457 results found
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Adobe sign UX is the worst of any Saas in digital media. Worse than Zoho!
Your UX for the adobe sign and distribute tools is the worst of any SaaS in digital media today. Where to start, you ask? I would challenge you to create a form, like any form that any company producing any product would routinely submit for fills and approval, and try disseminating that. Typo in one of the email designees? You're ******. Want to create a template on the blank version of that form so you don't have to assign every entry field one-by-one? Advertised, but false. How about...try to assign more than one entry field to a single signer at…
1 vote -
Waste of Time
I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…
1 vote -
Aggreged. use cases seem very short sighted on Adobe Fill and Sign.
The document detail is nice to have but poorly implemented.
I should be able to click on a document but not have the side bar open and close each time. This is annoying as ****.
1 voteHi Derek,
Thanks for your feedback. We’ll look into this.
Adobe Sign Team
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Agreed. Should be able to delete the document if wrong as well. Sent to wrong person, etc.
Why can't we cancel an incomplete agreement in adobe sign?
Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.
I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.
Definately not ready for prime time.
1 voteHi Derek,
You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)
Please let us know if it’s not working for you.
Thanks,
Adobe Sign Team -
Fill & Sign does not save changes
I have edited this page like 5 times and it will not save any changes made.
1 voteSean confirmed that the issue is no longer seen after deleting and re-uploading the document.
Adobe Sign Team
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loosing templates
my template keeps disappearing
1 voteHello Amie,
Thank you for your feedback. Could you please share more detailed steps so we can try to help you?
Thanks,
Robert -
Type-fetch Error
Encountering a type-fetch error! Will not download or save documents!
1 vote -
Bad help experience
I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…
1 vote -
DC storage seems incomplete/non-obvious
For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?
1 vote -
autofill sucks
Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.
1 vote -
Problem with multiple options where only one is required, but can't mark the section required
I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…
1 vote -
Need Easy Way to Delete a Document from Adobe Document Cloud
I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.
I should have been able to select the document in my document list and there should have been a DELETE option.
1 vote -
good
notting
1 vote -
NSign not available
More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?
1 vote -
Fill and Sign badly broken.
Acrobat Reader is terrible. Every second feature is badly broken.
I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.
I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).
Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…
1 vote -
Fill and sign feature is broken..
FIll and sign feature completely broken on both Chrome and desktop.
1 vote -
Increase Adobe Sign user adoption with Game Mechanics
The below is specific to Adobe Sign
I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously
game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]
and have these visible to all within the organisation or community.
1 vote -
license error
I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile
1 voteHi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert
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google cookies
You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...
1 vote -
acrobat issues
Error: We cannot process this file because it is an unsupported format or is password protected.
why does this happen for a PDF I created myself
1 vote
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