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Acrobat Web

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Acrobat Web

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502 results found

  1. so difficult to sign in improve a bit please

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. I don't have the "Create a Template" part. I did and now it's gone. And when I had it, I was not able to "Create a Reusable Form Field Layer" which is the one thing I really need. Please Help. I've been on with support for hours and no one has helped

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    5 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    5 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  5. My god, this website sucks. Can't see how to delete a file from those uploaded. Can't sort the files that are uploaded. The 10 files that I did just upload seem to be lost or sorted in some way in the larger list of files that I already have here (and cannot delete). Been using this site and products for a long time, hoping they would improve over time. Pretty, yes, usable, not so much.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. 4 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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  7. When I currently go to sign the document, the window freezes, the page doesn't load and nothing happens. Extremely frustrating.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  9. This takes FOREVER to load. Frustrating to say the least.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

  10. it would have been nice to receive this email in 2014 when we needed it why is it now finally being sent to me??????????????

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  11. Love the UI experience

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  12. Hallo,

    können sie mal bitte dafür sorgen das man auch den gewohnten Zugriff auf Adobe Sign so bekommt, wie es in der Demo präsentiert wird?
    Wir haben unseren Test Account jetzt noch einmal auf den Small Business Account umgestellt allerdings ist die Oberfläche jetzt noch einmal komplett verändert und gewohnte / geschätzte Funktionen aus dem Test Account sind nicht mehr zugänglich!

    Ich werde mich morgen erneut mit dem Support auseinandersetzen müssen was weder uns noch Ihnen Zeit und Mühe erspart.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  13. When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.

    2 votes

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    Resolved  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  14. Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  15. When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Eula,

    Thank you for your feedback. Can you share a little bit more information about the issue you’re running in to? What file are you trying to convert?

    Thanks,
    Robert

  16. Adobe Sign is not working! Online wizard is not able to make a simple PDF to a singable PDF and send it out. Looks good, works not.

    2 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  17. There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
    This is a bug, right ? It makes no sense to me otherwise.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  18. Can't get it to load where I can sign

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  19. I don't know why these changes are being made but I can no longer delete files, I can't move completed files to a folder, I can't find the files I sent for signature anymore, I can't save the signed pdfs to my computer. This program was difficult to navigate at first but now it's worse than ever.

    1 vote

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    2 comments  ·  Fill & Sign  ·  Admin →
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  20. Every time you make a change to Adobe Sign it becomes less and less user friendly.
    It is now practically unusable and we will be looking to move to a different provider at the end of our contract unless it is rectified to be user friendly. We have been with you for years, but this is just impossible to work with.
    Just go back to the original format, it was easy, convenient, quick and simple to use. All you have done is make it worse with every update.
    Or give people the option to use the classic mode, as default.…

    4 votes

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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