194 results found
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PDFMaker mixing up a font's GID and CID, causing garbled output
I would like to report an issue on Adobe Acrobat DC. I don't own any Adobe Acrobat DC application license (my apology), so I am unable to verify it myself. The issue is reported from a user of an open source typeface I authored, and from my investigation I believe this is related to the Adobe Acrobat application, or specifically, the PDFMaker. So I would like to bring this to your attention.
The typeface I work with is called Chiron Hei HK (https://github.com/chiron-fonts/chiron-hei-hk). It is derived from Source Han Sans, an open source typeface from your company. The…
1 vote -
Acrobat cannot output to JPEG to a OneDrive folder
Hi. I have found a bug. If I try to output a jpeg from acrobat to a folder in Onedrive. It fails to do so. It goes through the motion like its done it but there is nothing in the folder. If I output elsewhere it works as expected
Windows 11.
Core i7 11700k
32gigs ram
All ssd
RTX 30802 votes -
After I export a pdf as images and combine the files, I'm not allowed to save the combined file.
After exporting a pdf as images and combining the files. It won't save the combined file. When I hit "save" and choose a location it doesn't save and the save icon stays lit. This only happens with images I export from Acrobat. I can combined PDFs perfectly fine. I have Windows 11
5 votes -
Selected export not available on browser
On the browser, one cant select and export part of pdf. Whole pdf is required to be exported. This is just such a wasted effort. First you export whole file and then search for selected text. Can easily be avoided by enabling selected export.
1 vote -
Acrobat fails on exporting ligatures to Microsoft Word
When exporting PDFs to Microsoft Word, Adobe Acrobat fails on exporting ligatures correctly. (See screenshot attached)
Please fix.
1 vote -
Missing kana when combining HTML files to PDF (encoding and/or font error?)
Summary: Combining Japanese HTML documents. Many (not all) are missing hiragana and katakana when combined. Appear to be displayed as Chinese.
Sample files attached:
1317553.htm -- displayed properly
1317556.htm -- not displayed properly (no kana, Chinese font?)Possible issue:
Despite proper encoding of HTML documents, output is in a Chinese font (which likely has no kana support). This suggests that Acrobat is misreading HTML encoding. In 2022.System: MacOS 12.4 / Acrobat DC
1 vote -
Auto-refresh adobe pdf file log in open Acrobat DC whenever a pdf file is created in another application.
Having exported a file to pdf from e.g. Safari and I want to work immediately on the pdf from acrobat dc which I already had open I have to close acrobat dc first and reopen it to be able to see the pdf file just exported in the pdf (creative cloud) file log. I would like to see the just exported file as the most recent file in that log without having to close and reopen
1 vote -
Font glitch in combined pdfs
When combining multiple pdf documents, it's been found that if those documents were batch-converted from docx to pdf through Windows Explorer right-click 'Convert to PDF' option, combined as sub-sections/parts/chapters, then combined together again to generate a complete document, that the final compiled pdf document will generate numerous font glitches in specific font types.
While the first-stage pdf conversions & combine-as-pdf (step-1&2) appear normal, when the resulting pdfs are combined into a single pdf file (step-3), the font glitches occur. This may manifest of dropped letters, unexplained spacing, odd formatting, or otherwise unintelligible text. We noticed this in our section headers…
1 vote -
Convert pdf to a EDI (835) file
Working in the medical field, it would be extremely helpful if I could convert a pdf to an EDI file. This would allow me to upload the file into the EMR system and auto post payments.
18 votes -
Export just a particular page as a PNG file
In the Acrobat export dialogue (File > Export to) I'd like to be able to export just a single page as e.g. a PNG file. When adding PDFs to websites we often need to create an image of the front page to use as a button or link to download the PDF. Currently we have to export the whole document and then delete the pages we don't need. A simple 'select page to export' would do.
2 votes -
White text not exporting into word document
When exporting from PDF to word, I lose all the white text on a white background which we use as anchors for our docusign process. Is there a way to keep the white text on export?
2 votes -
Missing characters when using Save as Other> Reduced Size PDF... function
When using the Save As Other> Reduced Size PDF... function available in Acrobat Pro, I have discovered that in the automated optimization process, Acrobat is removing random characters throughout the text. I am only experiencing this issue using that function specifically. I do NOT experience the missing characters when I use the Save As Other> Optimized PDF... function. I am on the most Up-to-Date version of Acrobat Pro (v 22.0). There is no pattern that I can trace to which characters go missing in this process. They are typically different letters that go missing, they are not on any specific…
2 votes -
Export jpeg to multi-user network drive not working
Exporting a PDF to JPEG in Acrobat Pro DC 21.011.20039 to multi-user network drives does not work. The files immediately get deleted upon exporting. Local drives or single-user network drives work fine. Two of our users are experiencing this behaviour with different PDF-files, so it's not only one specific file.
Our OS is Win10 1909 (Build 18363.2094)
We verified it is not an issue with their authorization on the network drive and we unsuccessfully tried the "Repair installation"-feature of Acrobat.
The only solution we found is setting the compatibility mode of Acrobat.exe to "Windows XP (Service Pack 2)", but that…
3 votes -
Confirmation Pop-up Before Exportation/Deletion
Offer the option to have pop-up/warning or confirmation before possible deletion of files. Specially, upon exporting, but at all times.
A way of double-checking the request is correct. This program is used for important information that many do not want to lose.2 votes -
Save As... a PDF with a range of pages.
I would like the ability to Save As... a range of pages instead of the whole PDF. For Example. What I mean by range of pages is Page 20 to 40 in a 100 page PDF.
1 vote -
[Bug] Exporting a file to Word from the "Edit PDF" tab creates locked text boxes
A team member needed to edit a PDF so he selected the Edit tool and made his edits. While still in "Edit mode" he selected the "Export PDF" tool and exported the file to Word. He then shared his file with others for review & translation. Problem was, the above steps created a Word doc with "locked" text boxes, meaning all the content (headers, body text, bullets, etc.) were in text boxes that could not be resized, ultimately resulting in jumbled content on any given page.
We were able to identify the cause of the problem only after a considerable…
2 votes -
Cannot extract the embedded font "[...] Rubik-Light". Some characters may not display or print correctly.
Dear Adobe support,
There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.
Bug Description:
I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).
The important point now is the use of the font style called Rubik Light, because every single time I make use…
3 votes -
Idea for Export to alternate formats
Provide option in Export to allow a range of pages to be exported as alternate formats, e.g. JPEG files
3 votes -
I converted PDF to word using Export option but unable to convert to PDF from word again. OS is Mac.
Mac - converted PDF to word and did some changes in the file and again converted back to PDF. PDF conversion failed.
3 votes -
Random disappearance of paragraphs of text in pdf output
Pdfs created from Microsoft Word using Acrobat PDFMaker sometimes omit entire paragraphs of text. This has been happening sporadically and unpredictably since the Sept 14 update. Pdf output has become unreliable. In all but one instance among the cases detected, the paragraph that disappears is adjacent to a graphic object--either a line or an image. The missing text is not being covered up by any other object; the text is actually not present in the pdf. A few very inconvenient workarounds are available if the omission is detected: (1) Re-create the affected page by itself instead of outputting the entire…
6 votes
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