634 results found
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Creative cloud - turn it off
Make it easier to TURN OFF the CC connection. I have a paid annual subscription; I want Acrobat on my computer, so I can use it on my computer, and save files QUICKLY on my computer. After 1 month I am so sick of CC churning away in the background and trying to load files or my license through often-weak wifi.
2 votes -
Quiero saber
Porque son esos Doritos de Barbra.
1 vote -
Creative Cloud-Free Adobe Software
Please let those of us who prefer it to simply use Adobe software like any other. No creative cloud, no membership, no password. I just want to read and edit pdf files. It's software. Let me just use it. As it is I have lots of pdf files and I'll go along. But as soon as there's an alternative, I'll bold from Adobe and never come back. Unless I can again just use the software like before.
1 vote -
Cost is prohibitive
There should be some sort of discount for either long time users of your regular Adobe Acrobat or those who use more than one Adobe product (like I also have Adobe Scan). OR...consider those of us on disability, social security or fixed incomes. You have one of the highest monthly membership rates and I am wondering how long I can continue to put out all these fees to Adobe every month. We need a financial break. At least SOME of us do, on a case-by-case basis. What with EVERYONE charging anything from $2.99 a month to $17.99 for full blown…
6 votes -
Acrobat DC keeps asking me to sign in
I am a long-time subscriber to the full Creative Cloud. Recently Acrobat DC asks me to sign in every time I open a PDF (when it is not already running) even though I am signed in to my Creative Cloud account and using one or more applications.
After I sign in successfully, in the upper right corner it still says, "Sign In."
I've tried all the troubleshooting steps on the support page. Nothing works.
This is very annoying to say the least.
2 votes -
Strange icon for Reader DC and Fill and Sign failures
The Reader DC icon on my Mac changed to this and now the "Fill & Sign" feature constantly crashes. This happened after the last DC update which shows this:
Architecture: x86_64
Build: 19.21.20047.353337
AGM: 4.30.91
CoolType: 5.14.5
JP2K: 1.2.2.44610See the attached file for the icon that appears.
Do you think the two items (strange icon and constant crashing) could be related? I have to use the Adobe Uninstaller to remove DC to clean it out completely, then reinstall DC. It will work for one or two documents, then returns to continuous crashing, whereupon I have to uninstall and reinstall.…
1 vote -
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
3 votes -
Recover FRL license from hard drive that has failed/crashed
The license recover process using the licensing toolkit for computers that have a healthy hard drive works great. However, anticipating the need to recover a license from a computer where the HD has failed/crashed and the HD can not be accessed to run licensing toolkit .exe to recover license.
Anticipating the need to recover a license from a failed/"crashed" HD and would like to know procedure for this. Maybe it license count needs to be manually adjusted on the Admin Console by Adobe Tech Support???? Just want to prepared to address this situation.
Thanks!
1 vote -
Chage your strategy and gimic
Very hard to work with, not intuitive at all, worst design, change the team, I am giving up and go to other product.
3 votes -
Adobe DC does not open in MacOS 13.15 Catalina beta
Recently upgraded too new beta and now Acrobat DC will not open or uninstall.
3 votes -
Installation problem: IMSLib not found. Acrobat services will not work.
Error message continues: your application install seems to be damaged. Please reinstall the application.
When I visit the page to reinstall the app, the only option is to "subscribe." I don't wish to subscribe. I just need to fix the installation of Acrobat I have.
I have Acrobat Pro DC and it's currently updated.
Acrobat Pro DC Build: 19.12.20034.328841.
I'm on MacOS 10.14.4.
I don't wish to replace my full version with a trial version, and then have to subscribe. I just want my current version to work correctly.
Does anyone have any ideas, please?
Thank you.1 vote -
Acrobat Reader DC will not install on MacBook Pro OS Mojave 10.14.6
Installer stalls at about 66% during "running package scripts."
I tried running acrobat cleaner but it reported no acrobat products installed (which should be the case). I don't have any other Adobe products on this late 2013 computer.
1 vote -
Adobe Acrobat Incorrectly Keeps Asking to Sign Out
Acrobat under creative cloud keeps asking me to sign-in and then shows me the form to sign out of other devices. (See Screenshot).
I am running Acrobat Pro on a machine called JeffDesk3. It doesn't seem to understand that JeffDesk3 on the licensing database is the same one I am running Acrobat on (this device).
When I run Acrobat it will show the sign out of screen listing this device, JeffDesk4 and JeffDesk3. Since I am running on JeffDesk3 it should not be doing this.
I can sign out of JeffDesk3, it will then move the license to JeffDesk3, but…
1 vote -
Logging of users
We have been seriously facing trouble since there is no available method to log/ trace users with Adobe products in order to determine whether they are actually using the product assigned to them, whether they need checking from their last log in time. This brings forth a lot of misuse of licenses and malpractice of assigned licenses remainig unused due to the unavailability of such feature.
This becomes specially difficult when its an Enterprise account and there are thousands of users to be managed.Please add-in a feature soon where the admin, depending on access control, can check for users'…
6 votes -
Retail pack resale
I have retail version of Acrobat X standard, why have you asked ebay to take down my listing? It is not counterfeit or OEM?????? WHYYYYYY!!!!!!!!!!!!!!!!!!!!!
1 vote -
Adobe Admin Console: additional fields on User Accounts
I've seen suggestions for additional features/customization in the Admin Console. I need a field on User records where I can set the office to which a user is assigned.
I need the ability to edit that field because staff are re-assigned and the license cost needs to follow them. Tech Support tells me only the end-user can request changes. My accounting department argues that "administrator" must change that, otherwise staff have the ability to allocate cost to some other group without permission.
The value in the downloaded csv file would support audits by my agency accounting department. Also, that field…
5 votes -
More than 2 computers required when setting up new replacement computers , suggest a two week period to allow time to setup new computers
temp two week licence for more than two computers, to allow setup of new laptops. Need to carry on using existing laptops whilst the new computers are in transition.
1 vote -
Full-function Surface Pen/Digital Stylus input and options
Basically, make it easier to use Surface Pens and digital stylus with Acrobat Pro. Look at Drawboard PDF, a $10 purchase with lifetime updates. It is 100x more feature-rich for using pen input/stylus input. Please add this into Acrobat so I don't have to switch between PDF programs constantly. Also, for goodness sake, fix the Erase feature. It literally takes a scrubbing to get rid of a stray line while using a pen in Acrobat. Make it like every other program in the world -- when I erase one part of a pen stroke, the whole pen stroke gets erased.…
20 votes -
Acrobat Reader DC New Update Screwed my Monitor
Automatic update today changed my monitor background from blue to green, and not in a good way. I'm using Win 10. The picture went from HD to the worst screen I've ever seen. It looks lined or ridged like corduroy fabric. It has the same effect on all my programs.
2 votes -
Eliminate Startup Login Lag
I have a monthly subscription for Acrobat Professional several of my computers at my business. I have the creative cloud software installed on my system and ir is open and running. Whenever I launch a pdf document when Acrobat is closed, the program opens then freezes for 15 seconds or so while I think the stupid thing is retrieving my subscription for the 1000th today. I don't care about your piracy concerns. I do care that you are wasting my time multiple times per day by having your program freeze for a ******** reason. You should make the program operate…
3 votes
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