God bless all y'all who still think Adobe gives a rats *** about any of us anymore. Im impressed you still have faith in the company

@Bhawna Arora this absolutely has NOT been implemented in any meaningful form, please unmark this as "implemented", because you're just demonstrating that Adobe is completely out of touch with reality.

My REPLY To:
Charlie commented · July 18, 2025 11:29 AM · Report

@Bevi Chagnon and @Bhawna Arora,
Please reopen this tread instead of marking it as "implemented".
Marking it as implemented is a shameless way of taking this off the main page and meaning users are unable to vote for this further

I'm just another user like you, as well as a beta-tester/pre-release volunteer. I have absolutely not control over this user forum.

It's Adobe that has prevented anyone from casting a vote, which is different from adding comments to the post.

It's at 853 votes, but the number of individual posts appears to be in the thousands.

There are many more comments than votes.

Adobe, and especially the Acrobat team, is completely out of touch with reality. They don't listen to their customers and continue to prioritize their own ideas. With the arrival of Acrobat DC, everything has become worse and more complicated. It seems to me that even Adobe doesn't know what it wants from Acrobat. I remember the Acrobat XI UI with nostalgia.

Nothing has actually been implemented. Adobe seems to believe that simply labeling it as such will make the issue quietly disappear. The company now thrives on a rotten economy, and Acrobat has become its biggest casualty. Nothing has been improved, nothing has been fixed. You’re turning lifelong users of your apps into people who feel genuine frustration and resentment toward you. It’s astonishing.

Revert and rethink—while there’s still a chance to salvage the little trust and loyalty you’ve managed to build.
Team : https://digitaldriv.no/

Incoming rant... I'm posting this here because I know I am amongst users who will identify with my experience :( I apologize in advance for its length, I am just so frustrated. I would say I have no words, but apparently I have many LOL.

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Earlier this month, July 2025, I contacted Adobe's tech support for technical help with Adobe Sign--both through text chat support and verbally over the phone. To assist them in trouble shooting my technical issues with Adobe Sign, I let them remote into my PC and take a video/log of the steps I was taking in Adobe Sign, to illustrate my issues.

My main issue is that the 'custom' format option for the "Date of signing" field, does not allow for the customization of the date-time stamp. Specifically, I require the seconds (I work at an accounting firm and need this when filing corporate and personal tax returns here in Canada.) Since the audit report of a signed PDF gives the date-time stamp in GMT--which includes seconds--one might think it's not a big ask to have seconds as part of the custom date-time stamp format. Keep in mind, I have to convert ~400 GMT date-time stamps to my local time, each tax season.

I performed 5 rounds of testing documents with Adobe's tech support, each time they supposedly made tweaks on their end(?) and each time I took screen captures of my test document with the results. As I'm sure you can all appreciate, this took some time.

It was like talking to a wall.

The end result? And I quote, "We will proceed to close your case, as the feature you are looking for, the time component using Custom Fields under the 'Date of Signing' is currently not available. We apologize for the inconvenience. You are going to receive a customer satisfaction survey. I would appreciate it if you fill it out. Thank you, goodbye!" Newsflash: I received no such survey request, but I was email subscription bombed the following week. Ironically, one of those email subscription notifications included one from Adobe with my case reference number, and informed me that my subscription was canceled and there would be a refund. It doesn't seem to have been canceled but I will confirm that with my supervisor when she is back in the office.

It didn't seem to matter how may times I said, "fine, if the custom date format I need is not available, then don't have 'custom' in the dropdown of options for date-time formats." That's the equivalent of me saying, "fine, I'll continue to convert ~400 date-time stamps, how's that for loyalty, all I ask in return is that you not tease me with pretending that custom date-time stamps are an option."

Meanwhile, EVERY time I speak with an agent--whether on the phone or text chat support--for whatever technical issue I am reaching out for at that moment, I mention the issue of time zones. On January 3, 2023, I posted the feature request to have my time zone added to the settings in Adobe Acrobat. On this day, July 22, 2025, there is still no Canadian time zone available in the settings for the province of Newfoundland and Labrador. Colour me shocked.

FYI, not to age myself, but I've been using PDF since it first came out as a file format--I'm a graphic designer-turned-accountant. I worked with PDF back when one had to first generate a .ps file that then had to be put through Adobe's Distiller to get the final PDF. I remember when .eps graphics had to be converted to .tif first, if one was to successfully generate a PDF from the page layout software, QuarkXpress.

