+1. The new UI is simply terrible. At first, why make such a dramatic change, when things were just fine? We supply remote workspaces and as soon as we introduced the new UI to users last year, we've had numerous tickets to roll back to a previous Adobe version. So we now use GPO's to force the old UI. From time to time we move small groups of people back to the new UI, and most of them want it reverted.
It's not that we don't accept changes, but they have to provide something better. And this change is 100% for the worse. Most of our users simply use Acrobat Reader. Some have Acrobat Pro though. If Adobe decides to drop the option to revert to the old UI, we'll start implementing another PDF reader as it simply results in way too much tickets.
I just understand how large corporate changes work these days. I assume there's a lot of people in a room, barfing up idea's, like 'We don't have anything useful to do, as the product functionally just works at the moment. Let's create a complete new UI! And then all people are standing up and raving Yeah Yeah Yeah!'.

Don't change a winning team.

@Shashank Jain: Unless I'm missing something, I don't see anywhere on your lists the ability to put the bookmark pane back on the left side where it belongs.

My co-worker and I have turned off automatic updates because they kept messing with our 3rd-party add-on. In the past, I wouldn't update Acrobat until I knew it worked properly and occasionally would revert to an older version if I found problems with an update. This option is no longer possible with this cloud version. We will continue to use the Old Acrobat as long as that option is available. We create accessible PDFs for our clients. We need the functionality that Old Acrobat offers. We're not sending PDFs for signatures nor are we designing our documents to be read on phones which Adobe seems to be obsessed with.

Would love to be part of a usability group so Adobe can see how we use Acrobat.

@Shashank Jain said: "based on feedback we have received..."

Where is the place that users can sign up to be part of a focus group for providing feedback and doing performance testing, of new versions before they're rolled out to users who find themselves hamstrung by an updated version? Many people have provided comments in this thread and several others, and some would likely be interested in being part of the conversation before it's too late - and we're provided with a product that negatively impacts our work.
Is there such a place for us to sign up and provide the feedback you reference? Before a new version is thrust upon us?

@Shashank Jain, none of the things in your list matter to your pro users. You need to remember that Reader users are not the ones who pay your salary! I curse Acrobat multiple times daily, even though I'm using the "old" version. It cannot view enlarged complex pages (it constantly refreshes and is completely useless), it cannot remember the scroll bar preferences, it locks up all the time due to an inability to handle complex page viewing on multipage documents like graphic novels, etc. We pro users do not care how wonderful you have made it for the general public - we want it to work for us so that we can do our jobs, get paid and then pay for your idiotic program monthly! The fact that so many of us constantly disable new Acrobat every time it starts up should be an indicator of what a failure your updated version truly is. I really do not want to have to switch to a different program because it's time consuming and irritating to have to do, but apparenlty it's going to be necessary in the new year because Adobe refuses to listen to its users' complaints or acknowledge their needs.

Remember the Bud Light disaster? That's what this new version reminds me of...

Wake up Adobe, go back to the Office and Make Adobe Great Again!

Please!!!

@Shashank - your list of enhancements is not relevant in this thread. This thread is a request to ‘Ditch the 2023 User Interface’. We are not suggesting enhancements to the modern UI and are not interested in what you have enhanced based upon ‘feedback’ (certainly no feedback from this thread!). We are proposing a reversion back to the previous interface, which you are failing to address. No amount of enhancements will resolve the overarching issue with the modern UI - it’s a dysfunctional mess. How many times do we have to impress this upon you?

What an utter f###### joke of response.

I'm out.

You are broken beyond repair.
Software alternatives here I come.

