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Acrobat for Windows and Mac

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308 results found

  1. 13 votes
    1 comment  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.

    Regards,
    Sandeep

  2. I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

    20 votes
    How important is this to you?

    Hi All,

    Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

    This is designed behavior, I will check with the team and will share an update soon.

    Thanks for your time and patience on this.

    Regards,
    Sandeep Grover

  3. The new "Fill and Sign experience" being tested is a total fail. The Sign Yourself button is completely unresponsive and my saved signatures and initials are no longer available. The test has rendered Adobe Pro unusable for e-signing documents myself.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    We are very sorry for the inconvenience caused to you. Can you please provide us the following details :

    1. Does this issue happens with all PDF files or some specific PDF file. If possible can you please share a sample PDF with us.
    2. Details of your OS.
    3. Does Application goes to Not responding when you click on the Sign yourself button? You can follow the steps at : https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html to generate the dump files.
    4. Are you not able to create a new signature/initial from the sign yourself drop down?
    5. It will be great if you can share a screenshot/video demonstrating the issue.

    Please feel free to write directly to me at sagrover@adobe.com

    Regards,
    Sandeep Grover

  4. When I have a heading that can be duplicated but a list of names that are different I run into an issue. The names I populate on the first page will automatically appear on the second page. Then when I change the names on the second page it will change the names on the first.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    Thanks for reporting the issue. I tried and observed that the issue is happening when you perform a Save As operation and not on a direct Save operation. Also the issue seems specific to this file.

    You can try this workaround if it helps. In the meanwhile we are looking into this issue and will inform you once we have new updates.

    Regards,
    Sandeep Grover

  5. Based on a documents layout, the Fill & Sign tool automatically detects where the user may want 'Add Text' in order to fill in static forms, as indicated by a blue highlighted box.
    This can be burdensome as sometimes you don't want to add text to those automatically detected "fields", however you are forced to.
    Unchecking 'Automatically detect Form Fields' in Preferences>Forms doesn't do anything.
    Could there be a way to disable this?

    Example:
    https://gfycat.com/windyhardtofindduckling

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  6. I am unable to review, edit or remove auto-fill suggestions in Adobe Acrobat, when trying to 'Fill & Sign' the form. I tried all possible options and auto-fill keeps popping up. It is showing some previous personal and sensitive content that needs to be removed. Your support agents say that's impossible. Is this even legal that users can't delete private content showing in the software?? I don't think so.
    I also tried turning it off: Edit>Prefrences>Forms>Auto-Complete>Off, but it's not working, it stays on. And I am unable to edit entry list too.
    Can this be sorted or I have to…

    3 votes
    How important is this to you?

    Hi,

    In order to delete the contents of the auto-fill, please follow the below steps :

    • Go to https://cloud.acrobat.com/ and sign in with your credentials.
    • At the top right corner of the screen, you will see an dropdown with your username on it.
    • Click it and go to Settings.
    • Now you can either stop the auto fill suggestions by unchecking the “Suggest words….” checkbox or you simply press Clear All button and will clear all the auto fill entries which has been stored in your account.
    Please let me know in case of any concerns.
    Regards,
    Sandeep Grover

  7. When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…

    5 votes
    5 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  8. It would be nice if there was a hotkey or shortcut for signatures and/or initials. I love the functionality but there is a delay when I click on the signature drop down inside adobe pro. There is also a delay between the signature selection and dragging it into the right position. If there was a hotkey/shortcut, I could bind it to one of my mouse buttons and just press it when I have to initial or sign.

    I do sign a lot of pdf documents and it would make it more pleasing if this was implemented.

    2 votes
    Resolved  ·  12 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  9. In Adobe Sign, the process to send a signature could be more efficient after adding yourself as a signer in the first recipient field. After doing so, Adobe Sign could have instant suggestions on who to send the document to based on how often this recipient's signature is requested.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    Thanks for providing your feedback. We have shared this with the engineering team and will keep you posted once we have some update.

    Regards,
    Sandeep

  10. When a ' or & is in the subject field when sending a document for signature, those characters come through as gibberish on the other end. This only happens when sending from the Acrobat pro dc desktop client.

    1 vote
    Under review  ·  3 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  11. When typing Fill & Sign text, as soon as a Central European character is entered, Fill & Sign switches to another font. If the field is a comb field, it switches from a monospaced font to a proportional one and breaks the feature completely, the letters don't fit anymore into boxes that Adobe Reader shows.

    Additionally, even for normal text fields, this fallback means that different fields use different font depending on if any regional characters are there or not. The result looks inconsistent and ugly.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  12. I want to combine few documents and then password protect it and then send it for esignature. I want to ensure that the document is only opened and esigned by the person with the password, even if someine has access to the email or I have sent it to an incorrect email address.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  13. 4 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    Can you please provide us the following details :

    1. Version of your Acrobat. Go to Help → Check for Updates.
    2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
    3. Are you on Win or MAC? Also can you tell us your OS version.

    Regards,
    Sandeep

  14. When changing anything within a text field to a subscript or superscript, and then changing the font size of the entire field later, the subscript or superscripts are also changed to that font size. In most cases, it would be preferable to maintain characters or words that are subscripted/superscripted during an overall font size change.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  15. Holding the Command key (Mac) or Control key (Windows) should allow for selecting/highlighting multiple, separate characters or words within a text field. Similar to how the Shift key can be used to select/highlight a single range of characters.

    This would allow easier batch modification, to be used when making many singular characters within a paragraph into subscripts, for instance. Command or Control-selecting each character to be modified then enables the user to only have to click the subscript button once, instead of for each character after highlighting.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  16. After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.

    3 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    Thanks for writing to us. In order to better understand the issue can you please provide the following details:

    1. Version of your Acrobat.
    2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.

    Regards,
    Sandeep

  17. Adobe currently has capabilities to send forms via e-mail, but this feature would also be terrific to have to send via text.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
  18. This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language…

    611 votes
    How important is this to you?
  19. It MUST - absolutely MUST (!!!) be possible to use a version of 'Fill and Sign' that allows your form to be edited (maybe by you and only you) after you've saved it. For Adobe to keep saying 'it's not editable after you've saved it is pointless. For things like applications and long forms etc., you don't get things right first time, you have to go back and change figures etc, so either Adobe decide to make an editable version, or people use something else.

    At the moment, a pencil and a rubber is a better alternative. Please don't just…

    2 votes
    5 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

    Hi,

    The changes you made inside Fill and Sign app becomes non-editable when you save the PDF after placing an Signature/Initial on the PDF. This is by design since placing the signature/initial is generally the last step in filling a form.

    You can always edit your changes before you place the signature/initial.

    Regards,
    Sandeep Grover

  20. I have a document with 3 pages. Two pages have landscape orientation and the last one has portrait orientation. It is not possible to sign the last page on the bottom of the page. The signature (with a picture) vanishes after closing the fill&sign tool. It reappears after opening the tool again, but anyway it is not visible in the resulting pdf-file. No matter if I use the PDF-Export of Excel or if I use the PDF Add-In of Acrobat in MS Office to create the PDF.

    1 vote
    4 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
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