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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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Feedback for Document Cloud Web

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6352 results found

  1. HATE HATE HATE THIS VERSION

    HATE THE NEW ESIGNATURE REQUESTS!!! this section has changed and I cannot work out how to add additional documents to this like the old version used to be able to do. Also where do I add comments and document titles. I really don't like this new format and the 'instructions' and videos are vague and inadequate. Very frustrating!!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Gregan, 

    We are sorry you are having trouble with this update. Could you provide more information about this issues? For example, the steps you do in Acrobat web before encountering this issues, if is with a specific file or anything you deem important will be helpful for us.

    Thanks,

    Sign in Acrobat Web Team

  2. Feedback

    Hola! Quede enamorada de los diseño 😍 y lo mejor de todo es que captaste mi idea súper bien realmente estoy impresionada y muy contenta

    Primer diseño: me gustaría hacer un cambio de color en el tono rojo me encantaría que la bolsita fuese mas barbie rosita claro, ame el anaranjado. Me parece perfecto el diseño solo que cambiaria ese color y no sabría si afectara con el color de atrás. Esperó haberme explicado bien 🤭

    Segundo diseño: Mi favorito! El tono rosa me gustaría mas suave al igual que el anaranjado para mi esta algo fuerte y no puedo…

    1 vote

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  3. E-sign glitches

    Cannot get E-signature docs to load, continues to error.

    1 vote

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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Verrill,

    We are sorry you are experiencing this issue. Could you provide more details about it? For example, the steps you use to trigger this issue, if it happens with a specific file or anything you deem important will be helpful for us.

    Thanks,

    Sign in Acrobat Web Team

  4. New E-Sign removed Features

    Functionality for E-Sign features have seemed to disappear. Half the time I get forced into legacy view, honestly I would prefer to have the option to switch.

    Adobe Acrobat's web interface is very buggy. Most of the time I cannot open or edit files without follow a very specific flow. For example, If I click on a Bulk send agreement draft in Recents and choose to edit it, it freezes. I have to go through the E-sign menu or create an all new bulk send most of the time.

    1 vote

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    0 comments  ·  Send for Signature  ·  Admin →
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    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Peter,

    We are happy to inform you that the issue that cause you problems for Send in bulk have been investigated and fixed. Please let us know if you continue to face this issue or you encounter any new ones.

    Thanks,

    Sign in Acrobat Web Team

  5. Ughhhhhhhhhh Stop It Stop Charging me

    WTF!!!!!! You charge me 21.99 per month and then serve me a Free Trial as a landing pqge???

    Summary

    Adobe, Inc.
    September 15, 2023·Automatic Payment
    − $21.24
    Paid with
    PayPal Credit$21.24
    on September 15, 2023
    Manage Adobe, Inc. payments
    Transaction ID
    8UU38585PR7344026
    Seller info
    Adobe, Inc.
    800-833-6687
    Invoice ID
    BL2553094590
    Purchase details
    APCC,ALL,MLP,DRI01,MUN,001,N/A
    Item #30000066
    $19.99
    Tax
    $1.25
    Total
    $21.24
    Print details
    Need help?
    If there's a problem, make sure to contact the seller through PayPal by March 13, 2024. You may be eligible for purchase protection
    Report a problem

    1 vote

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  6. Show My Account Services

    Why won't you exclusively show me the services that are included in my plan?
    I click on "Access Services" from my account and I often click on something that is listed under "My Services" that requires me to upgrade my account to use it.
    Don't show me something that requires an upgrade! Show me what is included in my package!

    1 vote

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  7. Onedrive Saving error

    I edit files on online by connecting OneDrive. However, when I edit the file first time, it is saved automatically and works properly, but after the first edit(hightlight, etc) the following error message occurs and the document cannot be saved.
    'Cannot read property 'code' of undefined'. I wonder this is a recent error, because I have used Adobe Acrobat in this way without a trouble since now. Thanks for your help!

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi 김동현 / 전문연구요원 / 지능정보융합학과,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.

    Best regards,

    Amit Gupta.

  8. Ik kan de apps niet gebruiken want ze werken niet!

    Hei spijt mij vreselijk maar de apps werken niet!

    1 vote

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  9. spacing and font edit window is gone in acrobat pro!

    my window for font choices and spacing has disappeared! how do i edit fonts and spacing now?

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  10. Awful

    Your product does not open on my desk top. Completely worthless. Now I have to close my account. Don't you dare bill me.

    1 vote

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  11. Error while editing shared file

    There is a problem with the editing of the shared files. When you try to post a comment it doesn't go through.

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Elizabet,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing when using Acrobat Web? Did the tab remain inactive for an extended period while the document was open? Additionally, when posting the comment, did the UI display any errors on the screen?

    Your input will greatly assist us in promptly resolving the issue you are experiencing.

    Regards,

    Amit.

  12. Text editing not working well

    When I am editing this PDF the sidebar where is shows font format, size, bold, etc does not come up. Could not figure out where to find it.

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  13. New version is close to unusable

    You should immediately fire anyone and everyone who thought this new version of Acrobat was even remotely usable. Everyone at our company hates it. This is the first time in years that I am actually looking for a product other than Adobe.

    1 vote

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    Need Info  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Staci Flury,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  14. Comprimir

    Comprimir

    1 vote

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  15. Das ist äusserst Bescheiden für zusätzliche monatliche Kosten

    Wieso muss online mit Latenzen kämpfen und kann meine Anwendungen nicht auf dem PC nutzen?
    Wieso habe ich Einschränkungen in der Onlineversion? Auf dem PC kann ich milimetergenau das Blatt ausfüllen - Online habe ich 0 Kontrolle und nur noch 3 Einstellungen ....

    1 vote

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  16. Complaint

    This sucks - I liked having an app on my desktop that I could click on and go to my Adobe account and make a pdf - now it is on my favorites dropdown menu - it sucks

    1 vote

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  17. Ayıkladığım sayfalardan pdf oluşturamıyorum.

    Ayıkladığım sayfalardan pdf oluşturmaya çalışıyorum bir türlü olmuyor.

    1 vote

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  18. yOU GUYS SUCK PART 2

    MAKE IT NOT UESLESS. MY PARTNER SENDS ME A FILE, I GET MESSAGE "FILE NOT AVAILABLE" BRUTAL BRUTAL. WHY DO YOU GUYS HAVE TO MAKE IT SO BLOODY COMPLICATED. UNREAL. ADOBE IS SO USELESS.

    1 vote

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  19. D is read as O

    Some of the letter are read & print wrong like,
    capital D as capital O

    1 vote

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  20. partie avant m'abonner

    bonsoir,
    si je veux compresser un PDF gratuitement, je ne veux pas m'abonner à quoique ce soit et encore moins payer un abonnement !
    cordialement

    1 vote

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