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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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4659 results found

  1. THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.

    2 votes

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  2. I can not seem to use the free version of Acrobat without being prompted to start or buy the new version

    2 votes

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  3. I'm truly shock at how miserably worthless this software is. No wonder everyone in graphics worth their salt I know avoids your company like the plague. Keep working on a useless AI chatbot like it'll fix your stock dropping like a rock.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Everytime I send out an e signature request I get an email saying document was undeliverable, then a few minutes later I get an email confirming document has gone out for delivery. Please find attached screenshot of undeliverable msg.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Sandra,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. Tried my first document with AI Assistant. It's a 15 page PDF. I got error messages and "this document is not supported", but no information why. It's a PDF with text. What kind of AI just leaves it at that? Why can't I ask it what is wrong with the document. Is it really AI if it's just following pre-programmed messages that don't give you any actual infromation? "An error occurred" is not an appropriate response and then that's it. So far not impressed with Adobe's versions of AI. It's still a flow chart of actions that are made to…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. terrible apps are annexable can't download cloud options to get access my 19 additional
    apps

    2 votes

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  7. You guys suck with the free tool tease. I will NEVER purchase any services from you just because of your nasty bait and switch tactics. Either give it free, or don't, but only allowing a couple of uses and then trying to charge with no warning is a slimy used car salesman tactic and I find your approach disgusting.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  8. I'm concerned about the emails that are connected to my account access I just recently had to change email and phone number to protect my data and account access due to a issue with my most recent devices and want to make sure that I am proceeding safely.kk

    1 vote

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    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
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  9. I'm just trying to remove text I don't know why it's so difficult I'm throwing money away on this thing and so far the help has been usless

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  10. Document just started tweaking and deleted several of my comments I had written. I won't be using this to edit my PDFs any longer. Completely wasted my time.

    1 vote

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  11. Hello

    When a request for signature to some valid email addresses, the email get undelivered. Please assist

    2 votes

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    Hello,

    We are sorry you are experiencing trouble with this feature.

    Please check the email's spam folder to verify the agreements you are sending are not being forwarded there by mistake.

    If you are not able to find them, please double check if the agreement was sent with Sing in Order on. You can visualize this, following the next instructions:

    1. On the Main page click the "Documents" tab on the top left corner
    2. Click "In progress" under Agreements
    3. Find the agreement you want to do a follow up on, and click on it
    4. On the right hand panel that pops up, scroll all the way down
    5. You will find the "Recipients" section
    6. If the recipients are listed with numbers, an email will be sent to the next recipient only when the previous one has signed the document
    7. If they are not listed with numbers, there should be no problem on…
  12. 1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  13. why does adobe say 'sign in to convert pdf to word for FREE' then after you sign in, ask you to select a payment plan in order to convert your documents. This is false advertising. You should fix it, instead of misleading your consumer base. If you state that the free trial IS the 'free' service offered, it is still very misleading as the trial is only for 7 days then it is no longer free.

    1 vote

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    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
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  14. I can't save on the online adobe version. Why?

    1 vote

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    Need Info  ·  1 comment  ·  Organize Pages  ·  Admin →
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  15. The SysCurve MBOX Duplicate Remover Tool is designed for efficiently removing duplicate emails from MBOX files, supporting various email clients like Thunderbird, Apple Mail, and Eudora. It's user-friendly, compatible with Windows OS, and helps in decluttering inboxes by quickly deleting duplicate items, preserving attachments, and maintaining data integrity and folder hierarchy.

    For a detailed overview and to explore its features, visit: https://www.syscurve.com/mbox-duplicate-remover-tool.html

    For manual solution, visit: https://www.syscurve.com/blog/remove-duplicate-emails-from-thunderbird.html

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  16. I have tried numerous times today to do something so simple ... combine several files together in one pdf ... yet your $h1T software cannot do it ... and provides a message at the end of the process that provides no value because it does not explain the problem.

    1 vote

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    Need Info  ·  1 comment  ·  Combine files  ·  Admin →
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  17. Fillable PDFs cannot be opened by your online PDF editor, which is very counter-intuitive. It says it needs a later version of the PDF viewer to view the document contents, despite the fact the the web viewer should be one of the most up-to-date versions possible.

    1 vote

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  18. I find editing documents challenging in Acrobat. It was once very straightforward.

    2 votes

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    Need Info  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  19. Limiting the file size on esign documents way down from what it was before hinders my productivity. I hate the new esign and want classic to return. I send large files for purposes of creating an auditing paper trail for a state university that require backup documentation to be included. The newly redesigned product does not do what it needs to do, and I am going to encourage the university to look into other esign programs going forward to use once the license expires. This sucks.

    2 votes

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    Hi Eve,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  20. Good work✌️

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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