11932 results found

1. Bad interaction with Adobe Community Professional

   I would like someone at Adobe to review the interaction linked below and take whatever action is necessary. I posted a sincere, respectful question, and I got a disrespectful, passive-aggressive response from a so-called Adobe Community Professional. When I called him on it, he replied, "I don't speak for Adobe." I would suggest that Adobe should make sure that's true. He certainly is not engaged in creating a helpful "community." I looked also at a number of his other interactions. Many of them have the same flavor of condescending abruptness, and don't really provide any help. If this were just another user, then there would be no complaint, but Adobe has given this guy "professional" status. Thank you for looking into it.
   https://community.adobe.com/t5/acrobat-discussions/get-shared-pdf-link-to-show-in-browser-according-to-my-quot-initial-view-quot-settings/td-p/12377047

   I would like someone at Adobe to review the interaction linked below and take whatever action is necessary. I posted a sincere, respectful question, and I got a disrespectful, passive-aggressive response from a so-called Adobe Community Professional. When I called him on it, he replied, "I don't speak for Adobe." I would suggest that Adobe should make sure that's true. He certainly is not engaged in creating a helpful "community." I looked also at a number of his other interactions. Many of them have the same flavor of condescending abruptness, and don't really provide any help. If this were just… more

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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2. aadhar based verification for esign

   Hello Team Adobe

   We would appreciate if you can integrate Aadhar based verification process before the document is esigned.
   This process will help many companies streamline their requirement with just adobe solution.
   We are looking for a solution on immediate basis and if you can integrate it using your API on Teams platform that would be really great.

   regards
   Hetal

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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3. Adobe Pro keeps deleting radio button name

   Version and system information at the bottom.

   Here's a potential bug that I found:
   1. Change a radio button name.
   2. Save and close the PDF.
   3. Reopen the PDF.
   4. Observe that the radio button name is missing.

   This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.

   Adobe Pro:
   Architecture: x86_64
   Build: 21.5.20058.441104
   AGM: 4.30.107
   CoolType: 5.14.5
   JP2K: 1.2.3.48698

   Computer:
   Model Name: MacBook Pro
   Model Identifier: MacBookPro15,1
   Processor Name: 6-Core Intel Core i9
   Processor Speed: 2.9 GHz
   Number of Processors: 1
   Total Number of Cores: 6
   L2 Cache (per Core): 256 KB
   L3 Cache: 12 MB
   Hyper-Threading Technology: Enabled
   Memory: 32 GB
   System Firmware Version: 1554.140.20.0.0 (iBridge:18.16.14759.0.1,0)

   Version and system information at the bottom.

   Here's a potential bug that I found:
   1. Change a radio button name.
   2. Save and close the PDF.
   3. Reopen the PDF.
   4. Observe that the radio button name is missing.

   This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.

   Adobe Pro:
   Architecture: x86_64
   Build: 21.5.20058.441104
   AGM: 4.30.107
   CoolType: 5.14.5
   JP2K: 1.2.3.48698

   Computer:
   Model Name: MacBook Pro
   Model Identifier: MacBookPro15,1
   Processor Name: 6-Core Intel Core i9
   Processor Speed:… more

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4. Option To Delete Original File After Splitting

   An option to delete the original file after splitting it into individual files would save time. Every time I split a PDF, I then have to go and delete the original file. On top of that, if I have split a PDF using 'top level bookmarks' Acrobat asks me if I want to save the file when closing it. So there are 2 steps that could be avoided by setting one option 'delete original file after splitting'.

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5. Can't Signin/Signout of Acrobat DC Pro

   This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure and is causing too much extra overhead of time. I belong to way too many websites for that to be the only option. Why not clean up whatever is going on that pushes us out of the system? The 'Sign In' button inside the interface does nothing at the moment and I have to operate Offline. The interface says I'm logged in, but when I try to logout, I get the same connectivity error from inside this product. What does this have to do with my browsers? Tech support personnel are reading scripts that tell us to do things that only cause more of a headache and don't solve the problem. I have repaired the installation to no avail. It's still forcing me to use it in Offline mode. FIX THIS!

