4538 results found
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Program is getting worse not better
Your program doesn't work anymore!
I select Request e-signatures and then get one of the many pages I want to bring over and it goes immediately into add email and name mode and ready to send.... but I need to add 6 more pages. I go in to EDIT and try to add pages and it brings them in but I can't read the tiny thumbnails to confirm they are the right pages. Then I say save and I get two errors at the bottom of the page.
This program has only gotten worse since I first started with it.…
1 voteHello,
We are sorry that this update is causing you issues. Could you provide more information about this issue? For example what are the errors that you mention, the steps that you do to encounter this issue and anything you deem important will be helpful for us.
We really appreciate your feedback and hope you give us more information on how we can improve this feature.
Thanks,
Sign in Acrobat Web Team
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worst update to an already working system
why has adobe changed the way e signatures can be sent this has all changed and is a lot longer to send
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information about it. For example, what is in specific the issue you are facing or any information that you deem important will really help us.
We appreciate your comment and will like to get more feedback from you.
Thanks,
Sign in Acrobat Web Team
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E-signing Emails Not Received For Over A Week
We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.
1 voteHi Carli,
We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.
We really appreciate you bringing this issues to us.
Thanks,
Sign in Acrobat Web Team
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Combina file non funziona
ho un abbonamento Adobe Acrobat PRO che include tutti gli strumenti PDF ma dal mese di agosto non funziona l'opzione combina file
1 vote -
Work lost
I lost all my work.
1 vote -
Feature / Capability missing after update
I'm guessing you recently in the last few days did an update to the E-Signature feature. In my opinion, you significantly broke the product. I have documents where I use "fields" to identify and quickly setup intent. Those no longer work. Here's an example: {{Siges:signer1:signature}}. This used to setup the field without my intervention. I also don't see the ability to
manage the size / shape of the fields. I now have to drag each and BTW, it's not easy to put the mouse in the EXACT spot you want. I'm very dissatisfied.1 voteWe are sorry you are having trouble with this feature and we appreciate your feedback. In Acrobat web you can go back to the previous version with the following steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
Please let us know more details about this issues.
Thanks,
Sign in Acrobat Web Team
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Read aloud
Allowing the read aloud on iPads. I can access it on my computer using the online site but an unable to on my tablet or when I download the app. It’s inconsistent and makes the program unreliable.
1 vote -
work gone
my changes are gone because the stupid app saved and HOW CAN U DELETE EVERYTHING I HAVE BEEN WORKING ON FOR 6 HOURS WHEN U SAVE
1 voteHi Oğuz Vatansever,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the steps you followed? This information will help us reproduce the issue. Were you using a shared file or a personal file? Did the tab remain inactive for an extended period while you were adding comments? Additionally, when posting the comment, did the UI display any errors on the screen?
Your input will greatly assist us in promptly resolving the issue you are experiencing. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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Not a fan. Erasing data fom forms.
The new e sign is not working properly. Whether I have a prefilled form or fill it out in the cloud file, when I click on e signature, the program is inserting text fields in my form and overwriting the data I have typed in. I have sent test forms for signatures and the forms are blank.
1 voteHello Philip,
We are sorry that you are having trouble with this feature. Can you provide more information about this issue? For example, the steps that you do in Acrobat web and cause problems, also any information that you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team -
COMPLAINT
HATE NEW FORMAT
1 vote -
COMPLAINT
GET RID OF THE NEW FORMAT. IT DOES NOT WORK.
1 vote -
COMPLAINT
HATE the new format. Has increased the amount of work threefold. Impossible to use. Not easy to use. Makes life difficult. Does not work for me. Will now have to look for another software to get our documents e-signed. No advance warning of this change. Very, very annoyed.
1 vote -
HATE HATE HATE THIS VERSION
HATE THE NEW ESIGNATURE REQUESTS!!! this section has changed and I cannot work out how to add additional documents to this like the old version used to be able to do. Also where do I add comments and document titles. I really don't like this new format and the 'instructions' and videos are vague and inadequate. Very frustrating!!!
1 voteHello Gregan,
We are sorry you are having trouble with this update. Could you provide more information about this issues? For example, the steps you do in Acrobat web before encountering this issues, if is with a specific file or anything you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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Feedback
Hola! Quede enamorada de los diseño 😍 y lo mejor de todo es que captaste mi idea súper bien realmente estoy impresionada y muy contenta
Primer diseño: me gustaría hacer un cambio de color en el tono rojo me encantaría que la bolsita fuese mas barbie rosita claro, ame el anaranjado. Me parece perfecto el diseño solo que cambiaria ese color y no sabría si afectara con el color de atrás. Esperó haberme explicado bien 🤭
Segundo diseño: Mi favorito! El tono rosa me gustaría mas suave al igual que el anaranjado para mi esta algo fuerte y no puedo…
1 vote -
E-sign glitches
Cannot get E-signature docs to load, continues to error.
1 voteHello Verrill,
We are sorry you are experiencing this issue. Could you provide more details about it? For example, the steps you use to trigger this issue, if it happens with a specific file or anything you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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New E-Sign removed Features
Functionality for E-Sign features have seemed to disappear. Half the time I get forced into legacy view, honestly I would prefer to have the option to switch.
Adobe Acrobat's web interface is very buggy. Most of the time I cannot open or edit files without follow a very specific flow. For example, If I click on a Bulk send agreement draft in Recents and choose to edit it, it freezes. I have to go through the E-sign menu or create an all new bulk send most of the time.
1 voteHi Peter,
We are happy to inform you that the issue that cause you problems for Send in bulk have been investigated and fixed. Please let us know if you continue to face this issue or you encounter any new ones.
Thanks,
Sign in Acrobat Web Team
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Ughhhhhhhhhh Stop It Stop Charging me
WTF!!!!!! You charge me 21.99 per month and then serve me a Free Trial as a landing pqge???
SummaryAdobe, Inc.
September 15, 2023·Automatic Payment
− $21.24
Paid with
PayPal Credit$21.24
on September 15, 2023
Manage Adobe, Inc. payments
Transaction ID
8UU38585PR7344026
Seller info
Adobe, Inc.
800-833-6687
Invoice ID
BL2553094590
Purchase details
APCC,ALL,MLP,DRI01,MUN,001,N/A
Item #30000066
$19.99
Tax
$1.25
Total
$21.24
Print details
Need help?
If there's a problem, make sure to contact the seller through PayPal by March 13, 2024. You may be eligible for purchase protection
Report a problem1 vote -
Show My Account Services
Why won't you exclusively show me the services that are included in my plan?
I click on "Access Services" from my account and I often click on something that is listed under "My Services" that requires me to upgrade my account to use it.
Don't show me something that requires an upgrade! Show me what is included in my package!1 vote -
Onedrive Saving error
I edit files on online by connecting OneDrive. However, when I edit the file first time, it is saved automatically and works properly, but after the first edit(hightlight, etc) the following error message occurs and the document cannot be saved.
'Cannot read property 'code' of undefined'. I wonder this is a recent error, because I have used Adobe Acrobat in this way without a trouble since now. Thanks for your help!1 voteHi 김동현 / 전문연구요원 / 지능정보융합학과,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Our team is prioritizing the saving issue, and I will provide an update once it is fixed.
Best regards,
Amit Gupta.
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Hebrew text is gone when exporting
I can add text in Hebrew, but when I download or print the PDF, all Hebrew text is gone!
1 voteHello Noam,
We are sorry you are having trouble with this feature and appreciate your comments. We are actively working to resolve this issue.
Thanks,
Sign In Acrobat Web Team
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