Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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1 vote
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Unable to Assign and request signatures
I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.
1 vote -
Need help on Signature Account Settings
Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.
1 vote -
Slow uploading of document
It takes so long to upload documents for signing. Less than an hour for less than 5mb size document.
1 vote -
Complaint on repeated requests to upgrade
You keep asking me to upgrade I don't want to up grade!
I just want to use the access and tools I've already paid my subscription to use!
It is extremely frustrating and time consuming trying to simply convert a document and it won't let me!!1 vote -
I take pictures using your app. When I click on the link, I can't view them anymore
I can't see this image
1 vote -
autofill sucks
Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.
1 vote -
Account Initialization Emails Excessive
My employer set us up with a company account. When I initialized my account and completed the setup process, I received 50 emails in 3 minutes to click a link to confirm my email address and activate my account. Each one that I clicked (over a dozen) would spin in a new window and then would give an error for invalid username. I am able to use the functions it seems, I am signed in to the document cloud, so I'm not sure why I would receive 50 emails (and no I am not exaggerating the number) to confirm my…
1 vote -
Not able to convert .dox extension files into PDFs
It's not possible to convert a .dox extension files into pdf
1 vote -
Server error - and you're closed?!?!?
I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.
1 vote -
change text-box for word
Me convierte de pdf a word en cuadros de texto, cómo puedo cambiarlo?
1 vote -
The last update has made combining files harder
The recent update to Adobe has made the Combine Files function significantly harder to navigate. Before I was able to easily rearrange pages and rename the file at the top right of the screen. Now it is a fight against the program to move a page and it doesn't redirect me to the home page once I have saved my record. I'm considering using other programs if this continues to be a hassle to navigate.
1 vote -
Problem with multiple options where only one is required, but can't mark the section required
I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…
1 vote -
test
test
1 vote -
test
test
1 vote -
unable to dowload
Sometimes my PDF does not allow me to download after I have finished filling it out. The only way I can is to exit out and redo the entire process. Please fix this glitch. It has happened 2/3 times I have used this site.
1 vote -
NOT WORKING
My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.
1 vote -
Bad compression
This file compression is way off base. What the heck happened to the first bit of it??? Completely unusable. The rest is fine.
1 vote -
Approved
Hi Kim, the box looks good to me.
1 vote -
Cookie notice is covering the sign-button
Hi, I have some feedback regarding Adobe Sign. It is a great product that almost makes signing, and getting signature on, documents super easy.
The 'almost' is added because your cookie notice is placed over the "click to sign"-button. This leads to people thinking they are done with the process after they have added their signature - with no possibility to know that there is a "click to sign"-button at the end completing the process.
The button is already placed out of sight, making it hard to find, but with the cookie notice over it is impossible.
1 vote
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