Ditch the 2023 User Interface in Acrobat
There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:
Swapping left and right-hand panels for no reason. This does not improve anything for users. It just forces users to change everything about how they work in Acrobat every workday.
Functions are indicated by random icons. In the 90s, we learned that icons in software and websites don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.
The left panel is permanently positioned on the screen and obscures part of the document below. Seriously Adobe, WTF.
The entire menu/panel system can't be customized, moved, or docked. Another WTF.
Hamburger menus (those obscure 3 horizontal lines) are used on mobile interfaces to collapse menus. They are totally unnecessary and inappropriate on desktop interfaces — where working people spend most of their time working. Give people real menus with real names. "Menu" is not accurate, either. What is the name of the other menu to the right? Menu 2? Cheeseburger Menu?
The new interface is inaccessible for those with disabilities who use assistive technologies, especially screen reader users. Adobe has seriously violated its VPAT with governments and corporations worldwide who are required by law to provide accessible work environments and tools.
Grey on Grey is not an accessible color scheme. Can't tell if some icons are active or disabled. Those with low vision can't discern the icons.
Digital signatures, Document Cloud (where Adobe stores your files by default), subscriptions, OCR, file creation, file combining, and accessibility all have reported major problems for the past few years...but rather than fix these critical problems, money was instead spent on rearranging the deck chairs on the sinking Titanic.
As long-time PDF consultants, my firm has found that the majority of customers are professionals who use Acrobat for their jobs. These are not "casual" users working on their smartphones. They are using desktops/laptops with full screens, not mobile devices to do their jobs. And they work with PDFs a lot.
They have developed actions and scripts to automate processes on dozens, hundreds, and even thousands of PDF files every day. These industries include print, prepress, graphic design, accessibility & remediation, accessible forms, variable forms, variable printing, data validation, financial institutions (think of all those bank statements every month!), health care, investment and finance, and manufacturing.
Dramatic GUI changes like 2023's completely change how these automated processes work...if they still work at all.
The cost to these industries to correct the now-broken processes — brought on by Adobe's whimsical, untested design idea — is appalling. If I was a major corporation hit by this unnecessary expense, I'd ban Adobe products from my company and look for another PDF vendor.
There are now many reputable competitors to Adobe Acrobat: See:
— https://www.tomsguide.com/best-picks/best-pdf-editors
— https://www.techradar.com/best/pdf-editors
— https://www.pcworld.com/article/407214/best-pdf-editors.html
Calling this Acrobat's "Modern Viewer" is a form of gaslighting Adobe customers. It's not modern at all — 30 years ago, using icons failed in software and web interfaces, and it's failing again with Acrobat 2023. Sometimes retro isn't good, especially retro user interfaces. Please don't attempt to bring back disco, old-fashioned 20 inch TVs, polyester suits, rotary phones and VHS tapes as being "Modern," too.
Ditch this "Modern Viewer" and instead give us a working tool to get our jobs done.
Revert the interface back to what it was.
Fix Acrobat's bugs. There are so many!
And improve the accessibility for those with disabilities (who can't get to the Comments panel, Bookmarks panel, understand what and how much is redacted, make edits or change the content, scale/enlarge the interface, nor sign a PDF).
For those still reading this, users can revert to the old interface for now (August 2023).
— Windows: Hamburger Menu / Disable New Acrobat
— Mac: View Menu / Disable New Acrobat
I have no idea who long Adobe is going to let us revert to the "real" interface.
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Chris commented
@Denny Esford—Thank you for doing that. I would be happy to PayPal you $30-$50 for your efforts.
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Jessica Jones commented
@Denny Esford someone recommended PDF X-Change. I haven't used it but seriously considering trying it. Evidently the only thing the Pro version does that the free version doesn't is create PDF files; if you don't need that, the free version might work for you. The free version evidently also has a trial feature in it where you can try the Pro features for a limited time, which should give you an opportunity to see if any features you might be needing are Pro-only.
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Denny Esford commented
I am a solo lawyer. I do just 4 things with Adobe Pro: 1) read documents in pdf; 2) sign documents in pdf; 3) Bates stamp pdf documents; and 4) combine pdf documents.
Can Foxit or some other program do all 4?
I spent time and money several months ago to print out and FedEx some 300 negative comments (at that time) to the CEO and the head of Product Development. Crickets. If I can find an alternative to accomplish these 4 simple tasks then I am done with Adobe.
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thomas groetz commented
I wonder what is going on in those responsible heads...............
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Murray commented
@Adobe, at least reinstate the "Disable New Acrobat" option on the View menu and see how many people Google that and use it. That should be all the feedback that you need.
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David Peters commented
Sorry, none of this is going to happen. Adobe will loose the professional market completely before they realize how utterly they screwed up for decades.
ALL of these features, and truckloads more, are already present in PDF-XChange Editor.
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InstyButte Typesetting2 commented
Please remember to go to this feature request for Acrobat and share constructive feedback (and vote).
https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/48153893-new-acrobat-wish-list-for-a-better-interface
Bevi Chagnon is trying to get Adobe to listen to us. -
Mind YOUR OWN BUSINESS commented
Agree!!! This change makes adobe hard to use and serves no purpose
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Soren commented
To say it in the words of a famous meme: Your UI is bad and you should feel bad.
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John Herzog commented
To be fair, it is only the #1 in all topics for Acrobat.
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InstyButte Typesetting2 commented
To be fair, not that many people have voted or commented. I mean, it's only the #1 UI topic for Acrobat.
Aaron King - Yes, that quick actions toolbar is a pointless piece of garbage. I use the old interface because of it. -
Lorenzo Novara commented
I happily cancelled my Adobe Creative Cloud All Apps plan. I will never install Adobe software anymore, no matter what.
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Aaron King commented
I genuinely cannot believe there is still no option to dock or disable the quick actions toolbar despite the universal disdain for it. I haven’t met a single person who likes or asked for a floating menu bar that obscures the document. Unreal.
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luke burton commented
F U Adobe. I think we can all agree on that
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Ted Converse commented
LOL, people are openly talking about cancelling Adobe, and actively discussing competitor software options on Adobe's so called user voice community. And no responses from Adobe. ZERO. Unreal. FU Adobe.
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AR commented
Kevin. I cancelled Acrobat months ago.
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Kevin commented
Adobe support told me to post my comment on this site, so I did. I have seen numerous comments on here, yet, no replies from Adobe and no software fixes either. I cancelled my Adobe subscription, not that one cancellation is going to make a difference to Adobe. When I cancelled, Adobe offered a new 1 year discount that I declined. I just bought a new pc that offered Foxit PDF Editor pro for 1/2 price. So I am switching to Foxit.
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John Wirth commented
The new interface is an incredible downgrade in efficiency and usefulness.
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Russel Jr. Julius commented
The new UI is a pain in the a$$. It took me nearly an hour to figure out how to disable OCR. Almost all tutorials online uses the old UI and this new ui is just horrible.
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emtee commented
Adobe seems to have abandoned its users - but still taking megabucks (well, it is for me as someone living on a pension and use the Creative Suite for a limited number of community jobs).
For my own workflow, which I've been using for a very long time, I've tried alternatives but, other than the much-superior (and free) DaVinci Resolve for video editing (although I still have some video projects I don't want to throw away), I haven't found anything to replace Photoshop (I use a lot of actions), Acrobat, InDesign or Illustrator (although the last two have largely moved to an old version of CorelDraw)