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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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5273 results found

  1. ACROBAT not working the way it used to

    Lately I keep being told I am not able to see pdfs because I am not signed into Acrobat- I pay monthly for my Acrobat subscription, for several years now- this is really annoying and not helpful.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  2. Lizenznr. eingeben

    Ich habe eine Lizenz für "Expert PDF 14 Professional" erworben.
    Meine Serien-Nr.: FW2VJ-JYUBG-C3DYZ-8U3E4-ACTJV
    Mein Produktecode: 40231126121783
    Weshalb kenn ich diesen nicht eingeben?
    Josef Joller

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Date field default format problem

    Why is Adobe Sign date field's default format European? Day/Month/Year?
    Why can't the default be US format?
    This is confusing my clients.
    Also, the default date field should be date of signing!!

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Laura,

    You can change the date format as you prefer by following this steps:

    1. Add a date field
    2. Click customize field
    3. On customize field type section click date format
    4. Select the format that you want to use

    And done! With this you should be able to resolve your issue. Also we do offer a date of signing field, this one is different than the date field.

    Please let us know if this resolved your issue.

    Thanks,

    Sign in Acrobat Web Team

  4. I hate Adobe.

    Everything. I hate Adobe; it used to work so well and now I waste so much time trying to get the edit function to work that this subscription, that I have had for years is no longer of any value.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  5. We run your businesses

    I am Studying in Indian School of Business Hyderabad. Shouldn't I be a free lifetime member?

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  6. free edit sucks

    Why do you show on website: Edit PDFs with a free online PDF editor | Adobe Acrobat

    THIS ******* MISSLEADING!!!!~~!!

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  7. Electronic Signature Errors

    For electronic signatures, it has an error 70% of the time. During the 30% of time where there is no error, it says the storage limit is exceeded. I just signed up and haven't used any documents.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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  8. why i can't use pdf to word

    why i can't use pdf to word?

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  9. NO LONGER EDIT LIKE IT USED TO

    We used to be easily edit a pdf, NOW IT DOES NOT EDIT ANYMORE. WTF!

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. Must be able to send out TWO templates (like before)

    Why can't I send out two templates? I used to be able to do so. One is my contract. And, the second is the attached scope of services. And, the scope may change for different jobs. This makes no sense. Please fix this.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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  11. New esigning module is a total downgrade, makes me want to swtich back to Docusign

    The new e-signing interface is convoluted, nonfunctioning, and lacking several features that used to be easy to use. What a downgrade.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Emma Therrien,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem?

    Best regards,

    Sign in Acrobat Web Team

  12. New E-sign Process is horrible

    Recently your e-sign process has changed and since the new format the process either lags or freezes everytime. This is a headache when trying to send time sensitive documents for signatures.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi David Frietz,

    We're sorry you're having this issue, we will take this under review.

    Can you help us providing more information that you found relevant? How long have you had this problem? In which documents do you encounter this issue?

    Best regards,

    Sign in Acrobat Web Team

  13. Copier-Coller

    L'application du texte dans le presse papoer fonctionne mal. Les espaces no sont pas copiés.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Cyril Dumontier,

    Thanks for taking out time and giving your valuable feedback. Issue does not seems reproducible at our end. Is this issue is happening on one documents or reproducible on other documents as well on your side? Is it possible to share the file with us to look into this further?

    Regards,

    Acrobat Web Team

  14. Can't find how to update my signature as a non-paying recipient of a sign request

    When someone sends me a digital signature request, the signature that is going into it is wrong and I need to correct it, but it has somehow become associated with my account. I have spent the last 15 minutes trying to find a way to change it. This page promised to help me:
    https://helpx.adobe.com/sign/using/create-electronic-signature.html

    But from the very first step, none of this works; I think it is assuming I am starting from a particular place, but it doesn't say where that is. I'm very frustrated because I can't sign this thing and it's time sensitive. Why is there not…

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Prof Daniel Wigdor,

    We are sorry you are having trouble with this experience, we are reviewing your issue. Could you help us proving any other information that you found relevant?

    Thanks,

    Sign in Acrobat Web Team

  15. 2020

    2020 i need documente

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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  16. templates doesn't work

    templates doesn't work

    1 vote

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    0 comments  ·  Create Template  ·  Admin →
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  17. Sign up requirements

    ******** on the required to sign up to read a ******* page of paper *********

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello,

    Thank you for taking out time to provide your valuable feedback. Could you please help to elaborate the issue to help us serve you better.

    Regards,

    Acrobat Web team

  18. Converted word doc won't download

    I converted a pdf to word doc, but when it was done and I clicked download nothing happened. Have tried a few times and with two different files.

    1 vote

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  19. Gridlines showing up in pdf after conversion

    provide an option to remove gridlines from excel sheets when converting.

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  20. E-sign button Not functioning to actually send

    The E-sign feature is not working this morning. You could edit document but can't actually send for signature the "button" to continue after you add message to send is not there.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Maureen Armstrong, 

    We are sorry you are having trouble with this feature. Could you provide more information about? For example:

    1. Steps you usually do when triggering this error
    2. The documents that you use

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Team Web

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