586 results found
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New Pro DC subscription purchased, won't install
I paid $190 (inc. tax) on June 26 for Acrobat Pro DC - yet every time I open Acrobat, there's a little circle in the lower left hand corner saying "subscription expired" with a "buy" button beneath it - I want to know I have what I paid for!
3 votes -
Wrong ICON - shows 3d paint instead of adobe ICON
Bug - Hello I've uninstalled and installed adobe DC and the Icon that shows up when open in Windows 10 is for 3d paint how do i correct this?
2 votes -
signed in but not active
hello,
I have purchased the adobe dc and signed in but doesn't allow me to function. it doesn't create the pdf files as every time its saying learn more! Is there a way that you can refund my money?
1 vote -
Is there a possibility to load the old menu from Acrobat X?
I would like to load the old menu from Acrobat X, is that a possibility?
Or could we have the choice of installing X instead of DC in the creative cloud subscription.
On a side note: the Moran who changed the menu should be fired...1 vote -
I have a remote-operated home camera, and it requires an update of Acrobat flash, and I can not find the installation ,,, I would be happy t
How do I find the items uploaded to the cloud, for example movies
1 vote -
Have Multiple accounts
Sometimes people have two seperate adobe accounts on one computer. One for work and one personal account. we need to be able to quickly switch between accounts or be able to be signed in with different accounts on different adobe programs,
16 votes -
2 votes
Marking this issue as resolved as there is no response from the user.
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Bought and installed TC, says trial expired, won't take TC serial number
I bought and installed TC on my old computer. I think I deactivated it on the old computer when I purchased a new one and installed it on my new computer. Every time I open Acrobat, it tells me my trial has expired but it won't accept the TC serial number as valid.
Tried the help desk on a weekend and they were unable to assist.
I thought it had to do with the computer having Acrobat preinstalled, so I deinstalled everything and reinstalled TC. Still having the same issue. VERY ANNOYING.
1 vote -
why is Adobe update downloading other programmes onto my PC?
I downloaded your software update (after your prompt) and now I have a JAPANESE app on my PC (2144GameBox) that I can't get rid of because it's in JAPANESE. What the actual ****?
1 vote -
trial expired for subscriber
No matter waht I do, Im stuck with " your trial is expired" Im a subscriber and I want to use the full features of acrobat dc. 2. FIX IT. 3. Windows. 4. Fixed. 5. Ive observed that this ****** me off.
3 votes -
my new download of acrobat dc keeps crashing after a few seconds
my new download of acrobat dc keeps crashing after a few seconds
2 votes -
May/June 2018 - Adobe Pro DC download link - NOT GOOD
Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older…
3 votesMarking this issue as resolved as there is no response from the user.
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Release the full version of Acrobat DC 18.011.20040 to Creative Cloud Packager
Why hasn't the full version of Acrobat DC 18.011.20040 been released to Creative Cloud Packager yet? The update package was released on May 14th (over two weeks ago as of writing this) and it contains security updates but we're still waiting on the full version.
1 vote -
More license options.
It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.
3 votesMarking this issue as resolved as there is no response from the user.
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To be able to insert Acrobat "local" licenses in the management console
For ease of license management, it would be good to be able to insert our Acrobat license serial numbers in the management console...
Thank you.4 votes -
Log from multiple computers at the same time. Increase the maximun of two at the same time.
For example, give the posibility to keep the user logged from more than 2 computers but only can use simoustaneusly one. This help because me of us use more than two computers (two at home and one laptop in my case)
5 votes -
More useful Admin Console
Will Adobe be giving more access to this type of information from the Console. The new console is useless - it does not have any value. The main things people need to do is reassign license, resend invitation, and check usage.
14 votes -
I AM SICK AND TIRED OF ADOBE ACROBAT SIGNING ME OUT. WHEN I BOUGHT THE DISC AT THE STORE IT DIDN'T DO THIS. I JUST NOW TRIED TO SEND A DOC
I USE THIS EVERY DAY. ADOBE ACROBAT. IT KEEPS SIGNING E OUT. TOLD ME TODAY THAT I HAVE ADOBE 11 & I NEED TO UPGRADE & I HAVE A HARD TIME FINDING THE PLACE TO SIGN IN AGAIN. I HAVE BEEN PAYING FOR THIS ONTHLY FOR A LONG TIME. I NEVER GOT SIGNED OUT WHEN MY PURCHASED ADOBE ACROBAT WAS ON MY COMPUTER. TODAY IT TOLD ME I HAD ADOBE 11 & I NEEDED TO UPGRADE. WRONG. I HAVE TO SIGN IN AGAIN TO SEND MY DOCUMENT. RIDICULOUS.
1 vote -
Acrobat crashes after upgrade to 18.11.20040.19174
After an upgrade to latest version 18.11.20040.19174 of Adobe Acrobat Pro DC was installed yesterday on my machine (Windows 10 Pro, version 1709) - Acrobat crashes 90% of times when trying to open any PDF file (sometimes it opens given file correctly and after closing the application and trying to open it again - it silently crashes). There is one third-party add-in installed that I'm using which worked fine so far, but now Acrobat crashes.
I can provide you with a crash mini-dump if you want (68MB as ZIP)
Event Log report data:
Event name: APPCRASH
Response: Unavailable
Cab file…3 votes -
GCInvoker Multiple Instances
On a Windows server where multiple end user remote to the device and use the Adobe Pro software installed, AdobeGCInvoker automatically becomes a scheduled task for each individual user and runs once every 24 hrs. If 300 users connect to the server and use the application, 300 instances of GCInvoker will become scheduled task. This is highly inefficient and undesirable. The GCInvoker should be reconfigured to only run once per day under the local administrator account on the server, thereby removing the additional clutter from the list of scheduled task on the server. Adobe case # 0189523068
1 vote
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