Business user with 50+ subscriptions

For a quick reference, in this post, expanding the list of enhancements already implemented in modern viewer based on feedback we have received in the new interface as also mentioned in the following link in the previous post - https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3Aa41a6ecd-1a8a-3b49-92a7-e33e3a637f02

1.Making Quick Tool bar draggable in the pdf.
2. Added “Menu” label to hamburger.
3.Added Single Document Interface mode support
4.Preference addition for remembering the state of the "All Tools" panel
5.Pinning of Tools in right rail for customization of page display and navigation tools
6.Undo/Redo option in Top Bar
7.Support to Preview Portfolios in New Acrobat.
8.Improved icons for “Add Text” sub tool in ‘Edit’ and ‘Add a Comment’ tool
9. Customization of tools in All tools panel
10. Added support for Action Wizard
11.Addition of Snapshot tool in Right Click Menu to improve its discoverability
12.Supported page insertion from one pdf to another by drag and drop.
13.Restoring Page view settings from the last user session from Preferences.
14.Added support for Page Labels
15.Upfront Dismiss/Skip option on first launch onboarding coach marks
16.Added Snap UI mode for Win 11 users
17.Improved onboarding experience for new users
18.Bug fixes in Customized Quick tools by regrouping sub tools
19.RHP panels are made completely expandable
20.In App Help and Feedback Support
21.Enhanced Scrolling performance on windows significantly
22.Organize Pages: Split tool pop up issue fixes such as alphabet typed instead of numerals, dropdown selection not retained, incorrect closure of split pop up
23.Unique icons added for tools “Select Text”, “Select object”, "Crop Pages" & "Set Page Boxes" in Quick Toolbar
24.Added ‘Reset toolbar’ option in Quick toolbar for resetting the tools.
25.File closing issues when multiple files are opened and user attempts to close 1 file out of many.
26.Fixed multiple major overlapping and frequency issues in onboarding and walkthroughs
27.Full Screen and Read mode issues with keyboard accessibility
28.Fixed blank pane instances in LHP All tools panel.
29.Auto refresh of suggestions in advances options of Search tool.
30.Dual monitor Issue fixes viz truncated tool tips for high dpi monitors, garbled views, enlarged views etc.
31.Portfolio PDF document has been made print eligible.
32.Split tool now working when added in Quick Toolbar
33.Customized Experience in All Tools and Help usage by capturing intent of user
34. All tools Panel: Shift+F4 can be used to expand/collapse the LHP
35. All Tools Panel: Customization of tools can be done using keyboard shortcut (Shift + F10), Up/Down keys.
36. Improved added accessibility viz for star and close icons on PDF open
37. Voice Accessibility added on setting button under Edit option.
38. All Tools Panel: Keyboard focus now goes to next tool in All tools list when user presses enter/space on View More or View Less.
39. All Tools Panel: User should be able to access View More in All tools LHP via Up/Down arrow keys.
40. Voice accessibility added to RHP Panel name when focus shifts to X button on the RHP Panel
41. Voice Accessibility added to read the title of the current Mega verb open currently.
42. Voice Accessibility fixed when focus moves to Star & close button on both Win & Mac
43. Voice Accessibility added to empty organize combo box.
44. Default focus shifted to folder location when user launches custom save as dialog.
45. Star a file: User is now able to Star a file using keyboard shortcut.
46. Top bar /Globalbar entire panel is now getting focused by pressing F6 key
47. Assistive Reader now reads "Rotate page left", "Rotate page right" and "Delete pages" for rotate and delete icons.
48. Selection of DMB bar (Document messaging bar) of MIP Protected file through keyboard is fixed.
49. Voice Accessibility now responds for selected LHP panel, panel, after selecting & expanding any item from Megaverb Mega verb LHP panel
50. High Contrast Issues: Edit, Convert, Sign, Add stamp, Protect tool, Search index, Accessibility, Use a Certificate, Use Print Production Tool panel obeying high contrast.

We would again like to sincerely thank everyone for their feedback that helps us shape Acrobat better. If you have any feedback corresponding to anything that is missing or is an issue with the new interface, please create a corresponding post for that. Please be sincerely assured that we will monitor, prioritize and address the feedback!

Hi all, seems like a recent comment from Bhawna got inadvertently deleted. I am re-posting for the reference.

This thread mentions several things related to the new interface and we thank you for all the feedback that has been provided. Over the past couple of years, we’ve been actively engaging with users to understand their feedback on the new interface and based on the same, we've already made several improvements and adjustments to Acrobat's new interface and corresponding functionality, particularly in areas related to usability, accessibility, and customization. Here’s a document that can be referred to regarding some of the enhancements done for the same List of enhancements based on feedback in New UI : https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3Aa41a6ecd-1a8a-3b49-92a7-e33e3a637f02

Following are some that specifically came out of this thread:

Draggable quick tools bar which initially was permanent and also ensuring there is a gutter space so that it does not overlap with the document in the default state. We are also considering adding an option to hide it

Adding a “Menu” label in hamburger to avoid any confusion

Addressing a number of accessibility issues as mentioned in the above link

Customization of tools e.g. reordering tools in the All tools pane, pinning page display tools etc.

