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Acrobat for Windows and Mac

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  1. The major name in Electronic Signatures has the ability to place a field that you can draw in. I would Adobe Sign to add this field type to their platform.

    We would like to use this feature as a solution for when multiple people are collaborating on a document in person and allow for people in the room to initial their approval on each line item rather than have to email the document to each user to review separately.

    6 votes

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  2. When specifying a field in a web form on Mac (Safari, Chrome, or Firefox), selecting Name then Full Name for the form property looks like it is required, but when actually using the form, the field is NOT required and in fact is gone- can't be entered. Using Text as the type and then using "Full Name" as Tooltip works.

    I've tried clearing cache/cookies, restarting the browser, on Safari, Chrome and Firefox. Only changing the field type has any effect. See screenshots.

    1 vote

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  3. I keep getting an error: The server failed to respond with a valid search result. Please try again in a few moments.

    1 vote

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  4. I am having trouble using Adobe Sign the last couple days. When logging in, it says my password is incorrect. When I refresh and try again, I am able to login.

    1 vote

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  5. Please add Australia Post's DigitalID to the list of digital signature providers. https://www.digitalid.com/

    1 vote

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  6. 3 votes

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  7. My company purchased an Acrobat Sign Enterprise package in March 2022. Since then we have applied AS to an integral business document. The document did not require setting up a Workflow but has worked successfully with Adobe Sign. As an administrator for our AS account, I can say with confidence that the main feature that attributed to the successful application of AS to this document is the option to “modify an agreement” before signed by the first signor.

    We are now exploring Adobe Sign Workflow to apply to several other business documents and create a more user-friendly platform for obtaining…

    5 votes

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  8. The signature disappears while Preforming a counter signature, if the document is already signed via Other Applications like DocuSign.

    Steps to Reproduce.
    1. Get a document signed by DocuSign.
    2. Open the document in Adobe sign-in, and then the original signature gets disappeared.

    For more info please refer to the case E-000880755

    2 votes

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  9. I would love to see refresh button to check for recently signed documents/agreements. I find the delay can be lengthily and often even require me to exit the application and reopen in order for Adobe to register a newly signed document/agreement. Most often I have to retrieve the signed document from my email after not being able to retrieve it within the Adobe PC application, due to the delay in the application recognizing the newly signed document.

    2 votes

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  10. On the “Create a New Report” page, when the “Filter by Workflow” option is selected, the list view of the workflows does not show the full workflow name.
    This makes it hard to select the correct workflow since some of our workflows have the word DEV at the very end so I know which ones are out test forms versus our live forms.
    It would also be helpful if these workflows were listed in ABC order.

    On the “Custom Workflows” page, I have a similar issue with the Workflow Title not showing enough characters.
    When you click on the workflow…

    1 vote

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  11. I have documents with sensitive information that need signature. I do not want the signed document to be sent to the receiver once it is signed because I do not want their sensitive information sitting in their email for potential hackers. Why does this take a support call to have you disable the feature from the backend? This should be a preference for the users in their account settings.

    Secondly, I still want a copy of the signed document with the audit report as the last page. Yet, once this feature is disabled, I can no longer receive a copy.…

    3 votes

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  12. When using the Adobe Sign app any new agreements which come in to the user for Signature do not automatically update to show as "Waiting for you". There is no notification counter (not sure what it's actually called) against the App either. The only was to get this information is to access the app and pull the screen down to refresh. App should automatically update and notify users of new documents

    1 vote

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  13. The e-mail confirming that the document has been e-signed should read "[file name] has been e-signed" rather than "signed and filed." I am not sure where the document is "filed" within Adobe (other than in the Document Cloud) but it would cause less confusion in the legal sector wherein we have to file documents with the court.

    1 vote

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  14. When Users are in multiple Groups a setting for one group shouldnt be overridden by another Group just because a User is in both groups.
    Example: Audit Report is attached to the aggrement when downloaded. If one group disables it and another enables it the result should depend on the Group the aggrement was assigned for.

    1 vote

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  15. Please add the ability to import a list of contacts when using the "Send in Bulk" feature. Also, more than 50x at a time would be great.

    3 votes

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  16. For webforms, please create an option to save a completed webform before it is signed by the user? This would create a copy should anything go wrong when submitting it back to us. We had a student who completed a form, signed it, then entered an incorrect email address and the form was lost and we did not receive it. There was no copy or way to retrieve it.
    Thanks.

    1 vote

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  17. When designing a workflow, I have the option to create a recipient group. I have created a recipient group that is required and not editable since the workflow users are blind to the process of the workflow.
    When the user is filling out the list of recipients, they are required to enter a name for the recipient group. Why is this required if they are not entering any of the email contact information? Please fix this in the process. It currently doesn't make sense for our users.

    5 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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  18. Adobe Sign automatically sends out Client Satisfaction Surveys with every Webform that is sent to a client. The only way to disable this feature is through the Enterprise License which is expensive. Because this item affects your business and view to clients, you should be able to disable this automated Adobe Sign Client Satisfaction Survey when a web form is sent to a client on the Standard License. Please help with this bug.

    1 vote

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  19. When you send a document for signature through AdobeSign you cannot see what fields you added (ie: signature, date, title, etc) after clicking send. It would be nice to look at unsigned documents and be able to see which fields were inserted as you can with DocuSign.

    1 vote

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  20. Please add the ability to export or simply select, copy, and paste the In Progress list in Adobe Acrobat Signature documents. We have 100's of outstanding signature documents, and it would be great to be able to export the list of outstanding documents in order to follow up with the individuals who have not yet signed.

    1 vote

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