PDF FILES

    WHY IS THERE NO DOWNLOAD PDF BUTTON HERE?

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15. QUESTION

    Why is it saying I can merge files into one and everytime I try it asks me to choose a plan. IT'S FREE, I DON'T WANT TO CHOOSE A PLAN! PLEASE HELP

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16. Junk nothing works cant even inlarge file

    Junk product

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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17. I'm experiencing issues accessing Pro plan features on the web version

    I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.

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    0 comments  ·  Subscription  ·  Delete…  ·  Admin →
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18. Compression issue

    I mean it's great you have this site because Acrobat compression literally does nothing, but why does it offer me a much smaller file size to download and then say "The file is already compressed"?

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19. the function doesn't work the app corrupt your documents.

    Each time I save, download and covert files and combine my document. My document doesn't save or inserts. corrupting my documents. somewhere theirs a big and it's not fully operations.

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    0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tiawana,

    We are sorry you are experiencing trouble with this feature. We are currently working on triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience!

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

20. Issues with Adobe sign - signature blocks moving

    The updates to adobe sign are causing issues with block placement. The signature blocks look fine in the "review" but when they are saved and sent, the block move to different areas of the document and shift places. PLEASE FIX ASAP!

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Rebekah

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team