Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Do not charge my account. I want a reimbursement if I am charged

    I had a hard time installing. It did not work, please do not charge my credit card. Cancel all free trial and potentially monthly orders that follow the free trial.

    If you do not know how to cancel, please advise.

    Kathleen Mitchell

    2 votes

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Redefine default columns in the All Agreements page of the SIGN module(installed version) and filter for Finished and in Progress agreements

    ACROBAT DC PRO SIGN issue

    Different default view of the All Agreements page

    Please see the screenshots in the attached Doc1 file. This a comparison of my browser based DC PRO and the one installed on my PC.
    the webversion actually has a better default view in the manage all contracts screen than the installed version (red circles in my screenshot are all missing in the installed version, please add them)
    in the webversion I can see straightaway the recipient column and sender column. in the installed version I have to open each individual contract to see the recipient
    is…

    2 votes

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Bondefangeri

    totalt bondefangeri - har forsøgt at opsige medlemskab - fik fat i robot, der stillede om til medarbejder, som ikke kunne hjælpe - hun stillede om til 2. medarbejder, som valgte aldrig at svare men stoppede samtalen......

    2 votes

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  4. bug in adding text

    text adding function is useless, does not work, part of text just dissapears.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. bring signature in front of the photo.

    Cross signature across photo not working properly. signature hide behind the photo.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only

    Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Julie,

    Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.

    Thanks,

    Adobe Sign Team

  7. Failed to Get All Signatures, Filled all Signature Blocks with One Signature Instead

    I sent a document out for three signatures to three different email addresses. Adobe placed the first recipient's signature in all three signature blocks and told me "all recipients signed" the document. This does not work, people!!!!!

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Michael,

    Could you please provide more details about the document you sent so we can look into it? What's the name of the document and when was it sent and signed?

    Thanks,

    Adobe Sign Team

  8. oppsigelse

    Jeg har sagt opp mitt kundeforhold for lenge siden! Dere fortsetter å trekke penger, noe som jeg ser på som ulovlig. Jeg har hatt store problemer med Adobe, og vil ikke ha mer med dere å gjøre!

    2 votes

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  9. Adobe Acrobat does not work.

    I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. cant send a E-signature from the web/app

    it has been extremely slow, I cant use it on my phone! I'm paying the premium, and i cant use it for what I'm paying for. i need these fixed on both the website version, and the phone version! I haven't being able to send a document through the app for 2 months. i need these checked or updated.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Cant send document for signature

    I am not able to send document for signature. I keep getting processing symbol and its not going away.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Fill & Sign once more broken - get it fixed permanently please!!!!!!!!!

    Bug detected...
    Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Nils-Carsten,

    Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?

    Thanks,

    Adobe Sign Team

  13. No verification Code

    cant log in on the desktop app because havent received any verification email all day. Already turned off verification through email. Still it requires me to enter the code from email.

    1 vote

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  14. free edb to pst converter software

    Stella edb to pst recovery software is the excellent software to recover all edb file data in to pst file this software is recover all edb mailbox items in to pst using three simple steps. This software is recover all public and private mailbox in to pst file this software is support all version 32bit and 64bit exchange edb file this software is recover all unmounted and corrupted edb mailbox items in to pst file. for more info visit this link https://www.stelladatarecovery.com/exchange-edb-to-pst-converter.html

    1 vote

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  15. I'm paying for literally nothing usable

    I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Jennifer, 

    Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it? 

    As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit. 

    Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.

    Adobe Sign Team

  16. Adobe Sign loses access to document history whenever there is a license change

    Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.

    3 votes

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    Under review  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  17. CHANGE "TAP TO SIGN" TO "SEND"

    YOU MUST CHANGE "TAP TO SIGN" AT THE END TO "SEND"!!! My clients never complete the electronic signature process because "Tap to Sign" is confusing - THEY ALREADY SIGNED. It should read "SEND"!

    2 votes

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Text/Images lost - only blank pages

    for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
    I have tried to move it, rename it without success

    2 votes

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mathieu,


    Thank you for contacting us.

    As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?


    Thanks,

    Harshpreet

  19. Unable to sign PDF. I have looked up how to but it doesn't work

    I am unable to sign certain PDFs. How can I fix it?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

  20. Free Unlock Password Protected Excel File

    Get access to Excel files by using this software from eSoftTools Excel password recovery software to Unlock Password Protected Excel File. This software has some instant features and methods to retrieve complex password combinations. These includeBrute Force Attack, Mask Attack, and Dictionary Attack. Users can simply use these methods. Software can run on all Windows versions up to 10. Also, it gives a demo version for free. Thses methods can work with all excel extension- xls,.xlsx,.xlsm,.xlsb,.xla,.xltm, and othrs.

    Read More- https://www.excelpasswordrecovery.esofttools.com/

    1 vote

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