314 results found
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create custom scanning tools not working in Version 2018.011.20035
My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like…
2 votes -
Re-set support staff mind set, with new paradigm of training.
My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:
I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.
I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.
Adobe has not yet provided a coherent response to the above question.
Many of the support…
1 vote -
PDF OPTIMIZING TOOL FOR ACROBAT PRO DC VERSION
The current Acrobat Pro DC Version has omitted 4 Image enhancing features (Deskew, Background Removal, Descreen, & Text Sharpening) & I feel that they should be implemented-edited into the latest Acrobat Version to make it complete. These are very important features.
1 voteOption is available in Acrobat DC as well. Serach for Optimize PDF and select “Optimize scanned Documents.”
Its available under Filters option.
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I SPENT TWO DAYS SCANNING TWO VERY LARGE FILES INTO THE COMPUTER, NOW IM GETTNG AN ERROR SAYING THAT THE FILES COULD NOT BE OPENED OR REPAIR
I SCANNED A VERY LARGE AMOUNT OF PAPERWORK APPROXIMATELY 400 PAGES INTO MY COMPUTER YESTERDAY AND TODAY AND NOW I CANNOT OPEN THE ITEMS (2) WARNING SAYS "ERROR CANNOT OPEN FILES DAMAGED AND CANNOT BE REPAIRED" WHAT CAN I DO? IS THERE A WAY I CAN RETRIEVE MY WORK AND POSSIBLE BREAK IT DOWN INTO SMALLER SEGMENTS?
1 voteHi,
We need some information to understand and resolve this issue:
- Acrobat version
- Scanner details
- Scan settings
- Number of pages scan
- Does it happen for small files also or only for these bulk scanned files.Thanks.
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Enhance multiple files at the same time
- Enhance multiple files at one time
- Add the add files/folders option to select multiple files to enhance the same way I can do so when recognizing text
- Saves time - since this option will add OCR it will deskew the pages at the same time
1 voteNo update since 3 months. Solution suggested. So closing this thread.
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Adobe Acrobat Pro DC Crashing
When I open up a document on my Macbook which has been scanned in using Adobe Scan (on my phone) then Adobe crashes. Mostly it does this before I can save the files to local disk. Once on local disk, it opens them OK.
2 votes -
No Adobe scan for windows. I use a tablet and wondering why I cannot use my PC/Computer/Tablet for scanning with its camera
get windows support
1 voteHi,
Thanks for reporting your concern.
As of now, Adobe scan app is not implemented for Windows. We will update you if its done in near future.
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Scan to Acrobat Pro DC not working
I'm currently unable to scan to Acrobat: when I attempt to create a PDF from scan, my scanner and Acrobat go through the whole process, and at the point where the scan should be appearing in Acrobat, I'm returned to the Scan page of Acrobat with no file created. Scanning to Photoshop works fine, so it's not my scanner. I'm on macOS Sierra, with the most recent release of DC.
1 voteWe are glad to hear that your issue is resolved.
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Acrobat Pro XI crashes during scan
A patch is urgently needed for Adobe Acrobat Pro XI and DC to overcome Windows' misbehavior vs. Acrobat after the latest update. Acrobat crashes during scan under Windows 10 latest update, often when one scans the first page, but sometimes only after one page or maximum two. I verified that by installing a fresh Windows 10 Enterprise, checked that Acrobat works; then Windows 10 was updated to the latest version and Acrobat scan stopped working on TWO different computers.
2 votesWe are glad to hear that the issue is resolved. Please get back to us if you face any other issue.
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OCR automation (cloud API or SDK)
As a preprocessing step for our document analysis technology, we need to OCR hundreds of document scans. Since we need not only the recognized text, but also font information and text position, your OCR technology as integrated into the Acrobat DC provides the best quality for our needs, but unfortunately, there seems to be absolutely no possibility to automate the OCR process? Your mobile app seems to access some cloud api, since there you can make a picture with your phone and get the OCRed PDF within seconds from the Adobe servers, but the API is not public (at least…
3 votes -
I need to darken the text for a light object, but that is apparently impossible.
Adobe Acrobat used to have a feature to darken text. What happened?
4 votes -
In Acrobat Pro, recognizing text would result in a continuous flow of editable text, which I could continuously select and copy all at once
Take away the boxes around text so can copy entire portions of text.
1 voteIssue resolved. Was knowledge gap for customer.
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Scan PDF from mobile
Have an easy mechanism to capture a pdf using mobile camera phone and transfer to desktop.
1 voteAdobe Scan app has been released. Anyone can install it from app markets for IOS and Android phones. Closing the thread.
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I would like to edit Hebrew scanned pdf document . To enable me to cut , paste , change add. To use it for power points presentation and ..
I would like to edit Hebrew scanned pdf document . To enable me to cut , paste , change add. To use it for power points presentation and smart board application.
it must be like a regular doc. file.0 votes
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