Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Not allowing me to convert

    The last 3 times I tried to convert a file it sent to to a page to choose a plan when I already paid. How do I overcome this? Thanks

    1 vote

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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  2. PDF sharing/unsharing issues with comments

    PLEASE allow for shared documents to be reopened easily OR alert that accessing comments will be next to impossible post unsharing. This has been a huge headache and no one seems to be able to assist me.

    1 vote

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  3. **** enhanced security

    I click "don't trust my browser" by accident. Then I can't download anithing! How the can I change that???? I downloaded your software for this and still can't find how to trust my browser in the setting. You wasted a lot of my time! Why Cant i just trust the browser ????? I dont understand why you make this so complicated!!! ANd I CAN'T disable the enhanced security!!!!!! Your software is simply a pievce of ****

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  4. Don't Work

    Przekonwertowałem plik PDF do pliku Docx ...i NIC nie ma !!!!!!!!!!!!!! Plik jest pusty !!!!!!!

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. the chat function is not working

    The chat isn't working

    1 vote

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  6. Server error - and you're closed?!?!?

    I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  7. Commenting

    Commenting issue

    1 vote

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  8. NOT WORKING

    My adobe sign wont work. Every time I click on it, it sends me to a blank page. Every other page with Adobe works except for adobe sign.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. practically worthless

    Very poor experience. I've converted a PDF to Docx but cannot edit the document or see how to save to my device. Not entirely sure what advantage I have gained by doing this process?

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adobe Account Access should support all iPhone, iPad, Mac.

    Adobe Account Accessアプリを、iPhone、iPadだけでなくMacにも対応させてください。

    We want Adobe Account Access on Mac, not only iPhone and iPad.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe apps should be in Mac App Store.

    Adobeのアプリを、WebサイトからではなくMac App Storeで配布してほしいです。利用者としては、野良アプリのインストールにはいくらAdobeのサイトといえど躊躇せざるを得ませんし、偽物が出回ってしまう可能性もあるのではないでしょうか。安心してインストールができる、現在のシステムよりも簡単にアップデートができるApp Storeでアプリを配布してください。

    I want Adobe apps in Mac App Store.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. terribles cambios

    estn nefasta la ultima actualizacion, se atora, no te deja seleccionar nada , no guarda los cambios por favor como regreso a la anterior

    1 vote

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    0 comments  ·  Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Need to add functionality to download comments after unshare on doc. cloud

    When you unshare a document from document cloud please don't get rid of the functionality to download comments with your documents.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Poor design

    When I search for a word, I can't see the files in the results. Stupid!

    1 vote

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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. Installation wonder!

    When I'm installing the desktop version og Acrobat, why do you always assume I have gazillion bytes of space there!?! I install all my programs onto a secondary disk where all my programs are installed. When I started your installation file, it just started installing it without giving me an option to chose the location! I am on a normal Windows workstation, not using a stupid Apple Macintosh device!

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. I got no feedback

    The email contact for my email is UD UD - please send instructions to correct.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. RIPPED OFF

    I paid 21.99 AUD on the 10/2/21 and then changed my plan to the basic version today - expecting I would still have the rest of the month on the old plan BECAUSE I HAVE PAID FOR IT. I want my money refunded and taken out WHEN THE OLD PLAN HAS BEEN USED!

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Send for signature not working

    I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  20. I WANTED YOU TO KNOW ADOBE ACROBAT IS TERRIBLE! !

    You should fix your whole system, it doesn't work at all! I cant edit my document, I can't download or save my document, this is trash!
    I'm not sure if your making it so only people who have Adobe Acrobat pro can do anything, but I know I'm NEVER using Adobe Acrobat again and I'M NOT BUYING PRO!

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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