4505 results found
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1 vote
Hi Khem,
Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.
Regards,
Shweta -
"Sales Kit v2.0.pptx" is either too large or too complex to convert.
"Sales Kit v2.0 (draft).pptx" is either too large or too complex to convert.
1 voteHi Kennie,
Thanks for reaching out to us and apology for any inconvenience caused? Could you please either send file with us or let us know whats the size of the file that you are trying to convert?
Regards,
Shweta -
バックグラインドでアップデートが入ると再起動を要求され、PDF編集が妨害されるのはやめてほしい。
Acrobat DCにてPDF編集を行っていて、ファイル操作をしていると、アップデートが検出され、マシンの再起動を要求された。
クリエイティブな作業をしている最中に作業が中断されるのは非常に不快であり、アップデートのやり方に問題があると思う。
アップデートを自動で行う際も、するかしないかを尋ねるなどの気配りを行うように改善してほしい。1 vote -
Sign can't work, tech support can't fix it
Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.
3 votesThank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Quick import of comments into InDesign
It would be really nice if there was a button to "Import PDF comments in the InDesign document" directly from the document cloud review link.
Please, and thank you!
1 vote -
1 vote
Thanks Florent for your feedback. We are glad that you liked Acrobat web experience. Hope you continue to use the app.
Regards,
Shweta -
Converting error file not attaching
what the **** i cant convert more than one file
1 vote -
CONTATTO TELEFONICO
CON UN CONTATTO TELEFONICO APERTO A TUTTI
1 vote -
usar ADOBE en mas de dos dispositivos simultaneamente
Por favor, como podría usar mi cuenta de Adobe en más de dos dispositivos simultaneamente?. Gracias.
1 vote -
Review Server Credentials Expired – "Re-enter your sign-in for access" HOW?
Acrobat Pro DC v. 2021.00520058
Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)
I am unable to connect to the server, check for new comments, send/publish my comments.
In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."
There is no way to do this.
Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."
There is no problem with my connection.…
3 votes -
Review Server Credentials Expired – "Re-enter your sign-in for access" HOW?
Acrobat Pro DC v. 2021.00520058
Context: PDF review hosted on a Microsoft SharePoint server with Single Sign-On (SSO)
I am unable to connect to the server, check for new comments, send/publish my comments.
In View > Tracker > Reviews > Joined, I'm am given "Error: Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access."
There is no way to do this.
Sometimes it says "Error: Could not get new comments. Adobe Acrobat cannot access the network. Please verify your computer's network connection and try again."
There is no problem with my connection.…
2 votes -
Sharing that doesn't share.
I cannot believe the unreliability of your Adobe Cloud sharing program. I have researched this issue which you are aware of and that I am paying for with my subscription yet I am unable to consistently access. Absolutely nothing short of unacceptable issue. It is not my internet as all else is functioning. Nor is it my computer as all other programs working. Just utterly sad service.
2 votesHi Stacey,
Thanks for reaching out and sorry for any inconvenience caused. This seems to be a temporary server glitch that is showing the attached error. Could you please let us know of you are still facing this issue?
Regards,
Shweta -
error can't edit
I bought this only for "edit" function and I have been getting error messages for the past hour so it's frustrating
1 voteHello Nicolas Bienville,
Thanks for reaching out. We would require more details in order to isolate the issue at our end. Please share specific steps or workflow you tried while facing the issue. Also, it would help if you can attach a screenshot of the error.
Regards,
Harshpreet -
Demander signaturE vs signatur. (français)
Sur la page d'accueil de Document Cloud, sous "Outils", entre "Exporter le PDF" et "Modifier le texte et les images" se trouve le bloc "Demander signatur."
Il faut corriger signature (avec un "e") et supprimer le "."
1 vote -
Highlight selected copy
Hello. I like that I can share PDFs online and get comments right in the doc. It took me a minute to realize that when I selected copy and left a comment that it didn't attach that comment to the copy. I had to highlight the copy first, then leave my comment. Even after I discovered it, I kept forgetting to click the highlight icon before submitting my comment. It wasn't natural for my workflow. You should consider changing that feature so when the user selects an element, then leaves a comment, it is automatically highlighted (or otherwise linked to…
2 votes -
1 vote
Hi Ivan Silva,
Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out?
What specific workflow you were trying where you faced the issue?Thanks,
Harshpreet -
General feedback
What a bunch of garbage. What a terrible product.
1 voteHi Patrick,
Thanks for reaching out to us and apology for any inconvenience caused. Could you please provide more details on what experience issues you are facing while using acrobat web?
Regards,
Shweta -
Calidad PDF baja
Convertir JPG a PDF
En la web dice que la calidad final del PDF es la misma. Mi experiencia: totalemente falso. La calidad del PDF es muy inferior a la imagen.1 voteHi Tousando,
Thanks for reaching out to us and apology for any inconvenience caused. In order to investigate issue that you are facing, could you please send JPG and converted pdf with us ?
Regards,
Shweta -
Popup menu disappears too fast
When I try to click the top right icon to sign out, a menu briefly appears (the one including the sign out link) but then disappears, so I can't sign out. I'm using Edge browser on Win 10.
1 voteHi David. Are you still seeing this issue? You should be able to click on top right menu and sign out.
Please ket us know.
Thanks,
Shweta -
Account repeatedly not recognized/ chaos
I have a subscription but every month or so I spend about 20 minutes with your password chaos trying to get my account (andrew@peaston.com) recognized. You should really make this process better. Completely unprofessional and user-unfriendly from your side. I pay for this.
1 vote
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