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Acrobat Web

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468 results found

  1. Hi, I have some feedback regarding Adobe Sign. It is a great product that almost makes signing, and getting signature on, documents super easy.

    The 'almost' is added because your cookie notice is placed over the "click to sign"-button. This leads to people thinking they are done with the process after they have added their signature - with no possibility to know that there is a "click to sign"-button at the end completing the process.

    The button is already placed out of sight, making it hard to find, but with the cookie notice over it is impossible.

    2 votes

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    Planned  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Why can't we cancel an incomplete agreement in adobe sign?

    Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.

    I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.

    Definately not ready for prime time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Derek,

    You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)

    Please let us know if it’s not working for you.

    Thanks,
    Adobe Sign Team

  4. The page is stuck on Loading Adobe Sign

    8 votes

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    Need Info  ·  14 comments  ·  Fill & Sign  ·  Admin →
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  5. For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. my template keeps disappearing

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  7. How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF

    3 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  8. Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. I can't imagine a more broken experience than filling out an entire gd** document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this ****** experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this…

    2 votes

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    Need Info  ·  4 comments  ·  Fill & Sign  ·  Admin →
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  10. I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.

    I should have been able to select the document in my document list and there should have been a DELETE option.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
    Total dubios
    Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht

    3 votes

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  14. Acrobat Reader is terrible. Every second feature is badly broken.

    I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.

    I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).

    Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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  17. Getting lots of errors what is going on worked great for months now its a piece of ****

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements
    does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at na2.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  18. 1 vote

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  19. I haven't been able to get Adobe Sign to load for 2 days.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  20. Bonjour,

    Il serait intéressant de pouvoir mettre l'heure à laquelle on souhaite que les rappels pour signature soient envoyés.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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