Skip to content
← Share your feedback on Acrobat DC

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Feedback for Document Cloud Web

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

5458 results found

  1. Disappointed

    Error uploading
    Loading chunk 6661 failed. (error: https://acrobat.adobe.com/dc-files2-dropin/3.17.1_2.183.0/storage-connectors-chunk.js)
    Error uploading
    Loading chunk 6661 failed. (error: https://acrobat.adobe.com/dc-files2-dropin/3.17.1_2.183.0/storage-connectors-chunk.js)
    Clear notifications

    1 vote
    1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  2. Adobe Sign crashing and useless.

    The new version of Adobe Sign sucks. It crashes often and every time I try to change the signature field to a signature block including email it breaks and tells me retry over and over and over. It also doesn't remember the names of people.

    Please either change it back or test the software properly for bugs. This is using the web version.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Cullan Fitzwater,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. errors with saving

    Error messages when saving make it impossible to complete changes needed. Am considering cancelling subscription if I cannot do the work I need to.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  4. Adobe Update Causes More Work

    The update that was rolled out in the 2nd week of January has completely ruined my experience with Adobe Sign. I previously was able to electronically sign documents using my identrust and then send them out to employees to sign. However, this new update requires me to flatten the document before it can be sent out, otherwise I receive an error message about an unsupported PDF. The update has made it much harder to send documents through Adobe Sign because now I have a completely new step to complete. Please look into this issue. I was transferred five times through…

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Ruben Hormostay,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. E-Sign New Version Issue

    The new e-sign setup combines files first and places them into one file. With the old version, I could have four files signed at once, and then separately download them with their same names after. Can you please bring this back? Overall very displeased with the new E-Sign version and will be using the legacy version as long as its available.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Joe,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  6. E-sign Is perfect but not affordable for individuals.

    Your E-Sign is perfect. But the cost is too high. I need to sign about 5 documents per year and 150EUR for this is too much.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  7. E-sign tools not working

    The new e-sign updates will not allow me to position form blocks in the correct locations. The system saves them in the right location, but then shows in very different places on the submitted form for signing.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Gannon Gann,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  8. issue while e signing fale

    we are facing issue while uploadingfile for e -signature and sharing with others

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi jinaid Ghani,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.  We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. Signer only role available on e-sign documents

    The new platform for e-signing documents is no longer allowing a person to be CCd on the document. I see where a signer can be changed to an approver, but when clicked, the only option is Signer.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Big Sky,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. Add more Files

    Hi there, since you updated we are not able to add more files to a document we are wanting e-signed. So, instead of sending one we are sending about 4. We dont want to have to add them to the document we are uploading, as then we just have to go through and put all the boxes in for signing.

    How can we add more files again?
    Thanks

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Brierley Hope,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  11. cannot electrically sign

    I cannot electrically sign.. why?

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Juzon Umemori,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. Line me

    คูณยศ หน่อสกูล

    1 vote
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  13. It won't let me use a PDF that has a signature

    The new update either won't allow me to upload a PDF or attach other documents.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  14. Stuck on Loading...

    Constantly refreshing. Gives the "spinning wheel of death" to a whole new level of frustration.

    Also ridiculous that you can't edit forms after you begin the process.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Brianna Tipping,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  15. Genetica

    With Genetica, retail AI is at your fingertips. Our AI-powered cannabis retail platform provides precise product recommendations, ensuring you find the perfect product for your needs. Check out Genetica today and let AI optimize your retail journey.
    https://www.getgenetica.com/

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Error when uploading a PDF

    Can't up load a simple IDF of 141 K

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  17. testfeedback

    test

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  18. Testfeedback

    test

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  19. Pessima esperienza d'uso

    L'interfaccia fa schifo
    Non si capisce come mettere un testo davanti all'altro, non ci sono i livelli, gli strumenti sono disposti male e i menù a scomparsa non sono per niente intuitivi.
    Fa schifo

    1 vote
    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  20. Page Thumbnail Tool should be a user interface option. Having it fix on the right side is not easy for work flow.

    I don’t understand the logic behind shifting Page Thumbnails to the right side of the main page. The "page thumbnails" tool is a big part of document organization, and it should be next to the tool bars on the left. User should have an option to have it on the left or the right. I use Acrobat Pro for most of the day, and I do not find this as a smooth workflow option. Something to improve on...

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
1 2 … 67 69 71 … 272 273
  • Don't see your idea?