4512 results found
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BAD CUSTOMER SERVICE
BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE
1 vote -
Want to delete e-mail addresses Adobe stores
Need to be able to delete e-mail addresses of recipients as we wish. How do I do this?
This is a privacy matter, and it mean lead us to use an out of date address.
1 voteHi Curt,
We appreciate that you reach out to us and we are glad to help. In order to clear recipient email suggestion, please follow below steps:
1. Log in to Acrobat Web
2. On the Home page, click on the User profile icon button on the top right corner of the screen
3. Click on Settings
4. On the Auto-Suggestions option, click on the Clear Suggestions button
5. This will open a confirmation modal, click on Clear all button
By doing this, the recipient email suggestions will be cleared out completely
Please feel free to reach out again if you have any further questions.
Thanks,
Sign in Acrobat Web Team
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ADOBE SIGN DOES NOT WORK 9 TIMES OUT OF 10 SINCE RECENT UPDATES
Adobe sign literally just does not work half the time now. It's useless and our company is going to change to another service instead as a result. All of your recent updates have caused a myriad of bugs and none of them have been addressed despite giving feedback multiple times. Maybe it would be smart to focus on ensuring that your core services continue to work as intended instead of offering me AI tools that I don't want or need and are frankly useless when your base services don't work anyway.
1 voteHello,
We are sorry that you are experiencing problems with our application. Could you please provide more information on these? This will help us address them as soon as possible.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you,
Sign in Acrobat Web Team
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Irreführung! Nix ist umsonst
Irreführung hoch 10!
Überall bei Google und beim öffnen der Seite wird "kostenfrei" beworben. Nach 2s nach öffnen der Seite öffnet sich das Bezahlfenster mit utopischen Abofallen...sorry Adobe ist für immer für mich gestorben...1 vote -
Sign in parallel
Would love for the sign in parallel option to come back!
1 voteHi Bethany,
We really appreciate your feedback and are working hard to improve the app with recurring updates. However, it is important to mention that parallel signing is available in the most recent version of the application. To enable this feature, you can use the following instructions:
1. Start Request E-Signature workflow with any valid file
2. On Add Recipient modal, uncheck the "Recipients must sign in order" checkbox. This will enable Parallel signing
Please let us know if you have any further questions or comments regarding this or any other feature of our app.
Thanks,
Sign in Acrobat Web Team
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epub
I am a 60 y.o. human, my eyesigh is deteriorating and it impossible to for me to read a pdf or word from in my phone and when I have to read the part that says that I read it. Every pdf and word for I have to conver to epub in order to read.
I do not get it why you keep insisting on the pdf format.1 vote -
VERY FRUSTRATING EXPERIENCE
I just signed a document and clicked on the "you can download..." Instead of the document, I am redirected to your "Hi Nora" page. VERY FRUSTRATING EXPERIENCE... This never happened to me with the other platforms that offer similar services such as DOCUSIGN... Hope you will be able to fix this asap.
1 vote -
Stop app hanging! PLEASE!
PLEASE stop Acrobat PRO DC and PhotoShop from hanging everytime I launch the programs. This never happened earlier. Now I have to launch, quit (before it hangs) and repeat several times (like a warm up) before I use either app.
1 vote -
Bitte um voherige Version
Ich möchte die alte Version zurück, die neue funktioniert nicht, Mann kann nicht kopieren usw. Es kann zwar laut Angabe auf die vorige Version umgestellt werden , das habe ich schon x-mal versucht, funktioniert nicht. Bitte auf vorige Version zurücksetzen
1 vote -
marcador de página
Aquela opção de marcar a página não aparece nessa versão. Ela é muito importante quando estamos lendo e estudando em dispositivos diferentes
1 vote -
Bookmarks scrollbar does not appear
The scrollbar in the bookmarks panel is not appearing in a very long, well bookmarked document.
1 vote -
missing letters in filled up form through E-sign
Hi, why is it that every time I save the PDF file I E-signed, some of the info I input in the document have missing 1 or 2 letters? I already finished filling up a form but I can't make use of it because of the missing letters in some details.
1 vote -
Sorely lacking personal options
Looking for an alternative. This software has become impossible to use.
1 vote -
unauthorized signature added to an unknown document
yesterday I opened an e mail from pascao, a document poped up, automaticaly signed with my acrobat account, then disappeared. I cant seem to find the document anywhere and I dont know what my signature was added to. I didnt have a chance to review the document prior to my signarue being added, that being said, it was probably something I would not have signed. Im concerned about this, I should at least be able to find the document in my account somewhere, but I cant..
1 vote -
Shared doc to whom?
In Adobe Acrobat, why are certain documents indicated that these documents are shared, although I have never allowed that. Furthermore I cannot see or retrieve with whom I am sharing these documents? Please advise, thx.
1 voteHey Jerry,
Thanks for providing your feedback. We'll be checking this issue at our end.
Regards
Mayank Sharma
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AI Assitant
Ai Assistant was a big reason I upgraded. I wasn't expecting that the AI could only analyze 120 pages, but was glad to see that I can extract 120 pages into separate files and have the assistant function. It seems slow at first to start but after the initial start it is relatively quick with responses. When will it be able to analyze larger PDFs?
1 vote -
TERRIBLE Customer support- Causedmetocancel
I spoke to at least 10 different customer service reps on Adobe. All were incredibly unknowledgeable. Because of this, you have lost my business and probably 10-fold more because I will absolutely be sharing my terrible experience with you all with all of my business partners. Good luck and goodbye
1 vote -
User-friendly features for beginners
1) Unable to save a copy of the form with another name and protect the original.
2) Unable to undo a change. No arrow to undo.Your software needs to be user-friendly.
Undo.
Features to protect original form.1 vote -
Adobe not opening
I cannot open some of the Adobe files I have been working on. rebooted several times. no change. checked for updates and when I try to do it I get this error page. I cannot figure out why it's not working and I pay for this service every month. :( Please help!
1 vote -
Adobe is useless on my laptop. Can't re-install without paying more money. Now what am I going to do???????????????????????????????
I uninstalled adobe on my laptop thinking I can re-install it because all functions stopped. Now I can't do that. Your brainless robot is useless and needs to be removed. I don't want to spend more money and I'm being forced to!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote
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