In conclusion: Eventually, us long-time users of Adobe Acrobat will die off, and the new users coming onboard during this endless update/upgrade era, will be none the wiser to what Acrobat once was. Adobe will then have a blank slate for a new pricing model--it'll be awesome.

To those who have kept reading to this point, thank you.

This is your yearly reminder that Adobe products are awful and they do not care about us anymore

Nothing has been implemented. Adobe thought marking it as such would make it quietly go away. Rot Economy is what this company festers and survives on now, and Acrobat is the biggest victim of this. Notting has been implemented, nothing has been fixed. You are driving lifelong users of your apps into people who utterly and viscerally hate you. It’s bizarre.

Revert and revise. While you have time to save the small amount of affection and loyalty you have built up.

@Bevi Chagnon and @Bhawna Arora,

Please reopen this tread instead of marking it as "implemented".
Marking it as implemented is a shameless way of taking this off the main page and meaning users are unable to vote for this further.

To anonymous' June 15, 2025 post: Not surprised you wish to remain anonymous because you are patently wrong. While you can allegedly do this, these preferences re-enable themselves once you close Acrobat, then reopen it later.

The inability to turn off messages and generative AI is maddening! I pay for this software, yet you make it disgustingly difficult to accomplish anything in a reasonable amount of time. I turn off both of these items in Preferences, yet they "magically" turn back on, constantly interrupting my workflow, having to either hide the aggravating AI bar at the bottom of the page, or click to close those stupid ads/prompts to try features that I am not interested in using! Your deciding to take control of Acrobat instead of allowing me to decide how and what I use in the software is nearly as bad as Microsoft, and that's saying a lot.
Give users back control of our Preferences!

I reverted to the Classic interface and have switched off all new updates. The Acrobat team clearly have no plans to listen to users and stubbornly push on with their own agendas so I’m sticking with mine, which is to carry on with a software configuration that actually works properly and I’m comfortable with. I’d really like to know what my monthly subscription fee is paying for because it certainly isn’t customer support.

You guys really screwed up with the 2023 UI. When philosophically will you figure out that the sleek minimalist look you are going for mixes as well with functional and utility as well as Oil does with water? Good grief you guys we are still complaining about it 2 years later. Whats the point of this site even then?

The new interface stinks.

Hi, @Ashley Calderon, actually, there is a way to turn this off, it's easy to miss. Go into the Preferences, and look for Generative AI in the bottom section. Unchecking both boxes should turn that off (it did for me).

I have yet to find a single use for this, but maybe I do not do the kinds of work that this might benefit. There's so much else to hate in the new UI after all.

Having this AI junk jammed into my face, popping up while I'm trying to peruse a PDF, is invasive and unwanted. There are no reliable ways to disable it in the "new" version, and I will remove the program entirely if that becomes the only version. Thank god to the people who posted how to revert back to the REAL acrobat version without the AI ****, or the absolutely terrible choices for layouts of tools and toolbars.

Adobe PDF Bookmark/ribbon is like the table of content for the book we are compiling and reading from. As with all English writing, we read from left to right. So it would only make sense to have your table of content on the left side for ease navigation. PLEASE CHANGE IT BACK. This right side bookmark/ribbon and left side toolbar DO NOT WORK

In past versions I could dock the Quick Actions Toolbar to the top of the window, but in this version of Acrobat, it hovers in the upper left, sometimes covering art that I need to see when zooming in.

Let me get this straight:

It is a new feature of your PDF viewer application to hide part of the document without exception? Is there even a way to move it? I can't figure out a touch taget for that. I simply want to view a PDF, and Reader continues to add more "features" that distract from the baseline of the program.

How the **** does this issue have an official status of GREEN=IMPLEMENTED?

Another proof that Adobe does not give a flying **** about their customers.

Anyway, I'm only here with popcorn to witness this utter tragedy.

I've stopped using their **** software literally decades ago.

Here's a growing YouTube Playlist inter alia about the criminal practices of this utterly terrible company:

https://youtube.com/playlist?list=PLLZgXIDVbShorxTuODtTnxnrtAVNeGVuo

I recently purchased a new computer and the Adobe Acrobat Pro 24. The interface is extremely confusing and hard to navigate. What's worse is the tools do not have all the same functionality, specifically the ability to proeprly and easily edit and add text on a document where desired on a document and in the desired format.