5269 results found

1. Adobe Scan Cloud does not allow multiple files downloaded

   This application is terrible and should not be advertised, this is first time i get to use...

   Unfortunately, Adobe Scan Cloud does not currently support a bulk download feature directly within the app or the web interface. This means you'll have to download each file individually by following the steps above for each file you want to download to your computer.

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2. Nice customer service

   I forgot to evaluate the nice agent I talked moments ago I guess Vishnes or smth, 5 stars

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3. Merge Accounts functionality

   Merge Accounts

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4. Probleme mit E-Signatur

   Bild 3 - Passiert wenn man eine E-Signatur anfordern möchte

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5. Probleme mit E-Signatur

   Bild 2 - Grau wird es wenn man in Windows versucht eine Unterschrift hinzuzufügen

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6. Probleme mit E-Signatur

   Als Nachtrag zu meiner vorangegangenen Meldung

   Bild 1 - Problem

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7. Probleme mit E-Signatur

   E-Signaturen werden nicht syncronisiert zwischen iPad-App -> WebApp -> Windows-Anwendung. Bitte schnell beheben, da man ansonsten keine Dokumente mehr unterzeichnen kann ohne unterschiedliche Unterschriften zu hinterlegen!
   Auch kann ich aus der Windows-Anwendung heraus das Anfordern von Signaturen nicht mehr starten. Die Anwendung startet ein Dialogfenster, aber es dreht sich nur der "Wartekreis" und nichts passiert.

   Vielen Dank!

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   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi,

   We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

8. app crashing

   acrobat for desktop is VERY VERY slow and often crashes in the middle of creating my pdf documents. very frustrating when I lose hours of work.... horrible

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9. Overcharged

   I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.

   Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.

   Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages, and difficulties in sending documents for signature due to offline status or the requirement for re-saving.

   Despite my efforts to seek assistance for these issues, I have not received satisfactory resolutions or support from the customer service team. Consequently, I kindly request the following actions be taken promptly:

   1. Reverse all erroneous charges incurred beyond the agreed-upon subscription fee. The only charge I should have is for $21.24 for a single-user license. All other charges were supposed to be reversed.
   2. Remove all extraneous accounts associated with the email addresses info@ohi-inc.com and maria@ohi-inc.com, retaining only one account designated for sole-person usage. My hope is that maybe this will stop all the errors.

   I trust that you will address these matters with urgency and diligence to ensure the fair and proper management of my Adobe Acrobat subscription and account. Your prompt attention to this request is greatly appreciated.

   I hope this message finds you well. I am writing to address a concerning matter regarding the charges and account management associated with my Adobe Acrobat subscription.

   Over the course of my usage of Adobe Acrobat, I have encountered multiple instances of being double-charged, overcharged, and erroneously billed for cancellation fees. As the sole user of the software, it is evident that these discrepancies do not align with the terms of my subscription.

   Furthermore, I have been facing persistent challenges with the software's compatibility with QuickBooks, including issues such as the malfunctioning of the thumbnail preview, recurring error 1500 messages,… more

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10. Reminder Suggestion

    If I go to create a "reminder" to send to a client, it should send the reminder right away. I selected "every third day", but I want the reminder to be sent immediately upon creating the reminder as well - and not three days from creating the reminder.

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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

11. unknown error when using sign

    just trying to sign... it failed, so I re added my signature and it still returns and "unknown error." So annoying!

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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Daniel,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

12. Very Bad Experience

    Very Bad experience. You are fake claiming as free trail, while you are asking credit card details.
    Not Expected this from Adobe.

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13. dd

    single

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14. single file

    hii

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15. Problems with e-sign documents

    There are several issues we are experiencing (and other colleagues have experienced this as well!):
    Now that you can add multiple documents to an e-sign (finally!), it often puts the wrong document into the new window that allows you to add a document. I have had this happen numerous times.
    When you get to the window with the message portion, you cannot backspace and make corrections in the "message" box. You have to add info in to the title of the document which is then replicated in the message portion. There's no way to add additional info without the ability to correct typing errors!
    When the document is being "prepared," it often spins around and around but never gets to the next window. I have had to click out of the window (and out of AdobeSign) and log back in again. Sometimes two or three times to get the correct e-sign info to work. As I said, I am not the only one experiencing this, so there must be a problem on your end. Any suggestions? Can this be fixed? Thanks.

    There are several issues we are experiencing (and other colleagues have experienced this as well!):
    Now that you can add multiple documents to an e-sign (finally!), it often puts the wrong document into the new window that allows you to add a document. I have had this happen numerous times.
    When you get to the window with the message portion, you cannot backspace and make corrections in the "message" box. You have to add info in to the title of the document which is then replicated in the message portion. There's no way to add additional info without the ability… more

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

16. cancel subscription

    cancel subscription

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17. No signature status on the home screen for received signature requests

    Why can't I see the status of signature requests in the file listing? Seems like table stakes to me - all 3 other esign solutions I use do this!

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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Colin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

18. About the new updates on signature panel

    Hi, I think Adobe updated last month and now the signature panel does not work properly. First of all, most of the time it gives error when you open the signature panel and the system closes every adobe pages. Secondly when you open the signature panel, you lost some of the filled information on the file. And the system automatically allow you to sign when you are one of the signer part before, now you need to wait for the mail and then open it and sign the document. This is totally wasting time. Same thing happens for the ordering of the signer.

    Hi, I think Adobe updated last month and now the signature panel does not work properly. First of all, most of the time it gives error when you open the signature panel and the system closes every adobe pages. Secondly when you open the signature panel, you lost some of the filled information on the file. And the system automatically allow you to sign when you are one of the signer part before, now you need to wait for the mail and then open it and sign the document. This is totally wasting time. Same thing happens for the ordering… more

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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Merve,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

19. NACHRICHT erfassen nicht möglich

    Guten Tag, wenn ich eine E-Signatur anfordere kann ich jetzt nicht mehr eine persönliche Nachricht schreiben bzw. bei Schreibfehlern verbessern. Es geht in dem Feld fast nichts... bitte korrigieren

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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with our app. We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

20. I'm experiencing issues accessing Pro plan features on the web version

    I am unable to use the features included in the Pro plan on the web version. Despite refreshing the page multiple times and even re-entering the site, the functionalities remain inaccessible. However, I tried using them in the app, and there were no issues.

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