5493 results found

1. documents are not available, does not work

   I can´t see my documents as I usually do it. Are there any issue with the website? Does our account any problem?

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   0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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2. This product needs work.

   Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminWanda (Admin, Adobe) responded

   Hi Brent,

   Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.

   Thanks,

   Adobe Sign Team

3. Don't combine file any more

   Perchè non posso più unire più pdf? Perchè non mi fa modificare i miei pdf?

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   0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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4. Text is white

   My text is literally showing up as white this is not convenient at all! Please fix this

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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Samira, 

   Thank you for contacting us. To assist you better, Can you please apprise with below information ?

   • Exact description of issue that you are facing ?
   • Is it happening for all files or specific files?
   • Screenshot of the issue being faced 

   Thanks,

   Harshpreet

   
   

5. Good tool

   Its good tool to convert from one format to other format, I found it to be very efficent tool

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   0 comments  ·  View/Edit MS Office files  ·  Edit…  ·  Delete…  ·  Admin →
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6. Disgusting and dishonest company that knowingly defraudds people.

   YOur companyh is kknowingly cheating people. Y9our reps refuse to refund my money even though your product does not work for most of my pdf files. They say it doesn;t matter if yuor product does not work.

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7. Adobe speed lagging.

   Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

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   0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

   Hi Tiffany, 

   Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

   1. Is this happening for all files or any specific file?
   2. Is it possible to share a file for which you are facing this issue?

   Thanks,
   Harshpreet

8. It would be helpful to have a feature to password protect documents before they are signed. In the event that the email is sent to the wrong

   Add password protection for unsigned documents

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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9. Can't even log in to account I PAY FOR

   Your desktop application, would not let me sign out into my other account because it kept prompting me to upgrade or try a free trial.

   Seriously? I PAY for the service and can't even log into my PAID ACCOUNT because you guys make it so the only option is to upgrade the current account. No option to change accounts, NOTHING in terms of FAQs or help for this.

   Honestly amazes me a company like adobe can't figure this out. So simple, HAVING PAID USERS ABLE LOG INTO THEIR ACCOUNTS WITH OUT BEING BLOCKED BY A "GIVE ME MORE MONEY" dialogue.

   You lost a customer.

   Your desktop application, would not let me sign out into my other account because it kept prompting me to upgrade or try a free trial.

   Seriously? I PAY for the service and can't even log into my PAID ACCOUNT because you guys make it so the only option is to upgrade the current account. No option to change accounts, NOTHING in terms of FAQs or help for this.

   Honestly amazes me a company like adobe can't figure this out. So simple, HAVING PAID USERS ABLE LOG INTO THEIR ACCOUNTS WITH OUT BEING BLOCKED BY A "GIVE ME MORE MONEY" dialogue.

   … more

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10. Erro te ortografia, assim que fiz login. Aparece uma tela referente à existência da opção de cortar o tamanho da página

    Erro de ortografia na palavra tamanho.

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    Resolved  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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11. not functioning

    not functioning

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    0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Chioma,

    Thank you for contacting us. 

    Unfortunately, the operation you are trying to perform is currently not supported in your region. You have our sincerest apologies for any inconvenience caused.

    Regards,

    Acrobat web team

12. Enable interactive elements

    Please make it possible that viewers can use interactive elements (made in Indesign) in the shared PDF.

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    0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Niels, 

    Thanks for sharing your feedback. While we are reviewing this request internally, Can you please apprise us with below information ? 

    
    

    • Type of interactive elements that you use in InDesign 
    • Is it possible to share the original InDesign file ?

    Thanks,

    Harshpreet

13. Interface issues

    When is Adobe going to upgrade this badly designed and built piece of rubbish?
    The page takes over a minute to load properly before I can do anything. The interface is slow and clunky (maybe implement drag and drop?). It feels like I'm taking a great leap backwards to 1993.
    Come on Adobe, you're better than this

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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14. eine weitere Nutzung für PC fehlt

    Guten Tag, ich benötige noch eine weitere Lizenz für meinen Mitarbeiter. Ist das möglich ?
    Mit freundlichen Grüßen
    Kerstin Obladen

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15. Product gotten worse over time

    This whole "pay per Adobe feature" that used to exist for free in previous versions really sucks. I'm disappointed in your product and will not be purchasing anything, instead it will just cost me effort to find free workarounds onine

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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16. Slow response for Signors approvers

    Receiver of E-sign request is experience errors ("Network Error") and perceived slowness in switching to Management screen after signing documents and loading documents.
    I understand there may be issues with Firewall and other security applications in place that could limit throughput, but Esign is an important service for enterprises and would hope some promotion to white-list appropriate websites providing this service would be communicated.

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Under review  ·  AdminWanda (Admin, Adobe) responded

    Hi,

    Thanks for your feedback. We'll look into this.

    Adobe Sign Team

17. Ignored

    Suggestions to fix the problem are always ignored by the team both online and by phone.

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18. good

    Gute Software !

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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19. Adobe Scan Desktop App

    Offer a free desktop-app which directly loads the scanned documents in the destined folder.

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    0 comments  ·  Upload and Organize files  ·  Edit…  ·  Delete…  ·  Admin →
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20. not helpful at all, a waste of my time

    I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Geoffrey,

    
    

    Thanks for reaching out. You can review and deactivate activated device list for your account. Go to https://account.adobe.com/activated-devices and login with same user with which you login on acrobat.adobe.com

    
    

    Regards,

    Shweta