586 results found
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Remove Social Connectors from the log on screens for corporate deployments
For corporate deployments of Adobe Products, using a Federated ID, there is no reason to have social connectors for the log-in. I would like to have a way to remove these social connectors from the log-in screen, so that a user's only option is to put in their corporate email address to access their license.
1 vote -
Can't export to PDF due to error
I can't export anything to PDF format because it says "Adobe Acrobat license has either expired or not been activated. Try launching Adobe Acrobat."
I've checked and my license has not expired and is activated. I've relaunched, logged out and signed in on Adobe Acrobat and it still shows the same pop up.
It is extremely frustrating.2 votesHi
Can you try signing in and signing out again?
Thanks
Tanvi -
HKEY_CURRENT_USER Startup Run keys not removed by uninstallation of Adobe Acrobat DC
The following HKEYCURRENTUSER Startup Run keys are not removed by uninstallation of Adobe Acrobat DC:
"CCXProcess"="\"C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe\""
"Adobe Acrobat Synchronizer"="\"C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe\""1 vote -
Adobe Licensing Application hangs after login on Mac OS 10.15.2 (Catalina)
When trying to start the newest version of Adobe Acrobat 2017 for Mac OS on Catalina after logging in with the Adobe ID the Adobe Licensing Application hangs. See: https://community.adobe.com/t5/acrobat/acrobat-licensing-application-hangs-after-login-on-mac-os-10-15-catalina/td-p/10752118
The software is unusable.28 votes -
Freeze on opening Document
Acrobat suddenly began to constantly freeze after opening any document. I uninstalled it and tried to reinstall but got a 136 error. I'm on MacOS 10.15.2 "Catalina" on a MacPro (late 2013)
5 votes -
Adobe Fresco incompatible
I would like to see more computers at lower price points work with future Fresco updates. On my current system, I cannot install it. I do not have upwards of $2000 to buy one of the computers it supports. Not everyone is wealthy and i would be paying any of those computers down for at least 2 years, if not longer. But I need Acrobat for school so I can edit PDFs my professors send me. Also, a list of graphics cards with DirectX 12.1 support would be helpful. I will do without it for now, I would like see…
1 vote -
MS Installer bug
If during the installation of Acrobat DC Pro you select only the option to create PDF from Office documents, the virtual printer will not be installed.
And if you choose the creation of office documents, and, for example, in the Chrome and Firefox browsers, then the printer is installed and everything works correctly. Fix the installer, please.
1 vote -
Logs for Account creations/deletes
It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.
2 votes -
I have bought a monthly plan. Why is Adobe asking me to register the product?
I purchased a monthly plan of Acrobat DC. I was not able to install via Adobe Creative Cloud. Therefore, I downloaded the installer from the Web, and have succesfully installed Acrobat DC. I am now asked to provide a registration serial number. Where can I find this number?
1 vote -
Prevent unintended over subscription
My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective…
2 votes -
Individual Creative Cloud subscriptions should be universal to every Creative Cloud product
For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can…
2 votes -
I need to disable to free trial screen. My office purchased this and now the free trial screen keeps coming up. I don't have time for this
Don't ever subscribe for the free trial. It will never leave you alone
1 vote -
Creative Cloud-Free Adobe Software
Please let those of us who prefer it to simply use Adobe software like any other. No creative cloud, no membership, no password. I just want to read and edit pdf files. It's software. Let me just use it. As it is I have lots of pdf files and I'll go along. But as soon as there's an alternative, I'll bold from Adobe and never come back. Unless I can again just use the software like before.
1 vote -
Acrobat DC serialized deployment for remote desktop/Citrix environments
The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.
The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.
Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.
6 votes -
We purchased Acrobat DC license in China, where Adobe only provides the Simplified Chinese version of the product. However users who use En
Allow user explicitly select which language version of the product during the installation process.
1 vote -
reboot
Acrobat is an application and as such, I should not need to reboot the computer when it updates. I have lost information twice now. I will now block it from updating.
2 votes -
Make Acrobat Reader as enlighten app for WIP
We are using Windows Information Protection to protect company data and documents. Since Acrobat Reader works only in work mode and private documents are also considered as work content. It would be great if the software can be configured as enlighten app so that it can also use in personal mode.
9 votes -
User account login verification - view log
User account login verification
Across all Adobe products that require someone to login or ‘ping’ the Adobe licensing services, managed/stored by Adobe – I would like to review the log file of the user accounts who are hitting the licensing service.
With thousands of users, I need a programmatic way to verify only current and authorized users are using the licensing associated with our account. In my past, I’ve had ex-employees and keys shared and ended up paying for someone else’s use of Adobe products.
Other publishers offer this and I would like to see the same from Adobe, since…4 votes -
Strange icon for Reader DC and Fill and Sign failures
The Reader DC icon on my Mac changed to this and now the "Fill & Sign" feature constantly crashes. This happened after the last DC update which shows this:
Architecture: x86_64
Build: 19.21.20047.353337
AGM: 4.30.91
CoolType: 5.14.5
JP2K: 1.2.2.44610See the attached file for the icon that appears.
Do you think the two items (strange icon and constant crashing) could be related? I have to use the Adobe Uninstaller to remove DC to clean it out completely, then reinstall DC. It will work for one or two documents, then returns to continuous crashing, whereupon I have to uninstall and reinstall.…
1 vote -
permit installing acrobat reader on another drive than c:
automatic installation procedure on drive c:
Why not permit installation on another drive?2 votes
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