303 results found
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*Urgent* unable to edit/remove/review auto-fill content
I am unable to review, edit or remove auto-fill suggestions in Adobe Acrobat, when trying to 'Fill & Sign' the form. I tried all possible options and auto-fill keeps popping up. It is showing some previous personal and sensitive content that needs to be removed. Your support agents say that's impossible. Is this even legal that users can't delete private content showing in the software?? I don't think so.
I also tried turning it off: Edit>Prefrences>Forms>Auto-Complete>Off, but it's not working, it stays on. And I am unable to edit entry list too.
Can this be sorted or I have to…3 votesHi,
In order to delete the contents of the auto-fill, please follow the below steps :
• Go to https://cloud.acrobat.com/ and sign in with your credentials.
• At the top right corner of the screen, you will see an dropdown with your username on it.
• Click it and go to Settings.
• Now you can either stop the auto fill suggestions by unchecking the “Suggest words….” checkbox or you simply press Clear All button and will clear all the auto fill entries which has been stored in your account.
Please let me know in case of any concerns.
Regards,
Sandeep Grover -
Can't delete saved signatures or initials
When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.
Steps to replicate:
Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
Clicking on grey stop sign next to signature or initial has no effectOnly workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID
If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…
5 votesHi,
Thanks for reporting the issue. Can you please try the following steps :
1. Go to Fill and Sign. Choose Me.
2. Wait for some time so that all network calls are completed in the background.
3. Try deleting the signature now.Let me know if this helps.
Regards,
Sandeep Grover -
shortcut for signatures
It would be nice if there was a hotkey or shortcut for signatures and/or initials. I love the functionality but there is a delay when I click on the signature drop down inside adobe pro. There is also a delay between the signature selection and dragging it into the right position. If there was a hotkey/shortcut, I could bind it to one of my mouse buttons and just press it when I have to initial or sign.
I do sign a lot of pdf documents and it would make it more pleasing if this was implemented.
2 votes -
Adobe Sign Recipient e-mail feature
In Adobe Sign, the process to send a signature could be more efficient after adding yourself as a signer in the first recipient field. After doing so, Adobe Sign could have instant suggestions on who to send the document to based on how often this recipient's signature is requested.
1 voteHi,
Thanks for providing your feedback. We have shared this with the engineering team and will keep you posted once we have some update.
Regards,
Sandeep -
Bug: Gibberish when using ' or & in subject when sending for signature
When a ' or & is in the subject field when sending a document for signature, those characters come through as gibberish on the other end. This only happens when sending from the Acrobat pro dc desktop client.
1 vote -
[Reader DC] Fill & Sign Comb Field does not work with Central European characters
When typing Fill & Sign text, as soon as a Central European character is entered, Fill & Sign switches to another font. If the field is a comb field, it switches from a monospaced font to a proportional one and breaks the feature completely, the letters don't fit anymore into boxes that Adobe Reader shows.
Additionally, even for normal text fields, this fallback means that different fields use different font depending on if any regional characters are there or not. The result looks inconsistent and ugly.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
I want to combine few documents and then password protect it
I want to combine few documents and then password protect it and then send it for esignature. I want to ensure that the document is only opened and esigned by the person with the password, even if someine has access to the email or I have sent it to an incorrect email address.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
4 votes
Hi,
Can you please provide us the following details :
1. Version of your Acrobat. Go to Help → Check for Updates.
2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
3. Are you on Win or MAC? Also can you tell us your OS version.Regards,
Sandeep -
Font size adjustment after making subscripts reverts subscripts to normal font size
When changing anything within a text field to a subscript or superscript, and then changing the font size of the entire field later, the subscript or superscripts are also changed to that font size. In most cases, it would be preferable to maintain characters or words that are subscripted/superscripted during an overall font size change.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
Batch superscript or subscript within a field
Holding the Command key (Mac) or Control key (Windows) should allow for selecting/highlighting multiple, separate characters or words within a text field. Similar to how the Shift key can be used to select/highlight a single range of characters.
This would allow easier batch modification, to be used when making many singular characters within a paragraph into subscripts, for instance. Command or Control-selecting each character to be modified then enables the user to only have to click the subscript button once, instead of for each character after highlighting.