There have been questions regarding why was the interface changed and following document describes the need for the same -

https://helpx.adobe.com/acrobat/learn-new-acrobat.html

Given that this thread is more focused on general feedback, going forward, we’ll be leveraging specific threads dedicated to individual issues or feature requests. This allows us to more effectively track and address concerns on a case-by-case basis. If you have any specific feature request or bug / issue, we strongly encourage you to create a new thread for the same.

Please note that your feedback is not just heard but actively shapes our development roadmap and we always welcome the same. We continue to prioritize the needs of users and industries that depend on Acrobat for critical workflows, and we’ll keep working to ensure the tool evolves in a way that truly supports your work.

Thanks again for your insights, and we hope to continue this productive dialogue as we refine Acrobat to meet the needs of all users.

In the news today: "Adobe Inc down 13.69% after the software giant provided disappointing first quarter and full-year revenue guidance as part of its fourth quarter results release after the close of the previous session." Looks like the customers (and the market) are speaking, Adobe. Time is running out to listen and act.

Acrobat, InDesign and Illustrator have significant UI issues and missing basic features required by the design and printing industry... and are steadily getting worse with each update....

I guess 2025 will be the year Adobe switches focus to completely f_cking up Photoshop.

Thanks Adobe. Dont forget to keep increasing your subscription prices and ignoring your user base, you lazy incompetent criminals.

Well, this is utter BS.
Bhawna Arora must be a truly cynical sociopath to consider the needs of the community "implemented" in the latest update to Acrobat. None of the requested changes have been made. Adobe is just going to sweep this under the rug. Looks like it's getting time to cancel my CC subscription. I don't want to support this disgusting company any longer, or the soulless hacks who keep gaslighting us.

@Bhawna Arora's response is perfect! Absolute word salad that means nothing. We are begging you..... please actually read the feedback from the people USING your software... not the kids designing the software who've never worked in a pressure environment. Please Adobe. Try just a little bit. Please!!

Funny how this is all on a page called acrobat.uservoice. A bit like the update, the needs of users are being completely ignored.

WHAT!! When I look at the original post on this thread, there is an addition, made Dec 12, 2024, of a green box at the bottom that says "IMPLEMENTED." I'm flabbergasted! The comments in the original post, not to mention the >850 responding comments, have NOT been implemented!

Apparently, Adobe doesn't really care about what we think and will just continue to try to shove this nearly useless update down users' throats. I have commented here multiple times, as well as filled out Adobe product surveys as often as they pop up complaining about this issue (even commenting about it in surveys for other Adobe products). Either the designers are keeping higher-ups from seeing what we're saying to protect their own behinds, or no one at Adobe gives a flying f about the users' needs.

@Bhawna Arora

please address the industry requirements and listen to the users. This new update is not fulfilling the industry requirements.

So I’ve just trialled the new interface and I really can’t see what’s better about it. The tool icons are way too small and vague in their visual description and everything I need to use is STILL pushed to different corners of the screen and cannot be adjusted. @Bhawana - there is no improvement in this latest version. Everything we have been complaining about is still there. I have to hover over icons to actually see what each tool does, the icons are that badly designed, and the ‘Zoom to selected area’ tool which I use all the time is in totally the wrong position, stuck bottom right. I really don’t understand what it is you guys think you’ve resolved.

Stop using ‘behavioural data’ to sort out the software problems and try speaking to users that need to work with it. This thread alone should give you valuable feedback about the interface.

@Bhawana Arora:

Seriously? Your response to everything that's been said over the last few hours is to just fix the link?? Nothing about keeping this critical thread open since it's so obviously still in use by a large number of Adobe's customers? It's incomprehensible that you can ignore all of us this way!

The work day is just starting in the US. Let's see how many other outraged customers have something to say!