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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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4294 results found

  1. The login requires entering the password twice which is unusual.
    Most importantly the back button at the top left corner requires you login again. Every time. With passwords required twice. This MUST change.
    It requires 6 clicks to ultimately get to a template. This is so lame.
    The formatting enlarges at the final send screen and doesn’t adjust.
    I could go on but these are the biggest hassle.

    1 vote

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    Hi David,

    W.R.T. password required twice, is it once for Acrobat Web https://documentcloud.adobe.com and once for Adobe Sign mobile app (as mentioned in your other post)? We will look into improving the experience.

    Could you please provide more details for the other issues?

    • 6 clicks to get to a template: is it regarding the navigation from Home page to the template Actions like “Use Template” in Documents page?
    • The formatting enlarges: is it the screen after you send for signature? Could you please share a screenshot?

    If you have other suggestions/feedback, we’d like to hear from you.

    Thank you,
    Adobe Sign Team

  2. Option "Compress PDF" on https://documentcloud.adobe.com suffers significant bug that persisted with months. On several occasions when trying to upload and compress a scanned pdf I receive a message that the file is already compressed. When I try the same operation with the desktop app on the same file - it is compressed without any problem. This happens so often that it renders the online service nearly useless.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Petko,

    Sorry to hear that you are facing issues with compressing a file on Web. In order to help you better, please share more info with us. Like whats the size of the file, does it have only text or images too or if possible share the file with us so that we can investigate further.

    Also, web version provide 3 different settings for compress (Low, Medium and High). Could you please confirm if the file dont compress with even High compression.

    You can send the details or file on my email Id directly also – sverma@adobe.com

    Thanks,
    Shweta

  3. Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.

    1 vote

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    Hi David,

    The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.

    In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.

    Thank you for your feedback.
    Adobe Sign Team

  4. Encountering a type-fetch error! Will not download or save documents!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. I use the watermark feature 10-20 times a day and have an action that places my pre-set watermark for me on standard-sized documents. But when I need to watermark art that is bigger - say a banner or sign - i have another watermark pre-set. I've created a 2nd action for that.

    It would be nice to be able to change the color of the icon or number the icon or do something that differentiates the various action icons on the toolbar.

    Thanks

    1 vote

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  6. Bu simgeler ne anlama geliyor

    1 vote

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    Hi Demir Erzurum,

    Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?

    Regards,
    Harshpreet Kaur

  7. Unable to delete a shared file

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. নিউজ মিডিয়া আললাই

    1 vote

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    0 comments  ·  Organize Pages  ·  Admin →
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  9. I am experiencing multiple errors while trying to combine PDF files. Please advise.

    2 votes

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  10. 1 vote

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  11. Every attempt to convert so far has given me images of the file in the converted program. Thanks, I couldn't do that on my own..

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. please dont make this webiste heavier it lags a lot and the browser crashes

    1 vote

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  13. I keep trying to sign

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. En ymmärrä miksi Adobe Acrobat DC ei toimi Vaikka minulla on tilaus voimassa ja maksettu. mitä ihmettä!!!

    4 votes

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  15. Please support XDF on Adobe online, I can't open the pdf at all because it says "The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. "

    1 vote

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  16. Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.

    https://community.adobe.com/t5/adobe-sign/is-it-possible-not-to-get-a-signed-pdf-as-an-email-attachment-once-the-form-is-signed/m-p/8206629

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  17. The app keeps crashing in and then out and I need to login again please fix it and have notifications and location for this app and update this app please if you want to email me back
    jvcfc1@gmail.com

    1 vote

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    Thanks for reaching out to us and apology for the trouble you are facing. In order to help you out, please provide more details on the issue you are facing while using the app.

    If you want you can send details on my mail id directly – sverma@adobe.com

  18. I have Acrobat Pro DC and it keeps giving me an error when I try to combine 2 pdf files.

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  19. I paid for my licence but it's really difficult to know (i) what it does, and (ii) how to use it. At this point it seems like a complete waste of money. I'm really ****** off by this experience and certainly won't recommend it to anyone.

    1 vote

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  20. Very disappointed with the charges for canceling the plan. Why would you penalize people for not using your product?

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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