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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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4540 results found

  1. The page is not displaying correctly in Edge. it just has the top banner and nothing else! Plesse fix

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    0 comments  ·  Other  ·  Admin →
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  2. I cannot convert pdf to png. When I press convert the screen goes a bit darker and then nothing happens

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    0 comments  ·  Export PDF  ·  Admin →
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  3. not working, won't upload pdf

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    0 comments  ·  Create PDF  ·  Admin →
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  4. Our business uses Adobe predominately for the e-signing feature. When we first purchased the service it was relatively easy to use, smooth and no major issues. In the past two months Adobe has updated the entire e-signing product at least four times, meaning buttons are changed around for no reason, it takes re-learning the service every time.

    It used to be almost instant to send to our clients, it now takes upwards of ten minutes. It's slow and clunky. Constantly freezing and restarting. It takes sometimes up to an hour to update, meaning we cannot use the service in that…

    1 vote

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    Hello Carli,

    We are sorry that you are having trouble with this new updates and appreciate your feedback. Can you provide more information about this issue? For example, the steps that you use and cause problems and any information that you deem important will be helpful for us.

    Thanks,

    Sign in Acrobat Web Team

  5. Allow changes to signers on the set-up for web forms. If someone from an organization needs to sign something and then leaves that organization, there is no way to change who should sign unless you change it with every new agreement that comes in or to completely start over creating a template.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Adriane, 

    We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example the steps that you do to reproduce this issue or any other information that you deem important. We do support editing an active web form, for any changes you need to open the web form from Acrobat web and in the panel under actions you can select Edit Web form. If this doesn't resolve your issue, please give us more information.

    Thanks,

    Sign in Acrobat Web Team

  6. Was editing a file - organizing pages, inserting pages, highlighting etc... normal stuff. 99 percent done with an 80 page pdf... and now? nothing, can't edit, can't download, can't even highlight? ... if this is the best pdf editor around, there's ALOT of room for improvement.

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  7. whats going on with this, not working........

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  8. Whatever update you guys did is absolutely brutal. Took me over an hour to get 2 documents signed.

    I would like the old version and please do not make the new version mandatory.

    Old version worked perfectly fine. I am unable to go back to the old version even when I click it off in settings.

    Most of the time the document will not load up. Saying formatting of file is wrong when the document being uploaded is an adobe PDF. Make it make sense for me.

    Old version 100% and I know I am not the only one here.

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Caden, 

    We are sorry that you are having trouble with the new update. Can you provide more information about this issue? For example if you are trying to see the old version in an already existing agreement draft with the new experience? Or if you are trying to create a new agreement and you don't get the old version after unchecking the setting? also, the steps you follow and any other information like the exact error you get when uploading the PDF will be really helpful for us.

    Thanks,

    Sign in Acrobat Web Team

  9. E-Sign - new version is terrible as it causes way more time to send multiple documents!!

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    Hello Mike, 

    We are sorry that you are having trouble with this update. Could you please provide more information on what features are missing that you need? or anything else that you think will help improve this experience for you?

    Thanks,

    Sign in Acrobat Web Team

  10. How do I go back to the Legacy version as the "NEW" version is not working at all and I can't send requests for electronic signatures!!!

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    Hello Mike,

    We are sorry you are having trouble with this new update. Could you provide more information about this issue? For example, the features that are missing from the old version and you need, what exactly is not working for you and the steps you do to trigger the issue. Any information that you deem important will be helpful to us.

    You can also go back to the old version by following this steps:

    1. Click on your profile 
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast 

    This will apply only to NEW drafts created after changing this setting

    Thanks,

    Sign in Acrobat Web Team

  11. you have removed the "add multiple documents" when sending for signature feature, please revert this back, as your combine files is not efficient enough. i fail to see how this being removed is agreeable to your customer base! please add it back in

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    Hello Muniz Adam,

    We are sorry that you are having trouble with the new update. For adding multiple files for signature request we do support multi selection. You can try selecting  from the beginning more than one document when prompt to pick a file, this can be done by uploading them directly from your computer or using the previously used files in Acrobat. 

    We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.

    Thanks,

    Sign in Acrobat Web Team

  12. Ik heb geen toegang tot mijn services pdf to word

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  13. I pay $75 a year for a product I use once a quarter, and now you want to limit where I edit at. Nope, cancelled. There are too many free apps out there. And even Apple is adding all these features over time, if "Security" was the reason to not use free apps. Bye

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  14. Why would you change the entire functionality of adding comments to a PDF when that was what separated this software from others? The new tool layout is so clunky and non-user friendly. Please revert it back to how it was.

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Wil Ferrero,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  15. This is driving me insane. I keep running into this issue with comments (doesn't happen EVERY time, but it happens in every document without warning -- I end up having to reload it to make it work right again). The glitch happens when I highlight a word and begin typing my comment, and then as I type, the tool switches over to the "strikethrough" tool and begins posting EACH separate character/letter as its own separate comment. I do not do anything special here. I just type as normal, and every letter begins posting as its own comment (screenshot attached --…

    1 vote

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    Hi Jessica Drennon,

    Thank you for your feedback. We apologize for the inconvenience you've experienced with Acrobat Web. Our team has found a fix for this issue and it will be fixed by Friday, 13th Sep 2023.

    I will provide you with an update once the issue has been fixed.

    Best regards,

    Amit Gupta.

  16. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Comenzamos cortando las patatas con una mandolina. Con una grande o dos de buen tamaño podréis cubrir la bandeja del horno. Después picamos la cebolla en juliana fina, y la repartimos sobre las patatas. Añadimos un poco de sal, un chorrito de aceite de oliva virgen extra, 75 ml de agua y horneamos durante quince minutos a 180º.

    En la pescadería habremos pedido que nos preparen la lubina abierta para asar a la espalda pero pediremos que nos dejen la raspa en un lado. Esto nos servirá para controlar cuando está el pescado en su punto, sin importar el tamaño…

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  18. scherm laadt niet, proefversie niet te gebruiken

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  19. I just accidentally deleted an important document from about 3 years ago that I need for my files. Is there no way to recover recently deleted files? This was a mistake made by accidentally pressing the wrong button on the app because they were so close to one another. Please assist in any way you can. If this is not a feature, is it going to be one soon? I actually have to consider not using this app if it is that easy to permanently delete files.

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  20. im missing a 'download all files' button

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    0 comments  ·  Export PDF  ·  Admin →
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