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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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5265 results found

  1. I can't use it although I paid 24$ for it

    4 votes

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    1 comment  ·  Export PDF  ·  Admin →
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  2. I repeatedly get the message "something went wrong. Please try again later." within adobe document cloud and adobe scan.

    6 votes

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  3. The new interface impedes my work-flow and still doesn't allow more than 1000 characters in the message. :-(

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve increased the comment size limit to 2,500 characters. Let us know if you find files that reach that limit.

  4. Why I can not convert pdf to word???!

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  5. Why can I print from Adobe document stupid cloud. I should of never updated. When I do print half the pages is missing . Wish I could go back to old version without an update Also when I want to send a email I would like to go thru google email .

    8 votes

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  6. Hi. If I sign my document and send it to another for signing as well, the recipient is unable to sign back as I have already signed the PDF. How can this be resolved so that two signatures can be added a single PDF document? Kind regards, Nindi Kaur, Contracts Administrator, ICC Managed Services. Tel: 01937 299322.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  8. Hello!

    How can I connect Document Cloud to Creative cloud? And why are they separated in the first place..Or alternatively, Adobe Scan app should have an option to save the pdf in the creative cloud instead.

    Cheers,
    Jouko

    6 votes

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  9. Bring back the Dashboard

    4 votes

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    1 comment  ·  Home  ·  Admin →
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  10. I'm so frusterated!

    I am trying to convert a Microsoft word document to a pdf. I have a subscription that includes this. I get an error message every time I click on convert to pdf that says:
    Your adobe acrobate trial has expired. Buy now to restore full access....

    I click on buy now and it brings me to this account. I try to upgrade my subscription and it sends me in a circle. It wont let me buy anything else it is trying to make me either upgrade this account or switch to a different account. What am I…

    1 vote

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    0 comments  ·  Export PDF  ·  Admin →
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  11. The new interface makes it virtually impossible to see not only which images have been view, but which have been downloaded. The old interface presented me with a simple window that showed which files had been viewed or downloaded and when.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  12. Listen to your user community. I don't like the new interface and many others have expressed the same.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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  13. Why in the world would you make us email ourselves a link to be able to download? And we pay for the service. Then when you try to delete a X you can not do it. Totally disappointing. When my subscription runs out I will be be finding another program to use.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  14. Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

    The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the…

    5 votes

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  15. I hate how quickly it signs you out of the program. We need to be able to stay signed in for hours. We use this all day and it very annoying to have to start the program all over all the time!! Please fix this

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. What an earth has happened to the usability of the 'sign' system???

    Why is there no option to delete templates?

    7 votes

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  17. Hi! I am an Adobe Employee, Emily Jansen. The upload functionality has not been working on Document Cloud for 2 weeks. I keep getting the message "Error Uploading - Timeout or network error". My colleagues have told me that they are experiencing the same issue. I use the Document Cloud to share presentations with customers and this is forcing me to use competing solutions like DropBox. I primarily use Google Chrome as my browser.

    3 votes

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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

  18. This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to…

    7 votes

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  19. This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.

    6 votes

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  20. I signed up to combine pdf files and after paying I am only limiited to a12 files. I am not happy as I cannot do my work,
    ccurrently this product is worthless for me

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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