1 voteThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
Fill & Sign Won't Save File
After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.
3 votesHi,
Thanks for writing to us. In order to better understand the issue can you please provide the following details:
1. Version of your Acrobat.
2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.Regards,
Sandeep -
Please incorporate a text e-form feature
Adobe currently has capabilities to send forms via e-mail, but this feature would also be terrific to have to send via text.
1 voteHi,
Thanks for reporting this issue. We will let you know in case we have any updates.
Regards,
Sandeep -
Arabic script with Fill & Sign
This topic has been discussed before, but I want to share one thing the team might find useful.
Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.
On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language…
602 votes -
Bug? Signature not possible if page orientation changes
I have a document with 3 pages. Two pages have landscape orientation and the last one has portrait orientation. It is not possible to sign the last page on the bottom of the page. The signature (with a picture) vanishes after closing the fill&sign tool. It reappears after opening the tool again, but anyway it is not visible in the resulting pdf-file. No matter if I use the PDF-Export of Excel or if I use the PDF Add-In of Acrobat in MS Office to create the PDF.
1 voteHi,
Thanks for writing to us. We are looking into your issue and we will keep you posted with further details.
Regards,
Sandeep -
Send for signature bug
Clicked to fill and send for signatures, added email address, it then tells me I need to sign in or upgrade to use this feature despite it saying under Help that I am still signed it. Click sign in to sign in again and nothing happens. No pop up windows, no movement, computer is not frozen, everything else is working. If i wanted to do something else in Adobe DC I could. I'm already a subscriber. Why is this not working?
1 vote -
Make Fill and Sign re-editable by the user
It MUST - absolutely MUST (!!!) be possible to use a version of 'Fill and Sign' that allows your form to be edited (maybe by you and only you) after you've saved it. For Adobe to keep saying 'it's not editable after you've saved it is pointless. For things like applications and long forms etc., you don't get things right first time, you have to go back and change figures etc, so either Adobe decide to make an editable version, or people use something else.
At the moment, a pencil and a rubber is a better alternative. Please don't just…
2 votesHi,
The changes you made inside Fill and Sign app becomes non-editable when you save the PDF after placing an Signature/Initial on the PDF. This is by design since placing the signature/initial is generally the last step in filling a form.
You can always edit your changes before you place the signature/initial.
Regards,
Sandeep Grover -
rotate signature
We have lost the ability to rotate signature. I use to insert over my professional stamp
3 votesHi,
Thanks for writing to us. It will be great if you could provide some more information :
1. Version of your Acrobat.
2. Version of your OS.
3. What are the exact steps you are performing?Regards,
Sandeep -
Signature disappears
Signature disappears, asks me to add a new one, when I add a new one, it asks me to choose between the old and the new. Then I choose the old one, but it still won't let me add it to the document!
1 voteHi,
Thanks for writing to us. Please try to follow the below steps :
1. Enter Fill and Sign app and then wait for 10 secs to make sure all network calls are complete.
2. You can make your selection in case you observe the signature selection dialog.
3. Try to place signature/initial.Regards,
Sandeep Grover -
Google Suite (Gmail) contacts integration
Allow user to access his contact list saved in gmail to send pdfs off for signature. There is no integration between a google suites account and Adobe Acrobat Pro DC. Even after adding the custom email in Pro DC, one has to copy paste email addresses when using the fill/sign feature.
1 voteHi,
Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.
Regards,
Sandeep -
Hey, what if you didn't make your product much worse for no reason. Like say, if when I clicked on Fill Forms, it did the thing it always us
What if you didn't make your product worse for no reason. Like what if when I clicked Fill Forms it did what it used to do, which was let me actually click on the PDF and write things in.
Instead, now clicking on the button pops up a GIANT ******** HUGE SCREEN BLOCK prompt with two options on it, one that lets me use the feature, and the other that brings me to a completely different feature.
If you want to add another feature, add another tool, so that I can ignore it, instead of making literally every time I…
3 votesHi,
Thanks for your feedback. We have raised your concern to the engineering team and we will get back to you once we have an update.
Regards,
Sandeep Grover
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