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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5469 results found

  1. Unable to cancel subscription

    I’m trying to cancel subscription. Please assist.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. good

    Gute Software !

    1 vote
    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  3. Adobe Scan Desktop App

    Offer a free desktop-app which directly loads the scanned documents in the destined folder.

    1 vote
    0 comments  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  4. not helpful at all, a waste of my time

    I only show one activated device, yet Adobe tells me that I have too many activated devices? How do I fix this?

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  5. Glitches in Adobe Sign

    We are continually discovering glitches in Adobe Sign, specifically referring to e-sign templates. Upon using a template we've previously edited, the signers will be reassigned or form fields repeated despite not being created to repeat. The only solution your tech support has is to obtain remote access to my entire system which is too extreme for a first step. We have been experiencing this on Macs and PCs and across several browsers. We will be looking for a new e-signature service if these issues continue.

    1 vote
    0 comments  ·  Create Template  ·  Admin →
    How important is this to you?

  6. converting

    georgette smith-cardinal

    1 vote
    1 comment  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  7. how to unlock any 7z file password

    stella 7z password remover software is the very advance software to remove all 7z file password using three password removing methods this software is remove all type encrypted password of the 7z file this software is support all version 32bit and 64bit 7z file this software is remove all 7z file password without deleting any 7z file items. this software is remove all 7z file password using some simple steps. For more info visit this link https://www.stelladatarecovery.com/7z-password-recovery.html
    https://www.7zippasswordrecovery.com

    1 vote
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  8. Emerald card

    I what my money

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Orville,


    Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.


    Regards,

    Acrobat web team

  9. Change Highlight Text Color With Keybinds

    Hi! It would be amazing for the workflow if you could add the option to set specific keybinds to change the highlight text color before actually take the action or using the mouse to manually select the color you want.

    For example: I'm using "green" as standard color but as i'm reading i decide that for that line of text i would rather choose "red" cause it is important. I would love to have the option to press -for example- "1" and automatically change the hightlight color to "red".

    Thank you for your time!

    2 votes
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  10. Rebecca Rodriguez

    Need to sign documents found it at adobe,what do I do next

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?

  11. Fail

    On-line version of Acrobat does not have the function I require (redaction).

    Desktop version of Acrobat does not install (and takes forever to not install because of requiring prior installation of Creative Cloud app).

    Fail.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Not working when searching for an agreement

    Get the product to search agreements!

    1 vote
    0 comments  ·  Search  ·  Admin →
    How important is this to you?

  13. Subscription refund request

    I asked for this account to be closed over 12 months ago. Can you please organise a fee refund for the last 18 months. Thanks Sam

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi,


    For cancelling the subscription, please follow below steps:


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat web team

  14. HINDI LANGUAGE TYPE/EDIT PROBLEM

    I CAN'T ABLE TO TYPE/EDIT TEXT IN HINDI LANGUAGE . PLEASE ADD HINDI LANGUAGE

    1 vote
    1 comment  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  15. Help with deleted docment

    I delete a important document, but I cant find the trash. How can I this document recover?

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  16. difficulty to access documents

    We have been trying to access documents signed in May. Unfortunately Adobe fails to upload them. Would appreciate if you can check it out.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  17. Two scan files shows same name

    "Sometimes two files show the same name or title."
    Due to this issue I accidently deleted a important scan, which i did not have any backup.
    So, please fix this issue.
    Also, There should be a Trash Bin or Recycle Bin for deleted files, where they get auto deleted after 30 or 60 days.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. I'm wondering if I did this right

    Idk

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Isaac, 

    Thank you for contacting us! We would be happy to help.

    Would you be able to elaborate on what it is you are trying to do?

    Regards,

    Acrobat web team

  19. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    4 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  20. Accessibility checker error (missing grade A failure when no headings are marked up in the document)

    Accessibility Checker in Adobe Acrobat does not find issues of missing headings in a pdf.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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