721 results found
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tracking anonymous views on shared links
Send and track used to track anonymous views on shared links. For instance, I generate a PDF and a customer posts the link to their website, I could track the number of anonymous views and downloads. I I can no longer do that directly from Adobe, I have to log into the old cloud. The new UI in the cloud does not display this information either.
1 vote -
2 votes
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Change background screen from gray to color in Comments panel
When selecting edits in the Comments panel with the new 2019 Acrobat Pro DC, the background of an active comment is in a light gray screen. My previous versions of Acrobat Pro displayed selected comments in a light color, which made them easier to read and locate when working on a document that has hundreds/thousands of comments. This should be added as a global preference option in the Comments panel.
1 voteIn the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use.
As part of this update, we have changed the background color of the active comment as dark grey color to differentiate from other comments.
On hovering other comments, the background color of the comment changes to light grey to bring the comment in focus.However we will consider your suggestion for future updates.
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Missing mouse pointer on external display ACROBAT DC
mouse pointer missing when using external Samsung display.
cursor shows up on resolution 1920-1080 and 3840-2160.
on all other resolutions cursor disappears when acrobat is opened.
works fine on normal mac display.
it works on all resolutions when we change the system preference in MAC and increase the cursor size.MAC OS HIGH SIERRA 10.13.4
10 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Checkbox for comments on a shared review
In the Send for review there doesn't seem to be a checkbox in the dropdown only resolve. Why is this different to reviewing a normal pdf with comments? Even shift K doesn't work to add a tick. Shouldn't commenting be the same across the board in acrobat whether you are just opening a pdf or opening a shared review?
2 votesThanks for your feedback !
We have added this in our backlog, will let you know once we implement it it future.
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Ability to hide the sidebar as it makes the pdf too small to read when emailing
When emailing a pdf you can't hide the sidebar and it makes the pdf too small to read when sharing.
2 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Allow searches from a specific point
In both Pro DC and Reader, if one is searching for a term, one can't go back to the beginning and search again for that term; one has to search through the document. So if I find the 5th instance at p. 12, even if I go back to the top of the document and even I then click at the top of the document, when I next hit control f, it will search from p. 12. But sometimes I want to find, say, the first instance, or some other. Hitting previous requires me to go through all the previous…
2 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Dropdown empty default value
if i create form i need to create dropdown where is default empty value and user chose something only if he need it
1 voteBasically, a drop-down field can’t have a completely blank value (unless you set the values using a custom script).
You can add a value that’s a single space, though, or an underscore, or something like “SELECT ITEM” and set it as the default value.
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Can't add text in the fill & sign section, pls help!
I have an adobe acrobat DC, and I've tried several times to fill in a form on the app. However on the Fill & Sign tool, the Add Text function isn't turning up. How can I fix this?
6 votesFor PDFs having active form fields, only the sign option is displayed. This is AsDesigned behavior.
Regards,
Sandeep -
Brilliant idea: let users customize their interface
I don't want the forced tools on top, including Home, Tools, Document, and several of the page display icons. I'm a genius and I'll offer a brilliant idea: let users customize their own screen!
When the window isn't maximized, there's insufficient room for all the tools, and the default unwanted ones prevent the ones I need from being displayed! When the + and - zoom icons aren't shown, they're also not even listed behind the 3-bullet icon on the far right! This is obviously a bug. It's further difficult since Acrobat refuses to zoom when using Ctrl-scroll on a "high-precision"…
12 votesHi,
The zoom icons appear fine in toolbar
closing this thread.Let me know for any concerns
Thanks
Ayush -
I just need to be able to measure stuff on pdf drawings.Is there another product which does this more simply?
I am a construction estimator. I just need the ability to measure from drawings quickly. Does Adobe have another product that does this and without all the bells and whistles?
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Dynamic menu - Hit or Miss
Edit Menu > Form Options: does not always show when opening a Form PDF. In Acrobat Standard DC it is hit or miss as to if the Edit Menu show the Form Options selection.
What makes the 'dynamic menu' feature sense a pdf form?
1 voteEdit > “Form Options” > is visible (default) in following two cases -
1. A reader extended PDF is opened in Acrobat.
2. A distributed PDF.The menu option is also, available in same session for a non-Reader Extended PDF (or non-distributed) if they are opened with a Reader Extended PDF (and/or Distributed PDF).
That ways the “Edit > Form Option” stays visible until user exit Acrobat application.Please note, Edit > “Form Options” > does not appear when we are creating form from scratch because as an author he/she has the advantage of using Prepare Form Tools.
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Adobe crash
My Adobe Reader DC crashed on my Mac and I can´t close it, restart it or anything. Even I can´t restart my laptop because is still open. I am trying to log in my account, but this is also not working (still waiting for the reset password mails). I don't now how to delete the program and reinstall it.
1 voteMarking this issue as resolved as there is no response from the user.
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2 votes
Hi
We already have Adobe Acrobat DC ribbon in MS Word and MS PowerPoint on Mac with Office 365/2016 latest version.
Thanks
Tanvi -
Cannot Combine documents
I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.
I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…
1 voteThanks for confirming. Its great to know that your issue has been resolved.
Keep us posted if you face any issue.Thanks,
Mridula -
Want to selectively delete individual lines from the RECENT LIST without deleting the actual files from my HD or Document Cloud.
Want to selectively delete individual lines from the RECENT LIST without deleting the actual files from my HD or Document Cloud. As it stands now the Recent List gets so long as to be a nuisance. At least allow clearing items after a certain period of time.
3 votesPlease try the following steps after updating your Acrobat to the latest version:
1. On the recent file list, Select the individual files using the check mark on the left.
2. After the selection you’ll see the option “remove from recent” on the right, select the same. -
Always saves as a PDF Portfolio do not want this
Every time i save a combined file, it saves as a portfolio. how do i turn that off.
2 votesHi,
Please follow below steps to Turn off portfolio PDF creation while combing:
Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
Now under “Option” uncheck " Save as PDF Portfolio" and Ok.You are done, combine and get your desire result . Let us know if you face any issue.
Thanks,
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PDF-Go back to 1-click email attt send
Go back to 1-click email attt send; after recent update, we now need to click on share, then click on share as attt, then click on continue.... so many clicks for a simple task
1 voteHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Arvind
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Paper Capture Recognition service experienced an error
Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
"Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.1 voteIssue resolved at customer end.
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When I use the fill & sign feature with latest version
The older version seemed faster when I used fill & sign. Also, when I place the cursor in the field you want to fill, I used to be able to use my up and down arrows to adjust it to the field better. It seems slow and sluggish now.
1 voteHi,
We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.
Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).
Regards,
Sandeep Grover
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