   This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure… more

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6. Adobe Identify Management issue "Need Admin Approval"

   Getting Adobe Identify Management issue "Need Admin Approval"
   Install was successful but when signing in, I am getting this error

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7. Fill & Sign Commenting

   I have been using Fill & Sign to annotate and mark academic assessment tasks. I noticed that when you click on "Ab" to enter a comment, it remembers previous comments you have entered, which can be very time-saving when you have lots of similar tasks to mark. Here's my question:
   Using this "Ab" commenting tool, can you build up different comment banks over time for different applications, can you upload, download, edit such comment banks, and if so what format of file would you need to use? For example, being able to have a simple text file with comments for different topics would be useful, since over time the drop down box in which previous comments appear will be come too cluttered to be useful.

   I have been using Fill & Sign to annotate and mark academic assessment tasks. I noticed that when you click on "Ab" to enter a comment, it remembers previous comments you have entered, which can be very time-saving when you have lots of similar tasks to mark. Here's my question:
   Using this "Ab" commenting tool, can you build up different comment banks over time for different applications, can you upload, download, edit such comment banks, and if so what format of file would you need to use? For example, being able to have a simple text file with comments for… more

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8. Adobe reports Printer in offline mode and wont print

   Adobe will not print on my HP Designjet T520 as is says the printer is offline. Drivers and Adobe are up to date. Foxit PDF reader has no issues printing my files but lacks some things i like about adobe. I think there is an issue with your software to not recognize a printer. I would not be saying this if Foxit or other PDF readers had an issue printing on this printer but adobe is the only one who will not see the printer is online.

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9. My scale ratio values won't stay/save!

   once I click "change scale ratio & precision" and add my values, click okay and it just reverts back to the factory (0.13in=1") setting so I can't even measure!!! Please advise

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10. Redact > Find Text fails with many documents (e.g. 200) in the search folder

    This is my process under Windows 10, Acrobat acrobat DC 2015.00630527
    Open any file (a bit silly, but you need that to access the Search Text command dialogue box - without a document the 'Find text' from the Redact toolbar is not greyed out, but nothing happens when you select it. Which in itself is a kind of bug).
    Tools > Redact > From Redact toolbar select 'Find text'. A dialogue box opens. Select the folder with 200+ files. Enter the search string, make sure it is a search string that will find a hit in +200 files. Or maybe the number of hits is the issue? In that case I think make sure you have +6000 instances found. Select them all. March checked results for redaction. Target folder: Same folder. Keep original file names. Overwrite existing files. Apply redaction marks. OK.
    You will find the Acrobat halts at some point: giving strange messages. Like: ""This document was successfully saved, but an error occurred after saving the document. Please close and open again." (independent if the open document - seebeginning of my explanation- is included for redaction or some random document) " and memory errors.
    This error even comes up when you keep redacting small amounts of documents but keep Acrobat open for the next batch. I guess bad memory management on the part of Acrobat. So you have to close Acrobat and reopen Acrobat even when you are working with small batches of documents.

    This is my process under Windows 10, Acrobat acrobat DC 2015.00630527
    Open any file (a bit silly, but you need that to access the Search Text command dialogue box - without a document the 'Find text' from the Redact toolbar is not greyed out, but nothing happens when you select it. Which in itself is a kind of bug).
    Tools > Redact > From Redact toolbar select 'Find text'. A dialogue box opens. Select the folder with 200+ files. Enter the search string, make sure it is a search string that will find a hit in +200 files. Or maybe… more

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11. Adobe Sensei for Acrobat

    Adobe Scan can automatically crop, resize, and reduce distortion on images, producing decent quality PDFs. To do this it uses Adobe Sensei, a form of AI. Given there is currently no way to automate these steps on Acrobat or Photoshop, and so no way to automate these steps on a desktop at all, please could you create a feature to achieve Adobe Scan level automation within Acrobat.
    Adobe Scan features: https://www.adobe.com/acrobat/mobile/scanner-app.html

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12. It would be nice to be able to change the file name using without leaving the full screen mode in adobe. Also a "recent documents" dropdown

    It would be nice to be able to change the file name using without leaving the full screen mode in adobe. Also a "recent documents" dropdown module or menu near the top right that shows a list of the most recently accessed documents.

