4551 results found

1. Document Cloud share file bug

   Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files (not all PDFs) into a single link to share. Please return this functionality.

   Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files… more

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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2. Something went wrong. Please try again later.

   I am getting an error message of "Something went wrong. Please try again later", on documents that I had previous access to.

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3. Add 'Replace Text' function please!

   Could you PLEASE add the 'replace text' function here like you have in the desktop version of Acrobat? We like using this for shared reviews, and had implemented this after I found the Import PDF Comments function in InDesign. Now, I can only click 'Accept' on the text they have used the 'Strikethrough' options to auto-delete the text for me, and unless I go back to having my reviewers edit in the desktop version, I cannot click 'Accept' on any comment to replace existing text with new text. Please fix!!

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4. Exporting pdf to .doc returns garbage

   I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.

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   0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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5. Presentation

   There is something wrong with your server!

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   3 votes

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   0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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6. new doc cloud interface is awful

   The new Document Cloud interface is terrible. the old interface was intuitive. The created links are long and needlessly complicated.

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   0 comments  ·  Share files  ·  Delete…  ·  Admin →
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7. Update

   Latest update is terrible. Horrible user experience. The sheared files don't get delivered to addresses.

   3 votes

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8. Won't convert - please reefund

   This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
   jpokorney@letip.com

   3 votes

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   0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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9. change of mobile number

   Hi,

   I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.

   My registered ID with you is : jtghosh@rediffmail.com

   Thanking you,

   Dr Tamojit Ghosh
   UAE

   3 votes

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10. Customizing of DocumentCloud-Landingpage

    In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.

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11. Files Sync with a PC folder or a Google Drive Folder

    Please add a feature that allow us to sync the cloud files with a folder in the PC. So that when I scan a document with my mobile phone I will find it in my PC folder. same as Google Drive and oneDrive are doing. Or to let the files to be Sync automatically with a Google drive folder.

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    0 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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12. ERROR

    Fix this error:
    Something went wrong. Please try again later.
    I can't access documents

    3 votes

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    0 comments  ·  View PDF files  ·  Delete…  ·  Admin →
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13. Bad product

    I bought this product just to make PDF files to Docx. This is even worse than the PDF. If I could, i would return this product and wouldn't suggest it to anyone.

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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14. Viewing Document Cloud folder from Adobe Scan APP

    Hi, I want to know if it´s possible to see the folders created into http://documentcloud.adobe.com/AdobeScan/ from the Adobe Scan APP for iphone. (I can see the docs in the path directory (/adobeScan) but can´t see the folders I created into its folder. Thanks!

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    0 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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15. Combine files is not working Please notify me when it is fixed

    The Combine Files is not working. I keep getting Error messages "Conversion Failed"

    3 votes

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    1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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16. Edit PDF

    Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    It looks like you posted this feedback from Document Cloud on the web. To edit a PDF file, you’ll need to download Acrobat which you can do from here – https://documentcloud.adobe.com/link/appcenter/.

    Let us know if you still have questions.

17. Organize pages not working

    I have attempted five times to combine three files, delete the duplicate pages and organize the remaining only to have the document erase all of my work and choose random pages to keep after pressing 'Organize'.

    3 votes

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    2 comments  ·  Organize Pages  ·  Delete…  ·  Admin →
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18. I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word. I therefore want to be im

    I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word.
    I therefore want to be imbursed the amount I transferred, NOK 240,00.

    Regards,
    Rune Smaaland
    E-mail: runesmaaland@icloud.com
    Phone: +47 91764846

    3 votes

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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19. Restoring Previous Versions

    how i can Restoring Previous Versions of pdf file on the document cloud

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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20. Not loading

    Adobe sign is not loading. I click "send for signature" and get the "Loading Adobe Sign.." along with the loading wheel that never stops.

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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