Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. How to get a monthly invoice

    1. Sign in to https://account.adobe.com/plans.
    2. Click Manage plan or View plan.
    3. In Billing history, select either:

      • to view a PDF of your invoice
      • to send a copy to your email address.
    4. To print the invoice, do one of the following:

      • Select the PDF viewer’s Print icon.
      • Choose File > Print in your browser.

    For more information and clarity on the above steps please visit this help document: https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

    314 votes

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    192 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Accessibility Errors with PDF Maker Update Sept 2021

    Several major bugs have been documented by users in the Adobe Community Forums since Acrobat and PDF Maker were updated on September 14, 2021.

    They are:

    1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 This violates the PDF/UA-1 standard which requires that every graphic have alt-text that verbally describes the graphic.

    THIS IS A HUGE BUG. You essentially have made Acrobat unusable for those who are required by their country's laws to make fully accessible PDFs.

    2: Every cell border on every table cell is being…

    182 votes

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    62 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for raising these accessibility issues. The post mentions about the following six bugs being introduced with the update that went live on September 14, 2021:

    1: Alt-Text for images from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted.
    2: Every cell border on every table cell is being tagged as P tag with PathPathPathPath
    3: The underline on Hyperlinks should be tagged as artifacts
    4: Borders and background shadings on Text Boxes are being tagged as a combination of Figure tags and PathPathPath
    5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted
    6: Dragging and dropping elements in both the Tag and Order panels is now broken

    Would like to mention that out of these, #1 and #6 were introduced with the Sep 14…

  3. What seems to be a printing bug in 21.007.20091 of Acrobat Reader DC

    User has a Citrix virtual desktop with a USB HP printer connected to a Thin Client, and redirected into the Citrix desktop using the Citrix Universal Printer.
    Prior to this version, opening a PDF and printing to that redirected printer presented no problem. On this most recent version it does with a quick "The document could not be printed" error and then it spits out a blank page.
    Ideally I'd like to get my hands on 20.005.20058 to verify this, but I cannot find the full download now. I have however installed an older version 15.*** and this prints just…

    4 votes

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    9 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Send monthly Creative Cloud invoices to my email automatically

    I know how to access my invoices but it is a hassle, time consuming and easy to forget.

    Please send me my invoices by email automatically.

    I shouldn't have to log into my creative cloud account, find my latest invoice and click an email me button. Creative Cloud should send me my invoice automatically.

    Adobe is able to send me tips, marketing information and other rubbish automatically but the one thing I want, it can't do.

    The people reviewing these messages seem to think it is smart to ignore requests by many hundreds of people or even to merge it…

    14 votes

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    5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email notifications for Adobe Admin console

    I'd like the ability to receive email notifications when we are reaching our limit of purchased Adobe DC licenses or Adobe Sign transactions so we can purchase more. We use Azure Sync to provision licenses to users so we don't login to the Adobe Admin Console on a daily basis and need a way to be alerted via email when we are low on licenses or transactions.

    44 votes

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    21 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Redact is broken in 20091

    "Apply Redaction" breaks Acrobat DC (latest version)

    1 vote

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    8 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Constant blank screen when choosing to save documents

    Every time I edit a document and then choose to "save as" I just get a blank screen. I have to shut down my entire system and turn back on and it sometimes works, sometimes not!! This is clearly a bug in your system looking at the amount of times it has been reported.

    3 votes

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    5 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Not all Comments showing by default in commented PDF

    Open PDF – note that Acrobat DC reports one comment in sidebar on right of window.

    This is on Acrobat Pro DC, up-to-date (version 2021.001.20155), Running on MacOS Catalina (v.10.15.7). Comments were made on Acrobat Reader DC for PC, (version 2021.001.20138)

    Expected result – should display the amount of total comments in the PDF.

    Observed result – only displays comments once those pages are navigated to or scrolled past.

    This has been reproducible on multiple versions of MacOS

    15 votes

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    5 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  9. File > Save As has stopped working

    A few days ago Adobe Acrobat updated, and now the File > Save As dialog box comes up blank. Now I am reduced to just saving the file and then saving it to a another file pathname using Windows Explorer. :-(

    3 votes

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Roland,

    Thanks for trying out the latest update and apologies for the inconvenience caused. We are investigating the issue and will release a fix soon.

    Regards,
    Sandeep

  10. Can't save file

    When I review a downloaded file or make changes to a document and go to save the file I get a blank "Save as PDF" window that never completes loading. If I use [ctrl][s] to save the file I get a message that I don't have write privileges for the document. The program worked fine until yesterday.