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13. Adobe Sign - Allow comments to be added during signing process

    Currently you cannot add comments to the document when signing

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14. Multiple signature lines in a single document

    I sign many documents that have multiple signature lines throughout the document. I read the first section and click sign ... no problems (#1). Then I read the second section. Once I'm comfortable with the text, I click to sign (#2) and it moves me back to my previous signature (#1). I have to scroll back down to the second signature line again and click to sign it again (my previous attempt did not sign, it just moved me backwards in the document). I spent an hour on the phone with support and they said the feature is only meant to be used where you use the "next" button to get to the next signature line. But then I'm signing without ever having read the document I'm signing (I like to know what I'm signing!). This issue happens roughly every other time I click "sign" so it doesn't seem like it's working the way it was intended. Very annoying.

    I sign many documents that have multiple signature lines throughout the document. I read the first section and click sign ... no problems (#1). Then I read the second section. Once I'm comfortable with the text, I click to sign (#2) and it moves me back to my previous signature (#1). I have to scroll back down to the second signature line again and click to sign it again (my previous attempt did not sign, it just moved me backwards in the document). I spent an hour on the phone with support and they said the feature is only meant… more

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15. file attachment in sign

    I should be able to attach a doc, xls or any file type in a document for signing. It would be nice if I send a document for signing with the original source together with it, would it not?

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16. Decryption of large documents is realy slow.

    Bug/Problem:

    When opening Large encrypted documents ( eg. 15.000 pages ) Acrobat is really slow compared to other PDF-readers. ( Soda/Foxit )
    (large documents eg. 50.000 pages dosen't open at all.)

    i have attached a realy simple large PDF document encrypted and signed - to illustrate the problem. ( opening time on my PC > 10 minutes - Other readers opens the file in < 30 Sec )

    PASSWORD => owner

    Version:
    Adobe Acrobat Reader DC (2021.005.20060
    ( Same issue found in PRO reader. )

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    0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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17. Scan and OCR error, after scanning text and image disappear

    When I ran a scan and ocr on my document, almost all the pages were blank after the scanning. before scanning the text and images were still visible.

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18. Use OCR to fill out forms

    I am a photographer, (amongst other things), and want to use an Adobe product to create a photography consent form to be used in situations such as festivals and concerts. The key is, I want to be able to simply scan a person’s ID using OCR to fill the form, and then get a signature. A 30 second process, instead of 5 minutes babysitting someone filling out a form manually on an iPad. There are much lesser companies offering forms that can be filled out with OCR, but being an Adobe user, I am very surprised this functionality does not exist in some form, in one of your apps. I don’t have time to babysit people filling out forms every time I take a photo.

    I am a photographer, (amongst other things), and want to use an Adobe product to create a photography consent form to be used in situations such as festivals and concerts. The key is, I want to be able to simply scan a person’s ID using OCR to fill the form, and then get a signature. A 30 second process, instead of 5 minutes babysitting someone filling out a form manually on an iPad. There are much lesser companies offering forms that can be filled out with OCR, but being an Adobe user, I am very surprised this functionality does not… more

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19. Add multiple choice for drop down

    Add the functionality of a multiple choice drop down box to allow users to enter a number of options and have more than one selected. This should be available via list boxes however it does not work.

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20. Adobe Acrobat Pro DC macOS text rendering seems a little thin on HiDPI monitors

    Hello,
    I've been wondering about this for a long time, and I finally found this forum to post about it.
    So, I'm using macOS Big Sur 11.5.2, and Adobe Acrobat Pro DC 2021.005.20058.
    Looking at the same pdf file using Acrobat Pro and Apple's Preview, one can appreciate some difference in the text rendering as shown in the attached screenshot.
    Now, what is going on here?
    Which rendering is the correct rendering?
    The text in Acrobat Pro DC at 100% zoom seems a little thin, but this is improved at 200% zoom.
    I've compared the screen renderings to paper print out, and it seems the Acrobat rendering is little thin, and the Preview rendering is little thick.
    Thank you.

    Hello,
    I've been wondering about this for a long time, and I finally found this forum to post about it.
    So, I'm using macOS Big Sur 11.5.2, and Adobe Acrobat Pro DC 2021.005.20058.
    Looking at the same pdf file using Acrobat Pro and Apple's Preview, one can appreciate some difference in the text rendering as shown in the attached screenshot.
    Now, what is going on here?
    Which rendering is the correct rendering?
    The text in Acrobat Pro DC at 100% zoom seems a little thin, but this is improved at 200% zoom.
    I've compared the screen renderings to paper print… more

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