Acrobat Web

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Reader DC x64 SCUP update support is recommended

    I hope the official can also provide SCUP resources of Reader DC x64 version for users to choose and use, thank you

    2 votes

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  2. Too hard to cancel

    I need to cancel my plan immediately

    2 votes

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  3. Missing filled text boxes

    The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. PRINT OPTION SINGLE CLICK

    Place the PRINT option immediately available for a single click rather than having to select the 3 dots then select Print. 99% of the time all we want to do is print something so your goal should be to eliminate clicks to the absolute minimum for your customers. If I use something a lot as a percentage of times, it should be immediately visible and selectable with one click. Thanks.

    1 vote

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    1 comment  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  5. E-sign link via TEXT

    Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    2 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  6. FURIOUS.VOLUMES of WORK DELETED

    FURIOUS.
    Product is deleting previously completed work!!

    1 vote

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    Hello A K, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  7. Request signatures not loading

    Hello!
    Our team has all been having regular issues with e-sign (among other things). It regularly will not load and says that it is unavailable. If we reload it several times, eventually we can get it to work, but often it will take an hour or two to load and be used. This has slowed our productivity quite a bit as this is something we use regularly.
    Can you look into this? Is there an compensation that can be offered for our wasted time in trying to get this service to work? Maybe a free month?

    Thanks for your help…

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  8. How to create Gmail backup on Mac?

    All the Mac users can create their Gmail backup by using the Gmail backup tool for Mac. It imports single/multiple Gmail emails with attachments to different email clients like Thunderbird, Office 365, Zoho mail, etc. The Gmail backup tool also creates a backup of Gmail mailboxes like contacts, tasks, notes, etc into different files like EML, MSG, PDF, PST, and other file formats. Users can convert the emails from the selected dates using the Date Range Filter. This software is 100% reliable and its simple interface makes it very convenient to use for all kinds of users.

    Visit - https://www.macsonik.com/gmail/backup/

    1 vote

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  9. Automatic Language selection prevents use of signature module

    Please allow the user to select a language in the signature module. We are a bilingual company, may of our forms are in both English and Mandrin to allow ease of use in both the US and China. English however is our language of choice. We cannot use Adobe sign and it automatically sends for signature using Mandrin. I and my Us colleages do not read or speak the language. While I am sure this was intended as a convenience it actually prevents us from using the module, it's difficult to sign when the instructions are automatically provided in a…

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  10. digital signature and certificates not usable in adobe sign

    I donot understand inspite of being able to create a digital signature and even 3rd party digital signatures, why is it not possible to use them in adobe sign , it is a very weak proposition when the very purpose of the digitization of signatures is defeated by the platform that was created for it....it is down right silly

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Refund needed

    I have had £21.14 taken from my bank account . I did not order an adobe subscription and do not want one . I was talking to a virtual assistnat called Chas who eneded the conversation without helping in any way to resolve the issues

    2 votes

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  12. can't upload a jpg with my signature

    can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
    The file size is 56kb, the file is a jpg, unlocked.
    The same image always worked when using Acrobat on previous devices (Mac)

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. acrobat useless to us now.....

    Why am I paying money for a program that offers all sorts of editing but can't do the simplest of tasks which is to rotate a pdf to be able to fill in signature and other fields. Our business purchased this program specifically to be able to sign an edit pdfs and now it is useless to us!!!

    1 vote

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  14. You suck

    I uploaded a PDF to sign, but when I get in here you display a message: "This document cannot be edited". But you do not explain why. It's a PDF and I need to sign it. I thought I would give you another chance before I discontinue this lousy service but you continue to disappoint. I refuse to continue this service when it never works for me and any other edit feature you want more money for. I will resort to the old fashion print and sign before I give you any more money.

    1 vote

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  15. Horrible new interface for adobe sign

    terrible! It's so hard to find my documents!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    PLEASE CHANGE IT BACK!!!!!!!!!!!!!!!!!!!

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  16. How to convert MBOX to PST with attachments on Mac?

    MacSonik MBOX converter tool is a prominent software to convert MBOX to PST efficiently. This software allows bulk conversion of all types of MBOX files. This tool maintains data integrity and keeps the folder hierarchy as the original. The MBOX converter removes any duplicate emails from the conversion process.

    Follow the below steps to convert MBOX to PST -
    1. Launch the MBOX converter tool.
    2. Add MBOX files.
    3. choose PST from Save As feature.
    4. Click convert to start the conversion.

    Visit - https://www.macsonik.com/mbox/converter/

    1 vote

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  17. Request E-signature change

    The "Request E-signature" has been changed as of 6/11 to open a window prompting file upload. Not all actions start with a file upload, often it is with a template. Even though the new system offers that too, it is not efficient because you can load only 1 template at a time and have to click around to achieve what you need. The previous system was much more efficient. Please revert to the way it was. Thank you!

    2 votes

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  18. How to backup Yahoo emails with all its attachments?

    Aryson Yahoo Backup Tool is one of the best available software for the Windows platform to backup Yahoo mail data. It lets the users save Yahoo emails into PST, MBOX, MSG, PDF, TXT, PDF, HTML, EML, EMLX, etc. file format. With the help of Yahoo Backup Software, user can easily convert the Yahoo mails and can directly upload them on Gmail, IMAP, Office 365, Outlook (Hotmail), OperaMail, Thunderbird, AOL Account, Live Exchange Server etc. email clients.

    read more:- https://www.arysontechnologies.com/yahoo-backup/

    2 votes

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  19. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    1 vote

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  20. Verify digital signature on the app through mobile

    Cannot verify digital signature on app through iPad or mobile phone.

    1 vote

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