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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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6452 results found

  1. Incorrect Handling if SMTP 4.x errors

    Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:

    [SMTP Status] 451 4.7.1 Please try again later

    Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.

    Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.

    2 votes

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  2. Guys! I'm not here to troll. I like PDF. I'm trying to use it. But you have inundated me with too much info. Simplify!

    Make it simpler. Please. You have wonderful products. Dealing with what you have here is like going to Macy's for a specific shoe or dress, and having some charming sales person drag you all around the enormous complex, introducing you to everything the store offers - until all I want to do is get out and fill out documents with a pen.

    2 votes

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  3. the idea is give free then after they get use to this software then the customer have no choice to buy and pay what ever the party demands

    get use to the software then pay the software what ever they required money

    2 votes

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    3 comments  ·  Send for Signature  ·  Admin →
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  4. Persistent Server Errors

    We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .

    2 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Admin →
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  5. Converting language PDF to Word does not work

    I am trying to convert a regional language PDF to Word so that i can make edits. There are two problems.
    1. The PDF is not editable in the regional language ( E.g Tamil )
    2. When i convert that PDF to Word to see if that can be edited, that also does not work.

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  6. Horrible signup experience and first impressions

    I am a new customer. I need to scan documents and create PDF files. I've been on your site for about 15 minutes so far. I wanted to share my experience so far.

    Horrible.

    Firstly, this site requires 20-30 JavaScript sites, which I typically deny - and now I have to explicitly turn them on. Security needs to be brought in-house. Your customers depend on your security and using external sites is not secure.

    Next, this portal interface is too similar to the horrible Microsoft Enterprise 365 portal, which is difficult and very painful to use.

    Your layout is confusing…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. I want count of All Competed, cancelled transactions

    Is there a way we can get the count of all completed transactions.

    This information will help us to understand the utilization of Adobe Sign.

    2 votes

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  8. Bulk-change fillable fields on a document or template

    Make it possible to bulk-change fields on a signable form/template.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. Unable to delete a shared file

    Unable to delete a shared file

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Requested feature - Edit within Adobe Sign

    When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.

    2 votes

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    Under review  ·  2 comments  ·  Send for Signature  ·  Admin →
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  11. Requested feature - Schedule send

    I would like to be able to schedule documents to send at a later time, not only immediately.

    2 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Admin →
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  12. IT issue

    Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. Very disappointed

    Very disappointed with the charges for canceling the plan. Why would you penalize people for not using your product?

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  14. Html to PDF

    Convert HTML to PDF. Other sites are doing this for free. Expect this from you, Adobe!

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  15. The basic functionality of your service doesn't work

    All changes I've made to the document disappear when I go to download

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. How can i write in the PDF

    Please tell me how i can write?

    2 votes

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    0 comments  ·  Edit PDFs  ·  Admin →
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  17. Combine Not Working

    Combine Files isn't working. I upload two files, select both, but Combine options stays grayed out. I've tried selecting whole documents and individual pages, to no avail.

    2 votes

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    1 comment  ·  Combine files  ·  Admin →
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  18. Awesome Add On

    Ok, this is awesome. Period. Being someone that has to work on the go, having a web version at your hands is by far awesome.

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  19. Wrong info or I don't understand

    This Document is not mine. I am not from Afganistán.

    2 votes

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  20. Terrible system

    When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.

    2 votes

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Admin →
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