5915 results found
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License Transfer
I need to transfer an Adobe Acrobat XI Pro license from an old account and your automated system just takes you in circles.
1 vote -
greedy *** website
offering "free services" online only to demand a subscription is insidious and annoying go blow up i hope the company dies out from all its greedy business practices
1 vote -
Stuck at 97%
Upload stuck at 97% in pdf uploading
Please solve the problem1 vote -
NO MORE TEST ACROBAT PRO
Como quito la pestaña "Pruebe Acrobat Pro"?
NO QUIERO HACER LA PRUEBA
1 vote -
PDF Sharing not working
Sharing PDF files not working.
No help available.
Please fix this, because it is critical.1 vote -
comment disappear in review
when click "view all comment" it's link to "https://assets.adobe.com" in the right of page is properties of file instead of comment from my team and I don't know where I can see the comment.
1 vote -
NOT enjoying PDF
Editing a PDF is impossible. The websites crashes at least 3 times while I try to relocate some items on the page. this should take no more than 20 minutes and I end up sitting for hours trying to figure out what is wrong with this application. I have the paid version and it works sometimes. How can I possibly fix this
1 voteHi Carol Donato,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Acrobat Web Edit Team
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No Thanks
Make it less complicated and affordable!
1 vote -
Signature placement
When signing the form, the signatures do not appear on the designated space, but rather just at the bottom of the form. Please fix this. Documents need to be signed in the correct location they say to sign.
1 voteHi Brandon,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, can you please explain the steps you took before encountering the issue of the signature fields placement? That'd help a lot!
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Disable Adobe Cloud Storage permanently and/or make explicitly choosing opting in a requirement
Some sensitive documents were inadvertently moved to your cloud storage because there is no clear way to disable this. The recent TOS controversy makes it clear that Adobe's cloud services are not safe for users, but that this happens automatically and is opt-out (rather than opt-in) indicates that Adobe prefers having access to users' sensitive documents.
This is completely unacceptable and that I am now finding documents stored on Adobe cloud that I DID NOT OPT TO UPLOAD is an enormous privacy violation.
You NEED to make it clearer and easier how one can disable Adobe Cloud access and ensure…
1 vote -
Product not working
My files are not sharing to adobe cloud or getting emailed to recipients.
1 vote -
Can't find data useage figure on admin pages
In the account pages I can't find how much of my data allocation is being used. This should be more prominent.
1 vote -
оо
2 раза загрузил документ (3 страницы) чтобы преобразовать пдф в док, сайт 2 раза завис и выдал ошибку и теперь закончились бесплатные обработки) дайте подзатыльник своим прогерам криворуким
1 vote -
Add the Text Replacement Tool in Review Mode!
As many other users already demanded: PLEASE add the full set of commenting tools or at LEAST the Text Replacement Tool in cloud based documents. I don’t understand why this is still not integrated… users demanding it since 2019 according to the comments here. It is essential for the workflow and seems to be such a little thing, that could make working with feedback from clients so much easier.
1 vote -
Adobe Reader old version
Adobe Reader old version
1 vote -
Issues with initials on contracts
There is something wrong with your "initials" for contracts. The client is trying to do it, but when it comes back to me the signatures are there, but the spots for initials are blank/missing.
1 voteHello Tammy,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Can you please send us the document you are having issues with? And if possible, a brief explanation of the steps you took before the problem arose.
Thanks,
Sign in Acrobat Web Team
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bad technical team and customer service team
I had a very bad experience with your technical team by spending an hour still cant resolve the issue of my downloading your software on my laptop. Hence I have decided not to use your software and wanted to refund and cancel my subscription
And your team member is super unhelpful. I just want to cancel my subcription and refund since I just subscribed it TODAY.
Your this customer service keep putting my onhold for checking, which I had no idea what else to check since I already said I do not want to continue.
He keeps talking and insisting…
1 vote -
You seem to make it purposefully hard to cancel plans in order to make money off of people. This is fraud.
There is no clear and intuitive way to cancel an Indesign 7 day trial. I am wasting my day talking to a chat assistant. This should be considered manipualtive fraud that you do this. I had the same issue when you tried to auto renew a 360 plan after one year that I had no way of cancelling until I wasted over 30 minutes in chat with customer service.
1 vote -
use template crashing
The "Use Template" Feature is not working and keeps crashing. Please fix immediately!
1 voteHi Brett,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Please be patient with us while we resolve this problem.
Thanks,
Sign in Acrobat Web Team
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What a mess
Adobe has made their product so complicated and messy you practically need a diploma to navigate the product. Everything seems to be in the wrong place, nothing is intuitive. Worse the floating options are trigger happy and will automatically activate and change the page you are on before you have even been able to register what the function you are floating over is. Who in their right mind designed this product? More problematic than efficient. Buggy as all ****. KEEP IT SIMPLE!
1 vote
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