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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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5458 results found

  1. greedy *** website

    offering "free services" online only to demand a subscription is insidious and annoying go blow up i hope the company dies out from all its greedy business practices

    1 vote
    0 comments  ·  Combine files  ·  Admin →
    How important is this to you?

  2. Stuck at 97%

    Upload stuck at 97% in pdf uploading
    Please solve the problem

    1 vote
    1 comment  ·  Upload and Organize files  ·  Admin →
    How important is this to you?

  3. NO MORE TEST ACROBAT PRO

    Como quito la pestaña "Pruebe Acrobat Pro"?

    NO QUIERO HACER LA PRUEBA

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  4. PDF Sharing not working

    Sharing PDF files not working.
    No help available.
    Please fix this, because it is critical.

    1 vote
    1 comment  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  5. comment disappear in review

    when click "view all comment" it's link to "https://assets.adobe.com" in the right of page is properties of file instead of comment from my team and I don't know where I can see the comment.

    1 vote
    1 comment  ·  Commenting  ·  Admin →
    How important is this to you?

  6. NOT enjoying PDF

    Editing a PDF is impossible. The websites crashes at least 3 times while I try to relocate some items on the page. this should take no more than 20 minutes and I end up sitting for hours trying to figure out what is wrong with this application. I have the paid version and it works sometimes. How can I possibly fix this

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Carol Donato,


    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Could you please share the workflow and the file in which you faced the issue?

    2) Does it happen for all files or with any specific document?


    Thanks,

    Acrobat Web Edit Team


  7. No Thanks

    Make it less complicated and affordable!

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  8. Signature placement

    When signing the form, the signatures do not appear on the designated space, but rather just at the bottom of the form. Please fix this. Documents need to be signed in the correct location they say to sign.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hi Brandon,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, can you please explain the steps you took before encountering the issue of the signature fields placement? That'd help a lot!

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  9. Disable Adobe Cloud Storage permanently and/or make explicitly choosing opting in a requirement

    Some sensitive documents were inadvertently moved to your cloud storage because there is no clear way to disable this. The recent TOS controversy makes it clear that Adobe's cloud services are not safe for users, but that this happens automatically and is opt-out (rather than opt-in) indicates that Adobe prefers having access to users' sensitive documents.

    This is completely unacceptable and that I am now finding documents stored on Adobe cloud that I DID NOT OPT TO UPLOAD is an enormous privacy violation.

    You NEED to make it clearer and easier how one can disable Adobe Cloud access and ensure…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Product not working

    My files are not sharing to adobe cloud or getting emailed to recipients.

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

  11. Can't find data useage figure on admin pages

    In the account pages I can't find how much of my data allocation is being used. This should be more prominent.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  12. оо

    2 раза загрузил документ (3 страницы) чтобы преобразовать пдф в док, сайт 2 раза завис и выдал ошибку и теперь закончились бесплатные обработки) дайте подзатыльник своим прогерам криворуким

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  13. Add the Text Replacement Tool in Review Mode!

    As many other users already demanded: PLEASE add the full set of commenting tools or at LEAST the Text Replacement Tool in cloud based documents. I don’t understand why this is still not integrated… users demanding it since 2019 according to the comments here. It is essential for the workflow and seems to be such a little thing, that could make working with feedback from clients so much easier.

    1 vote
    0 comments  ·  Commenting  ·  Admin →
    How important is this to you?

  14. Adobe Reader old version

    Adobe Reader old version

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  15. Issues with initials on contracts

    There is something wrong with your "initials" for contracts. The client is trying to do it, but when it comes back to me the signatures are there, but the spots for initials are blank/missing.

    1 vote
    0 comments  ·  Send for Signature  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tammy,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. 

    Can you please send us the document you are having issues with? And if possible, a brief explanation of the steps you took before the problem arose.

    Thanks,

    Sign in Acrobat Web Team

  16. Przykro mi że tak duża firma wypuszcza takie dno

    Ta aplikacja to jest żart, wprowadzone zmiany nie pokazują się w zapisanym pliku PDF
    Jak można za coś takiego płacić?!

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?

  17. bad technical team and customer service team

    I had a very bad experience with your technical team by spending an hour still cant resolve the issue of my downloading your software on my laptop. Hence I have decided not to use your software and wanted to refund and cancel my subscription

    And your team member is super unhelpful. I just want to cancel my subcription and refund since I just subscribed it TODAY.

    Your this customer service keep putting my onhold for checking, which I had no idea what else to check since I already said I do not want to continue.

    He keeps talking and insisting…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Es ist zu langsam

    Es ist häufig zu langsam

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. ABSOLUTE RUBBISH

    YOU ARE ABSOLUTE RUBBISH, TRASH, GARBAGE !
    ALL I WANTED WAS TO EDIT ONE SINGLE PDF DOCUMENT !
    I WENT ONTO YOUR SITE AND TRIED INSTALLING YOUR APP !!! BIG ******* MISTAKEEEEEEE !!!!!!! FIRST TAKES ALL MY PAYMENT DETAILS GOD FORBID YOU DON'T GET YOUR ******* MONEY ! THEN IT ******* MAKES ME, OBLIGATES ME TO INSTALL CREATIVE CLOUD DESKTOP APP !!! I DON'T WANT THIS **** !!! I DO NOT WANT THIS SHOVED DOWN MY THROAT !!! IT CRASHES, IT FREEZES, IT RESTARTS MY PC, IT IS ******* BUGGED OVERLOADED PIECE OF **** WHICH DOES NOT HELP ME IN…

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?

  20. You seem to make it purposefully hard to cancel plans in order to make money off of people. This is fraud.

    There is no clear and intuitive way to cancel an Indesign 7 day trial. I am wasting my day talking to a chat assistant. This should be considered manipualtive fraud that you do this. I had the same issue when you tried to auto renew a 360 plan after one year that I had no way of cancelling until I wasted over 30 minutes in chat with customer service.

    1 vote
    0 comments  ·  Subscription  ·  Admin →
    How important is this to you?
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