    3 votes

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    3 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adobe acrobat for CVs / Resumes and Employers

    Hi, this is not an actual proposal, however i believe this is a very important feature for millions of users, please read carefully 
    i am sick and tired of submitting resumes / CVs through Linkedin and other platforms and not getting a response, and i am sure Millions of users suffer as i do . Adobe can solve this and here is how ! 

    1- A.I, where Adobe acrobat can recognize a a CV, tag it, label it, and save it on the cloud, wait thats not all, what is coming is even better
    :) 
    2- add a feature where a user can get a report…

    11 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Acrobat Pro DC 64bit version for Windows 10

    When will Adobe be releasing the 64bit version of your Acrobat Pro DC software for users running the 64bit version of Windows 10? I am presently stuck running the 32bit version of Acrobat Pro DC.

    13 votes

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    6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Export Metadata

    Hi all,
    We've tried to add a few metadatas to my PDF file through Indesign (1), such as the title or the author.
    Title works fine, but author does not: to add a second author, I use "," which are converted into ";" right away (2). But when I want to extract pages from the file, all the infos after the first ";" are deleted (3).
    Is there a way to correct this ?
    Thanks
    François

    6 votes

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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. PDFs all display as yellow

    Acrobat updated yesterday (Version 2021.007.20091, used with Windows 10, 10.0.19042 Build 19042) and now all PDFs display with a yellow background, including all images. Changing the disability background color to white fixes the text, but not the images. See attached screenshots. This happens for all PDFs--ones I made 5 minutes ago, ones I made before the bug, ones downloaded off the internet. If I create a new PDF from a Word file, others without the bug on their computer don't see it as a yellow.

    3 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Links Broken after uploading to Adobe Sign

    I have a PDF that conforms to the 1.6 pdf standard. The pdf contains 4 links that link to other pages within the same document. When the document is uploaded to Adobe Sign and sent for signature and re-downloaded, there are 2 problems with it:

    1. The number of annotation links is doubled.
    2. The initial links are all broken.

    I have attached a copy of the original document and the document after its uploaded to adobe sign and sent for signature.

    Repro Steps:
    1. Open "Initial.pdf" and use the "request a signature" menu to send it to Adobe Sign.
    2. Send…

    4 votes

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    1 comment  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Rich Media > too few Player Control options.

    Acrobat Pro DC, Continuous Release | Version 2021.005.20058

    ALL or NONE is not enough. In previous versions, we had more player control options in the drop-down list. See this video in forum post from May 2022.

    https://community.adobe.com/t5/acrobat/re-doesn-t-show-video-controls-to-play-and-stop-branched-amp-moved-from-acro-reader/m-p/12071983#M314407

    What happened to the other options?

    There is no way to stop the video once it starts playing. That's terrible for usability reasons.

    Please bring back more player control options.

    5 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Interactive button does not load destination page correctly

    In an interactive PDF created from InDesign, interactive buttons do not load the destination page correctly when the PDF is viewed using the newest version of Acrobat or Acrobat Reader on a Mac.

    Steps to reproduce the issue:
    1)Create a 2 page document in InDesign
    2)Fill the second page with placeholder text
    3)Create a bookmark for the second page
    4)Create a button on the first page
    5)Set the button event to On Click
    6)Set the button action to Go To Destination
    7)Set the destination to the bookmark you created in step 3
    8)Export an interactive PDF
    9)Open the PDF and…

    1 vote

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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't save file

    When I review a downloaded file or make changes to a document and go to save the file I get a blank "Save as PDF" window that never completes loading. If I use [ctrl][s] to save the file I get a message that I don't have write privileges for the document. The program worked fine until yesterday.

    2 votes

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    2 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  19. PDFMaker is broken within Microsoft Word for MAC on Apple M1

    The PDFMaker ribbon for Microsoft Word for Mac (version 16.49) is broken on Apple M1 with the current latest version of Adobe Creative Cloud Adobe Acrobat Pro DC version 2021.001.20155

    The PDFMaker ribbon is installed, the icon visible is greyed out and is missing the export PDF button and the preferences button.

    6 votes

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    Planned  ·  6 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot copy some Japanese characters

    Copying some Japanese characters with Acrobat Pro DC and Reader for Mac (2021.005.20048) on Big Sur 11.4 does not work, while it is OK with Reader for Windows (2021.005.20048).

    Please try this PDF for example.
    https://www.pref.gifu.lg.jp/uploaded/attachment/252764.pdf

    Copy and paste of "美濃加茂市" becomes "美濃加 市".

    2 votes

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    8 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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