4526 results found
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Unhappy with changes
Am disappointed with the new changes. I can no longer fill/sign multiple files at once and the combine file gives an error "could not organize"
1 voteHi Jamie,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example the file you use or the steps you do to encounter this issue.
Thanks,
Sign in Acrobat Web
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Email Address of Recipients of Publicly Shared File Revealed
This file is showing the external names and email addresses of potential applicants. Not sure if this is an intended behavior, but since this is supposedly a publicly facing link, its a little strange that users who gain access automatically have their names and email address associated with and accessible by other users.
1 voteHey Gary,
Thanks for your feedback. We'll discuss this internally with the team and get back to you.
Regards
Mayank Sharma
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Automatic Field Detection Issue
Please, please, please, please turn off automatic field detection. It's ruining documents pre-prepared to send out for signature. The auto field detection is covering information already populated on the form and, in some cases, erases the information. This causes the client to have to sign multiple times or I have to print the form after signature to fill in the erased information. HELP
1 voteHi Damon,
We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it? For example the file you use or the steps you do to encounter this issue.
Thanks,
Sign in Acrobat Web
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Bad product
******** doesn’t even ******* work and I pay for this trash *** *. * Adobe.
1 voteHello Edward,
We are sorry you are having trouble with this feature. Could you provide more information about this issue?
Thanks,
Sign in Acrobat Web Team
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Aprire file
PER CARICARE UN DOCUMENTO IN ACROBAT HOME perchè DEVO METTERE LA PASS
ADOBE di Verifica ?1 vote -
1 vote
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slow to edit and upload files
THIS IS EXTREMELY SLOW
I am trying to upload a file and it's been stucj on uploading for 10 mins with a message " thanks for your patience"1 vote -
REply in my email ASAP
I Don't need Cloud storage .How we can down load all file in our computer Download?? How we can change this, we are not able to use Adobe IF we sign out..
1 vote -
issue with highlighting
Recently Microsoft has been first converting all pdfs to their version of PDFs in Windows. I set up the default to only use Adobe and now I can't highlight because the cursor is paragraphs long. Is there away to format the text or highlighter? It is rendering the PDFs for me as useless.
1 vote -
New Acrobat Layout
New Adobe Acrobat interface is bringing me to tears.
1 voteHello Kristine,
We are sorry you are having trouble with the new experience. Could you provide more information about what is causing you issues? This will help us to improve your experience.
Thanks,
Sign in Acrobat Web
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E-signature not working properly
When using a fillable form and requesting an e-signature with the new update, it removes some of my fillable boxes and when it gets sent out it is sent out in a different format then what I had it in.
1 voteHi Rebekah,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Rendering not correct
Vector graphics seem not to be rendered the same in the online version as in the desktop version.
1 voteHi Stefan Signer,
Thanks for reaching out to us. Are you observing this for all files or certain specific files? If possible, please share the document with us to investigate further.
Regards,
Acrobat Web team
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Make the whole or complete file available for download
While downloading the file I am getting only the front page but the whole file.
1 vote -
features are missing
I use features from the classic version such as file attachment, that are not currently available on this version. On the new version we cannot cc a person until the end of the process, but on the classic version we can cc someone at the beginning. We lose the ability to cc someone immediately upon switching from the new to classic. Can the cc option be available to us at the beginning of the process on the new version?
I'm also having issues with the signature lines getting moved to a different location on the form after it is signed…
1 voteHi Kathy,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Thanks,
Sign in Acrobat Web Team
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Everything regressed
This version of Adobe E-Sign sucks. How do I go back to the old version where things just worked?
Adobe now balloons up files and then limits the amount for Adobe E-sign. It used to just work. I would question anyone's sanity if they recommended this iteration of Adobe.
1 voteHello James,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Customer service is very disappointing!!!
Very dissapointed with this service and their customer service!!! i will give it a -0. We are a busy company and i contacted to ask for help while also working, i've vbeen oput on hold and waited more than 15 minutes, but when i had to let them wait for an emergency they quickly closed the chat not even helping me resolve the issue!! i will not recommend this service to anyone!
1 vote -
Product is Frustrating
I use this tool to create and edit PDFs and collect e-signatures using "Create Web Form" and "Request E-Signatures." Adobe seems to get more complicated and more difficult to use. A few specific complaints:
(1) stop with all the interruptions about your new features. I don't want to take tours and learn about new features. I don’t need to learn how to edit a PDF. I don’t want to watch videos about Adobe. I have work to do and you're getting in my way.
(2) I pay for this, it's buggy, it crashes. I just had to uninstall and re-install…1 voteHi Tim,
We are sorry you are experiencing trouble with this feature and are triaging your issue and are gathering more information to understand the problem better. We appreciate your interest in helping us improve our product.
Thanks,
Sign in Acrobat Web Team
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Adobe Pro links don't work
I am subscribed to Adobe pro but I cannot edit a booklet and see the hyperlinks neither via iPad nor in safari, chrome or firefox. I only can add text or pages. When I added text, it changed my previous hyperlinks and moved them so the hyperlinks do not correspond to the right pages. The icon hyperlink does not appear anymore in editing. It is very frustrating. It also asks to constantly refresh the page. I susbcribed to Pro because of the editing but if I cannot edit anymore I will cancel my susbription.
1 vote -
Request "Invert Page Order" feature
I would like an option to invert the order of pages for an entire document with a single action, i.e., in a 20 page document I could click on one thing to make page 1 become page 20, page 2 becomes page 19, page 3 becomes page 18, and so on. The only way I see to do this currently is to drag and drop every single page with the "Reorder" feature.
1 vote -
Throttled on number of e-signatures I can send
Being throttled on the number of e-signature files I can send is frustrating. If you would just tell me what it would cost to increase that limit for just two months, that would be super helpful. I'm sending out about 750 files for e-signatures, only until June. Help!!
1 vote
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