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Acrobat Web

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5919 results found

  1. Placeholders in documents for signing not visible.
    When I send a document for e-signature, and I refer to it before it has been signed, the document does not show the placeholders for the signatures and other fields (eg. name, date, company etc) that I have placed in the document.
    Docusign can do this, why is this not available here?

    1 vote

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    Hello Ee San Lim,

    Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  2. We should be able to choose the Default action (Toggle) if we want to-be-signed documents to autosave to Adobe account and/or choose on demand for any particular document. Currently, everyone using that Adobe account has access to any files ever sent/received to-be-signed over however many past years. That may include documents with confidential information. Potentially confidential files from past employees/employers, past students/teachers, past friends/family to whoever currently has access to the Adobe account.

    1 vote

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    Hello Joel,

    Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.

    As a workaround you can always use the "Send in Bulk" tool, which does have a password protection, just follow the next steps, and also check the video attached:

    • Use any entry point named "Send in Bulk" and add the desired file to be sent
    • Add the required recipients
    • Add an access password under "Agreement settings"
    • Modify the document with as many fields as needed
    • Send the agreement

    This way, in your account, your document is protected from anyone who does not have the password.

    Sign in Acrobat Web Team

  3. I find it frustrating that Acrobat web doesn't integrate with my outlook contacts so that when I access a web link I cannot tag anyone in my company organization

    Makes collaboration very frustrating. I'm also not clear on what rules allow for tagging in people (or how to tag people who haven't yet accessed the document)

    This is very basic technology - and expected from how I use Word/Google docs.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  4. The Acrobat E-Sign has a bug that for some people after they finished signing and hit submit, it will bring them back to the beginning and render the whole document unsigned. People have tried multiple browser, this bug happens to some but not to others.

    1 vote

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    Hello Hanqin,

    We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it?

    • How often do you face this issue?
    • Do you get any error?
    • Does it happened with a particular type of file or a specific file?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. I cannot express how absolutely blind Adobe is as to the needs of the consumer... Or else me and everyone I know are all idiots who don't know what we want.... I want my program to allow me to edit text without constantly having my AI Assistant spinning and slowing down everything while it tries to help... it finally pops up saying it's splitting my document...? I say "Please edit and replace ____ word with ___ word"..... It says sorry I can't help. Then go the **** away, because you're not AI...

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  6. 1 vote

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  7. 1 vote

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  8. why cant Adobe advise on protected files as they are uploaded into a combine file system.
    I put time into getting the files loaded - 150 pages at times - to find that some files are protected and not able to be combined.
    Then their is not idea of which of the 150 pages are proetected. Very frustrating and a waste of time

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  9. Pourquoi n'est-il pas possible d'imprimer un document sans l'enregistrer !!! C'est débile !

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  10. When adding text to certain documents, the application will delete random text, sometimes all of it and sometimes just a few letters here and there. It has been a terrible experience when completing multi-page documents.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Brandy Kidd,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1. Could you please share the workflow and the file in which you faced the issue?

    2. Does it happen for all files or with any specific document?

    Thanks, Acrobat Web Edit Team

  11. When I upload 100 pages to convert and combine, I want them in numerical order instead of having to re-organize, especially when there is no scroll bar and page down and arrow down don't work to get past 2 rows.

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  12. Hi, hope all is well. I need some help with your search function! I'll type in a name or document that I know is in the system, but still the search bar says it can't find the document. "Something went wrong. The server failed to respond with a valid search result. Please try again in a few moments." Well, it's been a few days and still not working. I have to manually scroll through +400 documents searching for the document I need. Whether I type the name, email, or document in exactly as written, or I just type a simple…

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    0 comments  ·  Search  ·  Admin →
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  13. Feature suggestions:
    I will be leaving my position within the year and would like to be able to change a Web Form's route from me/my email to another employee/email upon the Web Form Signer's submission. As the features are currently, I'm unable to edit any recipients of a Web Form after publishing it.
    In attempting an alternate solution, I also realized that I cannot create an e-sign Template from a Web Form. The Web Form I created is very involved, so I would like to not have to recreate it as a template in order to share it with another…

    1 vote

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    Hi,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  14. It can never compress and combine files, always showing "An error has occurred which stopped the processing of the PDF."

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  15. Cant print document.Help

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  16. This new adobe is useless. Why did you change it when the older version worked. It will not allow me to split files or extract files. Bloody useless updates.

    1 vote

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  17. Adobe Acrobat should be used offline

    1 vote

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    Under review  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  18. Your Adobe sign software is super buggy.

    I cannot save a local copy of the file I just opened.
    When I change the name from template to proper document name, it does not save and reverts to the old template name.
    The template date format was set to be YYYY-MM-DD, yet when I first open it, it reverts to American format, and I have to correct it again each time.

    1 vote

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    Hi,

    We are sorry you're experiencing issues with the app. We are triaging your issue and are gathering more information to understand the problem better, but any additional information (e.g files used) you could provide will help us find a solution as soon as possible.

    Thanks,

    Sign in Acrobat Web Team


  19. o botão de assistente de ai é gigante e ninguém quer usar essa bosta, já o botão de download é minúsculo e escondido
    UX ta de parabéns aí pelas prioridades

    1 vote

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    0 comments  ·  AI Assistant  ·  Admin →
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  20. In E-sign, when I add myself as a recipient, the "Prefill" recipient (which is also me) goes away and there doesn't seem to be an option to add it back. I have to leave the agreement I'm trying to send via e-sign and open it again to get the "Prefill" recipient back. But it disappears again if I add myself as a separate recipient.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Douglas,

    We’re sorry to hear you’re experiencing issues with the app. At the moment, that behavior is the expected functionality for this feature. However, we truly appreciate your feedback, and we’ll take it into consideration for future updates to enhance your experience as a user.

    Thank you for reaching out. Please rest assured that we’ll do our best to address the issue you’ve pointed out.

    Sign in Acrobat Web Team

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