User interface is the worst ever. Bring back the old interface
My idea is to bring back the old function interface.
The new user interface is the most inconvenient, inexplicable, poorly organized user interface I have experienced with any Adobe product.
In the future, interfaces should be tested with real live users and not code writers.
I wish there were a way to use a "legacy" interface.
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PAA Business Office commented
Do NOT permanently force this UI upon us. Some of us LIKE the current interface and it works *really* well for what we need to it do. We don't want to "get familiar" with a disaster of an interface. We want to use the "tried and true" interface that we are accustomed to. Use the group below as your second tier of beta testers and recognize that the users you have "extensively testing with for the last 12 months" are NOT representative of your real user base.
This is a case of "if it isn't broken, don't break it". The current UI is not broken. How about having the developers work on your disaster of a login process? Now THAT is currently broken and desperately has needed fixed for the last 2 years at least.
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AdminAmit Kumar Jain (Admin, Adobe) commented
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you are able to be more productive & get more out of Acrobat.
With the new interface we aim to
1.Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
2. Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
**For example, all tools that allow content, page & file level edits can be found under one action based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.
3. Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
**For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
**A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the file
We would also like to highlight that we have exhaustively tested these changes with users over the past 12 months, keenly monitoring user behaviour & addressing top user issues before gradually rolling out the new interface to the Acrobat user base
A point to note is that as we made these changes in the interface, we have ensured all tools & features that are currently supported, retain their familiar functionalities and workflows as they did in the previous version. We are proactively addressing any gaps or issues reported by users related to any break in current workflows.
We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarise you to the new interface, along with regular updates on upcoming changes.
Thank you once again for your feedback, and do look forward to our upcoming releases !
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C. Guy Cooper commented
I could not understand why my Adobe writer looked different without the usual toolbars and display page numbers. I spent 30 minutes googling how to display with no luck. The highlight of a relatively low-event evening was finding how to disable the New Acrobat. I did not recall signing up for the New Acrobat.
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Sarah Mills commented
This version of Adobe is like trying to open the door of a Tesla. Why should I have to push the handle and THEN pull the handle to open the door. That's 2 steps when the old way was one step.
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Francine Mercier commented
That new interface is TERRIBLE. I did not see the line 3 to switch back. This was my go-to tool... I am going to look for other options...
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Adam Simard commented
It's shockingly bad. People use it to look at PDFs, that's it. Pretty low tech application. The old interface works really well, everyone is familiar with it, and it allows us to look at PDFs real fast and easy. Don't turn it upside down!
To bring back old view (bumping from below)
Under one of the stupid cryptic menus that is like the old "File" menus, about 2/3 of the way down was an option to Disable New Acrobat. Click that and you'll be back to a functional version of Acrobat. -
Christy Stanko commented
Attention developers: (Who I would bet are under age 35) More clicks = less efficient. Click plus drop down menu = extremely inefficient. Adding a button with a drop down menu to replace quick, easy to access buttons for changing the page view is EXTREMELY counterproductive. And defaulting the column on the left to be open and very large taking up half the page so that you have to X it out every single time you open something is a huge waste of time. I'm so glad I found this and figured out how to revert backwards because I was getting stressed and aggravated every time I had to use it. I can't stand being inefficient!
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Arthur Brisson commented
This new interface is ****. I will be looking for a different software. I WILL be cancelling my subscription service with these idiots. Why would they break their own simple interface. Fools.....
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Ralph Troiano commented
I agree completely. Acrobat used to be my favorite software for functionality and ease of use. Each forced "upgrade" has made it worse. I hate having a valuable tool getting harder to use and slowing me down.
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James Rahrig commented
These options do not appear to be available in the Acrobat Pro version I have.
"you can SWITCH between the OLD user interface and the NEW user interface. If you are in the new version, go to the 3 lines, click down under View, and click Disable New Acrobat."
That procedure does not work for me.
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Shiloh Reading commented
Reposting from below, THANK YOU:
MFlemming commented · May 22, 2023 12:39 · Report
Mustafa Aljabal commented (below) · March 28, 2023 19:45 · Report
I found an option where you can SWITCH between the OLD user interface and the NEW user interface. If you are in the new version, go to the 3 lines, click down under View, and click Disable New Acrobat. The same way in the old version. See my screenshot.
Thank you Mustafa! -
Shiloh Reading commented
New interface just force updated in the middle of my workflow and my entire workspace is gone. Entire sections have been moved around for seemingly NO SENSIBLE REASON. This is ridiculous, whoever thought upending the entire UI was a 'fresh' idea should be fired.
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Max McSimoff commented
New interface is ****, get back old one
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AdminBhawna Arora (Admin, Adobe) commented
Hi @bob kaster,
Thanks for penning down your concerns regarding the usage of Quick Toolbar in Reader.
We are elated to announce that this has been taken on the upmost priority and we will be shipping Quick Toolbar as a draggable toolbar in both Acrobat and Reader.
Feel free to share the feedback for the same after revised version.
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Jamie Plummer commented
Hamburger > Disable New Adobe
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Michael Cleary commented
I love the fix that Mustafa Aljabal identified, to switch to the old UI from the current one (with screenshots). And MFlemming highlighted Mustafa's post at May 22, 2023 15:39.
And I agree wholeheartedly with Concierge's comment April 10, 2023 16:49. I have worked with UI design/build teams. I can't believe how fragmented the current Acrobat interface is.
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Carlo Cellucci commented
The new Adobe Acrobat Reader Interface is terribly dififcult to use, it is very bad indeed. After using Adobe Acrobat Reader for many years, I will now have to use another pdf reader.
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Ethen Thacher commented
100% Agree. The absolute worst interface. I dread having to deal with any PDFs now.
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CaptSteel commented
Wow, so glad I found this page and everyone is calling out the Flemming / Mustafa way to revert to the old UI. New UI is absolutely horrendous. Hard to believe if there actually was any beta testing. Basic things like being able to set and easily scale zoom are difficult to find or missing. Even when functionality is available, I find I often need multiple clicks to achieve the same result as a single click on a button in a menu bar in the old UI. "Disable New Acrobat" FTW!!!
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LADrs76 commented
I created an account for this forum just to comment in agreement with this sentiment. This update is absolutely horrendous and was clearly NEVER tested by any actual user at any point. THANK YOU to M Flemming for his posting of a solution to revert to the old version where functions were actually organized, clearly labeled and I could actually be productive at my job without wasting half an hour just to find BASIC functionality.