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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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5265 results found

  1. PDF to excel does not work

    PDF file exported to excel is all garbled text!

    2 votes

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    0 comments  ·  Export PDF  ·  Admin →
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  2. Highlit text bug

    There's like a bug or something, but everytime I highlight a word/phrase I have to click on the tool again to continue hightlighting

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Planned  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hi Valentina Fajardo,

    Thank you for your feedback. Currently, whenever you highlight something, the tool is reset to the Select Tool. However, we have taken your feedback into consideration, and our team is actively working on addressing this issue as a top priority.

    I will provide you with an update once the fix is available.

    Regards,

    Sahil Kapoor

  3. prepare form

    prepare a form

    2 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  4. Request e-signature does not work, Support non-existent

    Request e-signatures is not functional on either the desktop app or the web app. Support is non-existent by chat, telephone, or otherwise. AI generated support does not address the issue. Zero satisfaction with Request e-signatures feature and related support.

    2 votes

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    1 comment  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Gregory,

    We are sorry that you are having trouble with this feature. Could you provide more information? For example:

    • Steps where you encounter the issues in Acrobat Web page
    • The file that you are trying to use
    • Any error that might pop up on screen 

    Or any other information that you might deem important will really help us to resolve this issue.

    Thanks,

    Sign in Acrobat Web Team

  5. Does not print!!!!

    How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?

    2 votes

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    0 comments  ·  View PDF files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Everett Buck,

    Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.

    Regards,

    Acrobat Web Team

  6. Very frustrating morning utilizing Adobe

    Hello,
    I have some hardships I am experiencing with Adobe today. I have been working for about 2 hours now to try and compile a file to send for signature. It is very time consuming to delete out the auto populated fields I don't need (in the past, I could just hit the delete key and It went quickly), the file keeps erring out on me which results in kicking me out of it. I then have to log out of the website entirely and log back in to try and work on it again. It does not save my…

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Jill,

    We are sorry that you are having trouble with Acrobat. Could you provide more information about this issue? For example the error you are seeing, if it only happens with a specific file (would be good to share it to us if you can) and any other detail that you deem important.

    Thanks,

    Sign in Acrobat Web Team

  7. New Adobe Sign Interface is Horrible

    Im really hating the new Adobe Sign Request Signature function. Its really not efficient at all. It takes me twice as long now to prepare a document for signatures. There should be a setting we can choose to leave our default on the older version should we so choose, instead of being forced into the new version, then to search for how to switch to legacy versions. Not a happy chappy here.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We are sorry that you are having trouble with this update, could you tell us why you prefer the old version instead of the new update? So we can improve our design and product. We really appreciate your feedback.

    Thanks,

    Sign in Acrobat Web Team

  8. I can not print PDF on MAC OS SONOMA version 14

    I can not print PDF document since I have upgraded the MAC OS to latest version, What to do?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. E-signing Emails Not Received For Over A Week

    We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.

    2 votes

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    0 comments  ·  Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Carli,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.

    We really appreciate you bringing this issues to us.

    Thanks,

    Sign in Acrobat Web Team

  10. Hebrew text is gone when exporting

    I can add text in Hebrew, but when I download or print the PDF, all Hebrew text is gone!

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Started  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Noam,

    We are sorry you are having trouble with this feature and appreciate your comments. We are actively working to resolve this issue.

    Thanks,

    Sign In Acrobat Web Team

  11. Actualización de versión dificulta el envio a firma

    La actualización en la solicitud de firmas electronicas tiene cambios que no ayudan en agilizar el proceso de envio a firma, Por el contrario genera mas demora, tengo dos temas especificos, en la selección de correos tengo que ingresar uno por uno y tengo que dar clic en la opcion agregar destinatario, en la versión anterior copiaba y pegaba la lista de correo y listo. el otro punto complicado esta en la seleccion de firmas para agregar los recuadros, tengo que desplegar una lista o agregar campos y luego darle clic para cambiar el destinatario, en la versión anterior solo…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hola,

    Lamentamos que este teniendo problemas con esta actualización y agradecemos sus comentarios. Los tomaremos en cuenta para futuras actualizaciones. 

    Puede regresar a la versión anterior si sigue los siguientes pasos:

    1. De click en la foto de su perfil
    2. Seleccione configuración
    3. En la sección "Configuración de firma electrónica" desmarque la palomita de la casilla
    4. De click en Guardar y espere la confirmación

    Ahora todos los nuevos borradores de acuerdo que cree a partir de este cambio se crearan usando la versión anterior. Esperamos seguir recibiendo sus comentarios sobre las futuras actualizaciones!

    Gracias,

    Sign in Acrobat Web Team

  12. Slow response

    Very slow response on iPhone. I removed it after 10 minutes of installing.

    2 votes

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    0 comments  ·  Documents/Upload  ·  Admin →
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  13. sanctions, but I don't live there

    I used to live in russia. That was, thankfully, a long time ago. Since then I became an Irish citizen and live in Ireland. I wanted to use the Adobe service but the website shows me it cannot process a request for a free trial as if I'm still in russia. that would be tragic. Please consider giving users an option if they are not in the sanctioned countries. I donate money to Ukraine. Probably I registered an Adobe account a long time ago when I used to live there (>10 years ago).

    2 votes

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    0 comments  ·  Subscription  ·  Admin →
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  14. Complaint

    Website not loading

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. download zero!|

    Continuo a não conseguir efectuiar qualquer download. Vosso sietam de cobrança funciuona, quanto ao resto...jab.electro@gmail.com

    2 votes

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    0 comments  ·  Create PDF  ·  Admin →
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  16. Abbuchung ohne aktivem Produkt

    Sehr geehrte Damen und Herren, mir wird monatlich eine Gebühr in Höhe von 23,99 Euro abgebucht obwohl ich derzeit kein Produkt gebucht habe. Ich hätte hierzu bitte gerne mehr Informationen bzw möchte ich noch laufende Produkte umgehend kündigen. Ich bitte Sie daher um schnellstmögliche Rückmeldung per Email an melanie_fritz@gmx.at.

    Vielen Dank

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. UX issue

    It's stupid UX, I uploaded file to compress without sign-in. system shows me that file compressed but no link to download, then I signed-in, and when I compress same file I error file was compressed without any link where to download. It so unclear how to do such simple action

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Asennus ei toimi

    Eo toimi asennus mitenkään win 11.

    2 votes

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  19. Wish I did not open the account

    Totally disappointed to see charges to my card despite cancelling subscriptions. Just learned I am being charged for photoshop. Fantastic. Please cancel all subscriptions and stop charging my card. Never coming back again

    2 votes

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  20. Lost Notes

    It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.

    2 votes

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    Started  ·  AdminAmit (Engineering Manager, Adobe) responded

    Hello Eric Doise,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.

    Best regards,

    Amit Gupta.

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