566 results found
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Bug
For some reason recently the screen has just been white when trying to access and I am unable to send documents out to be signed.
1 voteHello,
We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example, the steps that you do before the issue, if is with an specific type or if you see any error through this process
Thanks,
Sign in Acrobat Web Team
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Elektronik imzalama sorunu
Merhaba;
Adobe Acrobat Pro kullanıyorum. Mac bilgisayarımda, Pro yazılımında, nitelikli elektronik imzamı adapte edip kullanamıyorum. Bu işlem için, Adobe Reader'ın eski bir sürümünü yüklemem gerekiyor, sürüm güncellemesi yapıldığı anda da imzalama işlemi yapılamıyor.
Bilginizi ve en kısa sürede çözüm için ilginizi rica ederim.1 vote -
'Request e-signatures not working'
Hello! I am unable to add signature box when using the "request e-signatures" feature. I am a deadline to submit a contract and now will be delayed getting it to a client. I have had this repeated issue with your software. Please, please invest in getting this fixed.
1 voteHello,
We are sorry to hear you are having trouble with this feature. Could you provide more information about your problem? For example a screenshot of the error if anything is shown or what it says, what are the usual steps that you do before triggering this issue and other things you might deem important.
Thanks,
Adobe Sign in Acrobat Team
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"waiting for you" not working
Not working.... there's a document "Waiting for me" and it just won't show anything... tried FF and chrome and nothing, its just a blank screen.
1 voteHello Manuel,
We are sorry that you are having trouble with this feature. Could you please provide more details about this issue? If is happening with a specific file or with all of them, if you see an error and other things that might be good to know for us.
Thanks,
Sign in Acrobat Web Team
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Can't request e-signatures
I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?
3 votes -
Disable including attachments in email notifications
Dear team,
We would like the ability to disable including attachments with the email notifications in certain notifications because it is causing the inbox to fill up.
Regards,
1 voteHello,
We appreciate your feedback and will considere it for future updates.
Adobe Acrobat Sign Team
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Cookie Warning covers Click to Sign
Our end users are encountering a serious issues with the "Cookie Warning" box because it covers the final "Click to Sign" request and prevents them from finishing the electronic signing process. This has resulted in missed deadlines and huge frustration.
2 votesHello Ruth,
We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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E-imza isteyemiyorum
Merhaba. E-imza isterken bu hatayı alıyorum;
Beklenmeyen bir hata oluştu. Tekrar denemek için sayfayı yeniden yüklemek mi yoksa ana sayfaya geri dönmek mi istersiniz?
1 vote -
Request e-signature doesn't have Signature only option, the Signature include date, time, email, etc.
When I tried to request signature from the web, I want to add only Signature but there is no such component in web version. There is only Signature, date, etc. combine into one even if I select type as Signature.
Please add "Signature only" in web version.
1 vote -
ADOBE SIGN IS HORRID
ADOBE SIGN IS IMPOSSIBLE! WHERE HAVE YOU HIDDEN MY DOCUMENT OUT FOR SIGNATURE?
1 voteHello Renee,
We are sorry that you are having trouble with this feature. Could you provide more information about it?
Here is a link to helpx that might be useful to you Manage, track, and change agreements
Adobe Acrobat Sign Team
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1 vote
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New "request for signature"
The new Adobe Sign "request for signatures" is not a good fit for me.
I like to add "cc" field that doesn't require another signature - that way our admin can track our sales/leads/proposals we send out.
Is there a way to revert to the previous verion? I've been trying for an hour to get out a proposal and can't make it work. This is very important to resolve ASAP.
1 vote -
Highly Disappointed
Extremely disappointed in this software!!! I recently switched from DocuSign and I tried to utilize the e-sign feature for 2 separate clients and the severs is unavailable. This is unacceptable for a company of this magnitude. If your going to get in the game of e-signatures, then live up to it. I cannot afford to not be able to get my documents out for signatures and can't be delivered. This situation has caused me to consider cancellation.
1 vote -
Acrobat sign useless
I’m using the mobile version of acrobat sign. However it doesn’t work- and hasn’t been an app tye actually functions in 3 years. Is seriously no one product testing your apps? This is at least the 3rd feedback note I have left about this not working. Why do I pay so much money each year to not be able to access what is advertised?
Within the app- when I try to send a document out for signature- I get the attached head screen- trying to take me to the app. But the buttons do not function.
I tried this from…
1 voteHello Amy,
We are sorry that you are having this trouble. Does it happen to all of your documents or just particular ones?
If this only happens to certain documents, would you be able to share some with us so we can investigate?
Thanks,
Adobe Sign Team
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Reques e-signature freezes
Request e-signature services arent available
2 votes -
도장인영 빨간색 유지
전자서명시 서명 대신 도장모양(인영)을 이미지로 삽입할 때 원래 색깔인 빨간색을 유지할 수 있도록 개선해 주세요.
1 vote -
Send for Signature not received
We are having many people not getting the emails for documents with requested signatures.
1 voteHello Wendy,
We are sorry that you are having trouble with this feature. Could you please provide more information about it? For example if in acrobat the agreements shows in In progress section, if you as sender are receiving a confirmation email that the agreement was send, also if there is any error that appears after you send for signature will be really helpful if you can share it with us.
Thanks,
Adobe Sign Team
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Bounced Email not evident
When a document is sent to an invalid email there is no indication on the In Progress screen that the email bounced, or failed. There needs to be either an email sent to advise that the event failed, or there needs to be an on-screen indication that an event failed, or preferably both.
1 voteHello,
We currently send a email that indicates that the agreement is undeliverable. However we appreciate your feedback and will take into account.
Thank you,
Acrobat Sign Team
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Handtekening opvragen werkt traag/niet
Een handtekening aanvragen op een document (in mijn geval Technisch prototype...GG-2023-51 duurt als sinds vrijdag langer dan 15min. (langer heb ik niet gewacht).
Ik ben zwaar ontevreden op dit moment en denk na over andere tooling.1 vote -
E-sign not set up for multiple signatures to one email
Your e-sign process could use some updating. I have documents that I need two people to sign (spouses) but only one email address. I should be able to assign each signature request to a specific person (like docu-sign allows) to make this part of your sofware more user friendly.
1 vote
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