416 results found
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Accessibility Problems with Images/Figures
I have a Microsoft Word file that has a number of images. I need to make an accessible PDF. I have entered alternate text for each image in MS Word. When I convert the Word file to PDF, the alternate text I had entered in MS Word is carried over to the PDF, which is what I want. The problem is that it puts all images/figures at the beginning of the tag tree no matter where the image comes in the document. When I look at the Reading Order for each page, it puts all images as the last item…
6 votesHi,
I have reported the issue to the Engineering Team and you may see it fixed in future releases.Thanks
Rachit -
Adobe Acrobat 2015 Hang Outlook 2016 Saving sent email as PDF with large BCC
Adobe Acrobat 2015 screen Hangs when Saving Outlook 2016 email as PDF when a large BCC list with DL's and Names is present.
Issues is on Windows 10 it works fine with Windows 7.
All other saving PDF working fine on outlook emails its only with sent mail with large list of BCC Adobe acrobat window hangs.
Not sure if this relates to https://support.office.com/en-gb/article/print-emails-showing-bcc-recipients-a80e4965-3b8d-41bf-ba22-722f3b19f95c
Want to be able to save sent email with large BCC list as PDF like Windows 7.
1 vote -
Create multiple pdfs crashes
Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.
2 votesHi
Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?Thanks
Tanvi -
PDF Maker (PowerPoint) crashes with long path to file
PDF Maker seems to crash for PowerPoint when the path name is long. I tested converting with a PPTX file in OneDrive, and it crashed when the path and filename length were 250.
1 voteHi
Thanks for reporting the issue. We are able to reproduce this and added it to our bug database. We will keep you posted on the progress.
Thanks
Tanvi -
Combine files page 1 lost and no bookmarks
When I combine 2 or more PDF's with a specific file that file loses the first page. I added a blank page to compensate for this.
All files have bookmarks. Once combined I can use all the bookmarks except for the specific file. It appears as 1 bookmark. I cannot send you the file because it contains confidential information. Any suggestions? Thanks1 vote -
Graphics on the Excellist are not appeared on the converted PDF properly.
Excellist version: microsoft office Home and Business 2019 Ver. 1911
Adobe Acrobat DC 2019.021.20061
OS: Windows 101 voteGreat to hear that!
We are closing this request.Cheers!
Tanvi -
Creating PDF from Office 365 Mac MS Word Results in a Network Error Unrelated
Case ADB-7492668-J6J4 -Word file is uploaded with embedded fonts as per Preferences (see attached) to the document cloud and then PDF converting Acrobat provides following error (see attached) "Acrobat PDF Conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership." If you go through the same process except NOT embedding fonts the same document will convert to PDF without error. However, the fonts in the PDF file are now different in the Word file as they are no longer embedded. When using a MS OS and upload…
5 votesHi
Is your file size exceeding 100MB after embedding fonts?
Thanks
Tanvi -
File default zoom option when creating pdf from Word file
When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
From posts on other platforms, it appears that some get random default zooms on their files.2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Combining word documents into PDF
My ACrobat Pro no longer supports combining word documents into a PDF. When I can go to a file to select the word docs it only brings up "supported file types".
1 vote -
Bug: Images corrupted on converting to PDF from PowerPoint
See attached for the screen grab of corrupted image.
PowerPoint version 1902 / Office 365 / Windows 7
I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.1 voteHi
Can you share a sample PowerPoint file where this issue is reproducible with us?
Thanks
Tanvi -
Snipping Tool / Screen Shot Tool or Add-on in Adobe DC
It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.
2 votesHi
Have you tried using Create from clipboard option?
It is available in File > Create, Tools > Create PDF and Tools > Combine by clicking on the Add Files dropdown.Thanks
Tanvi -
Adobe prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook
Ever since the latest update Adobe is prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook
4 votesHi
Please check with latest Acrobat update. This issue must be resolved now.
Thanks
Tanvi -
Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?
Has the issue with PDFMaker crashing with Office 2016 and Office 365 on Windows been fixed? The workaround provided in your article acknowledging this issue (see link below) did not suffice, and we had to remove the Acrobat plugin from our MS Office 365. In so doing, we lost the added bookmarking features available via your plug in. The rules for California Court Filings require bookmarking, which that plug in helps automate.
https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#temp_problem
1 voteHi
This issue has long been resolved from Microsoft’e end. Please ensure that you are using the latest version of Acrobat and Office.
Thanks
Tanvi -
More file/folder options for combine files tool
I've used this tool for years and have turned to 3rd party vendors for better options. Adobe should step in and revamp this tool.
For me the issue with this tool is the processing features. I cannot add multiple folders containing multiple files and output aggregate PDF's that correspond to each folder. The same is true with more complex file/folder structures where I may wish to add and combine specific sub-folders from specific directories into aggregated PDF's.
Moreover, the file naming features could benefit from an upgrade in features. I'd like to have the option of renaming a new aggregate…
3 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Drag MS Word documents into an existing PDF - no longer works
We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.
1 voteHi
Can you share your Office and Acrobat version?
Also, share the exact steps you are doing and screenshot of the error that you are facing.Thanks
Tanvi -
Acrobat Pro
I wish the application can convert outlook email with attachments into a single pdf with attachments immediately following the email. It will be ideal if a whole folder of emails can be converted with same format of file names that can be chosen by the user
2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
merge files binder
When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.
Alternatively: When clicking > Combine, the user could be notified:
"It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N1 voteHi
Can you please elaborate on your request?
Where exactly are you facing problems in current Combine workflow?Thanks
Tanvi -
When trying to convert a web page in Firefox, using the .
When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?
1 vote -
Add Page Number Column in Combine Files workflow.
We have a functionality till Acrobat DC October 2018 release which shows the page number when combining the PDF files on Page thumbnail. This feature was enhanced in such a way that now the users have to rollover the mouse to the document to see the number of pages. It would be great if we can have a separate column which shows the page numbers in such a way we can have both complete view of the document in Page thumbnail and the page number as well without rolling over the mouse cursor to PDF.
2 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
Firefox addon failing to convert
Hello, I recently installed the Acrobat Firefox add on. Here are the issues:
it takes an enormous amount of time for the conversion process to complete
As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.
1 vote
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