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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  5. Observed result

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5269 results found

  1. Adobe Sign 100 Page Limitation

    So we moved our organization from DocuSign to Acrobat Sign via Acrobat Pro subscription. Our users start encountering a 100 page limitation. Support says you need an enterprise plan to move up to 500 pages. Looked at the enterprise plan, for some reason it has a 150 transaction limit, but the cheaper option is unlimited? Who is making these decisions? So you have to pay more to get less? This is an incredibly strange decision. Imagine if Microsoft told its customers they could only send 150 emails on 365 unless they move to a cheaper plan.

    https://helpx.adobe.com/ca/sign/using/transaction-limits.html

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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  2. Birdnok6667@gmail.com​

    ช่วยหน่อยครับ

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  3. No space for writing name while sending to bulk users

    I want to share same documents to multiple users but there is no option to write name while sending bulk documents. How can we organize documents using an email address. There should be area to add names as well while sending bulk documents.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hello Sheridan Price,

    We are sorry you are having trouble with this feature. The following steps might help you:

    1. On Home > E-Sign
    2. Click E-Sign (on top menu)
    3. Click on Send in Bulk
    4. Select or Drag and drop multiple files
    5. Under "Add Recipients" section
    6. Type email and click enter
    7. Repeat step 6 until all recipients are added
    8. Proceed to prepare document

    Please, let us know if this information helps you.

    Thanks,

    Sign in Acrobat Web Team

  4. Adobe Documents Going to Spam

    Hi there, I use your program to send over contracts for our law firm services and I am getting a lot of complaints that the people I am sending the contracts to are not receiving them. The documents seem to go to their spam folder each time. I have colleagues who are sending the same documents and haven't had these types of complaints. Is there anything I can do or could someone please assist me with this issue?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Only works about 25% of the time.

    It keeps kicking me out. I am unable to save any of my work. As soon as it saysthat it's unable to save, all of my work disappears. This happens A LOT.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  6. Mejorar la opción de mover

    Cuando quiero mover un archivo a una nueva carpeta, no lo puedo hacer. Me tengo que salir de la opción "Mover". Ir a mis archivos, crear una nueva carpeta, volver a la sección donde están todos los documentos y volver a mover el archivo.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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  7. garbage cant save or print

    garbage. docs don't print lut like they appear. orientation is changed, pages are truncated

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  8. Hebrew text is gone when exporting

    I can add text in Hebrew, but when I download or print the PDF, all Hebrew text is gone!

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Started  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Noam,

    We are sorry you are having trouble with this feature and appreciate your comments. We are actively working to resolve this issue.

    Thanks,

    Sign In Acrobat Web Team

  9. Actualización de versión dificulta el envio a firma

    La actualización en la solicitud de firmas electronicas tiene cambios que no ayudan en agilizar el proceso de envio a firma, Por el contrario genera mas demora, tengo dos temas especificos, en la selección de correos tengo que ingresar uno por uno y tengo que dar clic en la opcion agregar destinatario, en la versión anterior copiaba y pegaba la lista de correo y listo. el otro punto complicado esta en la seleccion de firmas para agregar los recuadros, tengo que desplegar una lista o agregar campos y luego darle clic para cambiar el destinatario, en la versión anterior solo…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hola,

    Lamentamos que este teniendo problemas con esta actualización y agradecemos sus comentarios. Los tomaremos en cuenta para futuras actualizaciones. 

    Puede regresar a la versión anterior si sigue los siguientes pasos:

    1. De click en la foto de su perfil
    2. Seleccione configuración
    3. En la sección "Configuración de firma electrónica" desmarque la palomita de la casilla
    4. De click en Guardar y espere la confirmación

    Ahora todos los nuevos borradores de acuerdo que cree a partir de este cambio se crearan usando la versión anterior. Esperamos seguir recibiendo sus comentarios sobre las futuras actualizaciones!

    Gracias,

    Sign in Acrobat Web Team

  10. Impossible to use

    PLEASE SIMPLE SIMPLE SIMPLIER

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Cannot Add Attachments

    The new adobe sign is not good. I can no longer figure out how to add attachments to the signature page.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Danielle,

    We are sorry you are having trouble with this feature. To add an attachment to an agreement you need to click the attachment field, then a file explorer should open where you can select the field. Please let us know if this resolves your issue.

    Thanks,

    Sign in Acrobat Web Team

  12. Fault within the product

    Please fix the serious problem of eSignatures feature not working. When I try to use the esign or signature tools to approve a document, Adobe Acrobat freezes up and stops working. I have to run task manager and forcefully close adobe acrobat.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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  13. Highlight

    Why won't it let me use the highlight???

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. spacing and font edit window is gone in acrobat pro!

    my window for font choices and spacing has disappeared! how do i edit fonts and spacing now?

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  15. Error while editing shared file

    There is a problem with the editing of the shared files. When you try to post a comment it doesn't go through.

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Elizabet,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? Did the tab remain inactive for an extended period while the document was open? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing.

    Regards,

    Amit.

  16. Text editing not working well

    When I am editing this PDF the sidebar where is shows font format, size, bold, etc does not come up. Could not figure out where to find it.

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  17. UPDATE HORRIBLE PLEASE REVERT!!!

    How can you improve? REVERT TO LEGACY FOR THE ENTIRE PROGRAM.
    The update is horrible - it is no longer intuitive, and SEVERAL functions I used frequently are no longer available. The Help just flatly doesn't help at all. Some of the "improvements" (seriously? moving things from one side of the screen to the other?) were obviously poorly thought out.
    Have I made it clear enough that I don't like the new version? If not, on a scale of 1-10, it gets a big fat ZERO.
    PLEASE REVERT TO THE ORIGINAL VERSION, OR AT LEAST PROVIDE A WAY FOR USERS…

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with this experiences. Could you provide more information about it? For example, the features that are missing and you frequently use or what about the new version is causing you trouble.

    Thanks,

    Sign in Acrobat Web

  18. font sizes don't fit in box

    The size of font cuts off no matter how small or big I make the box. PLEASE FIX

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Lori,

    We are sorry you are having trouble with this feature. Could you provide more information? For example:

    1. The type of box/field you are trying to add
    2. The steps you do

    And any other information that you deem important will be helpful to us.

    Thanks,

    Sign in Acrobat Web Team

  19. Reload Error

    Hello,

    Often when I go to sign something I get an error saying I need to reload the document and then when I do, all of the data is gone from not saving. This happens to me on 60% or more of the documents I sign and it's becoming quite frustrating.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Danielle,

    We are sorry you are having trouble with this feature. Could you provide more information about? For example:

    1. Steps you usually do when triggering this error
    2. The documents that you use

    And any other information will be really helpful to us.

    Thanks,

    Sign in Acrobat Team Web

  20. speech to text, for commenting

    Is there anyway to make it easier to dictate (speech to text feedback) within Adobe? I am trying to use the windows built in speech to text feature, but it does not work very well. thanks

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Under review  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Walkiria,

    Thank you for your feedback. Currently, Acrobat Web doesn't support speech-to-text functionality, but we have taken your feedback into consideration, and our team is working to see how we can incorporate it into our plans.

    Regards,

    Amit Gupta.

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