590 results found
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inviato questo messaggio per il caso Numero ADB-12779820-Z1S2: (al link https://account.adobe.com/support/ADB-12779820-Z1S2) La applicazion
Ho inviato questo messaggio per il caso Numero ADB-12779820-Z1S2:
al link https://account.adobe.com/support/ADB-12779820-Z1S2.
La applicazione Acrobat 8 Professional funzionava perfettamente in Windows 7 e la attivazione temporanea di 30 giorni funziona perfettamente in Windows 10. Poichè in questo momento posso accontentarmi delle funzionalità del vecchio prodotto vorrei attivarlo.
Voglio segnalare che è un comportamento scorretto quello di impedire la attivazione della licenza di Acrobat Pro S/N 1118-1766-8883-8567-7953-6120 visto che a suo tempo ho comprato una licenza perpetua. Si tratta da parte di Adobe di una infrazione al contratto di licenza perpetua che ha come unico limite il numero di attivazioni…1 vote -
1 vote
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Bug- registered devices
On several occasions Adobe DC closes stating that I have exceeded my allowed devices and I need to logout of one device in order to register the one I am using. However, one of the choices to logout is the device I am currently using. I only have a desktop and a laptop and those are the only two devices registered. I have not changed the name of either of these devices nor cleared any caches nor local history files. While this may seem like more of a nuisance than a major issue, it has happened when I am in…
2 votes -
Unable to Roll Back Installation
I had a perfectly functional version of Acrobat. The Acrobat DC trial was suggested, so I tried it. But it deleted my old version and I am unable to roll back, and the disks are in storage on the other side of the world, so I now have no versions of Acrobat. This is a poor way to encourage users to purchase new product, which in my case did not work.
1 vote -
1 vote
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all my cs 4 master collection programs say they are not compatible win 8.1
all my CS 4 Master Collection programs say they are not compatible with CC I have win 8.1 dell notebook 8 megs of ram,
I will upgrade ram next month, and os as well if needed.in creative cloud mode master collection cs3 keeps saying itis in trial mode 29 days left
I spent 5 hours loading up my master collections yesterday, only to fail on the last disk #4
What a nightmare then it failed on the last disk 4 of cs4, Master Collection I think it had to do with acrobat 9 pros, because acrobat 9 pro updated…1 vote -
Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue
Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue
4 votes -
Your product suite is the most disorganized and fragment ever. What century do you guys live in? and this feedback collection is terrible.
Make it work. Can you please hire some real product people who can spend some time rationalizing your horrible experience?
2 votes -
Better customer information, possibility to pause subscription
It has taken me an hour to get clear information on the options for purchasing Acrobat. I couldn't find any information on how to buy the 'perpetual licence' or what this entailed - nor what the differences are between the subscription and one-time purchase. I had to ask all these questions through an incredibly inefficient online chat. This information should be freely available and transparent for customers - companies generally do this so that customers don't waste hours and end up feeling vaguely conned before they have even bought anything. Apart from that issue, I suggest a subscription service that…
3 votes -
Outlook conversion errors
Microsoft Outlook errors "your adobe acrobat trial has expired" and won't convert to pdf despite my account being current. I've logged it etc. with no change in status. How do I configure Outlook.
1 vote -
Enterprise Admin Console Suggestion (for adminconsole.adobe.com)
This is an Enterprise Admin Console suggestion. Please find a way for an admin portal user to determine how many "activated" licenses the end user (email account) has used and which device(s) the activation has occurred on. Nice to have the device name, tag number, or serial number. In addition, if a user has lost his device or it has been stolen (computer, for example), how can the license activation be disabled for that device? Thank you. Mike LaPolla
10 votes -
1 vote
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Need the Ability to Assign Multiple Licenses for Acrobat to One User
We have users with more than two endpoints and I imagine others do to. We need the ability to have a single user with more than two signed in instances. Happy to pay for the licenses, just need the capability.
4 votes -
1 vote
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Disable the information when a user has always two active logons
Hi,
we use free seating and we have a Cirix environment. Our users complains about the information, that they have to log out from a session when they want open the next open. Why is it the job f the user to do this, Adobe has the information and can disconnect every connection automatically. THIS IS WHAT WE NEED:
1 vote -
I purchased Adobe Acrobat DC on 12/19/19. Now you want me to buy it again on 3/2/20?
I purchased a subscription to Acrobat DC on 12/16/2019. I now have to use a trial version of Acrobat DC because whenever I open Acrobat it says I have to use a 7 day trail version or buy it again. What do I have to do to fix this?
1 vote -
Could not activate Adobe Acrobat Pro 2017 on macOS Catalina 10.15.3
Operating System: macOS Catalina 10.15.3
Adobe Acrobat Pro 2017 Release: 2017.011.30158Steps to reproduce:
1. Installed Adobe Acrobat Pro 2017 on macOS Catalina 10.15.2 in January
2. Upgrade that mac to 10.15.3
3. Got a new laptop and transfer all applications from old one to new one
4. Upgrade the new laptop's macOS to 10.15.3 as well
5. Try to open Adobe Acrobat Pro 2017
6. Acrobat Pro 2017 request signing in
7. Click on "Sign in Now"
8. Window titled "Acrobat Licensing Application" appears with blank content
9. Waited for hours and nothing is going onFixes tried:
1.…3 votes -
Mac Acrobat Pro DC installation with Creative Cloud desktop app fails with error code 101 (error code 183 into the install.log file)
The installation of Acrobat Pro DC on Mac using the Creative Cloud desktop app fails with error code 101 (see attached screenshot).
Looking at the attached install.log file in /Library/logs/Adobe/Installers I see that ASUInstaller exits with error code 183.
This is the installation summary:-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'ASUInstaller', version:2.0.0.43
FATAL: Error occurred in install of package (Name: ASUInstaller Version: 2.0.0.43). Error code: '183'WARN: Program "/.adobeTemp/5BC09FDD-CA3B-41B2-B752-C031EA153391/1/Install.app/Contents/MacOS/Install" failed with exit code: 82
macOS Mojave 10.14.6 (18G3020) using a mobile user account (administrator)…
1 vote -
Windows shutdown permission error
After latest update to Acrobat DC, dated 2/4/2020, users get the following error when shutting down or restarting their computer: "You don't have permission to shut down and restart this computer."
The problem seems to be isolated to shutting down/restarting via the start button. The computer can be shut down via command prompt, or red button on login screen.
If I disable the 3 Adobe services relating to license check and updates, then restart, the problem goes away.
1 vote -
Adobe Acrobat Reader DC installed displaying another app's icon
I installed Adobe Acrobat Reader DC on my new Windows 10 laptop. After installation I was looking for the familiar Adobe icon, and it was nowhere to be seen. The only icon that said "new" was the icon for One Photo Viewer. I hovered the pointer over it, and it identified the app as Adobe Reader! I clicked on it, sure enough it opened Adobe! What gives??? I restarted the computer, no change. How did Adobe install with another app's icon????
3 votes
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